The Sales Development Representative will execute a structured lead generation process, including outbound calls, email follow-ups, and CRM logging. They are responsible for qualifying inbound leads and maintaining high data integrity while collaborating with Account Executives to fuel the revenue pipeline.
The Software Trainer will own the end-to-end customer training process, including developing curriculum and delivering live virtual or on-site sessions. They will act as a subject matter expert, collaborating with internal teams to ensure training materials remain current with product configurations and industry trends.
The System Administrator will manage ticket intake, triage, and escalation while administering identity, endpoint, and collaboration systems. They will also serve as incident command for technical disruptions and maintain infrastructure across Windows and Linux environments.
Assist with maintaining cloud infrastructure, infrastructure-as-code, CI/CD pipelines, monitoring, security controls, and disaster recovery, while responding to support issues and participating in the Tier 2 on-call rotation. Collaborate with development, operations, and security teams, document procedures, contribute to incident analysis and runbooks, and support platform improvements and smaller projects.
Lead client implementations of proprietary software from project kick-off through go-live while managing budgets, schedules, and stakeholder expectations. Collaborate across internal teams to ensure successful integration of project objectives into client business operations.
The AI Engineer will build and operate production-grade LLM-backed systems and intelligent automation tools. They will collaborate with cross-functional teams to integrate AI features while ensuring compliance with security standards like HIPAA and SOC 2.
The Senior Manager, Total Rewards is responsible for executing compensation and benefits strategies while providing leadership to the HR Operations function. This role involves managing merit cycles, ensuring regulatory compliance, and acting as a strategic partner to the VP of Human Capital.
The Senior Account Executive will manage the full sales cycle for net-new business within the public sector pension administration market. This includes prospecting, navigating complex procurement processes, and leading executive-level presentations to close large-scale deals.
The Director of Engineering will lead the ISSI-platform engineering organization, overseeing strategic roadmaps, operational execution, and team development. They will manage budgets, drive technical excellence, and serve as a key liaison between executive leadership and engineering teams.