Own and execute integrated, multi-channel acquisition campaigns and account-based programs for the Business & Government segment, with direct responsibility for pipeline targets, attribution, and performance optimization. Lead field and event marketing strategy, develop AI-native campaign workflows, and collaborate across Marketing, Sales, Customer Growth, and other teams to connect acquisition efforts with customer signals.
Provide multi-level technical support and troubleshooting for Blackboard LMS customers via phone and email. Document issues, manage knowledge base content, and represent the customer support department in internal and external meetings.
The Senior Product Marketing Manager will define and lead the go-to-market strategy for the Business & Government segment, including positioning, messaging, and competitive intelligence. They will also partner with Sales, Product, and Marketing teams to drive pipeline growth and provide sales enablement support.
The Senior Events Manager is responsible for owning the global events strategy, budget, and execution to drive measurable business outcomes and pipeline growth. They will collaborate with cross-functional teams including Sales, Customer Success, and Marketing to ensure event programs align with go-to-market priorities and customer lifecycle goals.
You will design and build authorship verification models using keystroke telemetry and behavioral biometrics. You will own the end-to-end research process, from data collection and model validation to deploying optimized inference solutions on edge devices.
The Growth Marketing Manager will design and execute integrated, multi-channel demand generation campaigns to drive new logo acquisition in the Business & Government market. They are responsible for managing the campaign calendar, coordinating field events, and ensuring tight alignment between marketing activities and pipeline targets.
The Service Delivery Manager coordinates Blackboard application administration services and serves as the primary point of contact for customer needs. They facilitate communication between stakeholders, manage system configurations, and provide escalated support to ensure objectives are met.
Own user-facing product interfaces, secure communications, encryption, data architecture, access controls, and audit logging. Deliver features end to end from specification through production, including testing, monitoring, iteration, and contributions to shared code standards.
The Account Executive is responsible for new customer acquisition in commercial, state, and local markets by managing complex enterprise solution sales. They will lead the entire sales process, including prospecting, RFP participation, contract negotiations, and maintaining long-term client relationships.
