The Principal will own the strategic transformation agenda, managing cross-functional initiatives and operating models to drive company evolution. They are responsible for building analytical tools, tracking benefits, and ensuring momentum across key workstreams using artificial intelligence.
Own user-facing product interfaces, secure communications, encryption, data architecture, access controls, and audit logging. Deliver features end to end from specification through production, including testing, monitoring, iteration, and contributions to shared code standards.
The Director of GRC is responsible for leading the assessment of information security controls and maintaining the company's global Information Security Management System. They will also manage compliance audits, vendor risk assessments, and provide strategic security guidance to senior leadership.
The Senior Director of IT Operations will lead the evolution of the company's IT infrastructure by integrating artificial intelligence and optimizing global systems. This role involves managing the full software-as-a-service portfolio, overseeing identity and endpoint security, and driving operational efficiency across the organization.
The Customer Success Manager is responsible for ensuring customer value and retention by executing strategic plans and managing relationships with Blackboard LMS users. They act as an internal advocate for the customer while driving adoption, cross-sell opportunities, and positive sentiment across the client lifecycle.
The Account Executive is responsible for new customer acquisition in commercial, state, and local markets by managing complex enterprise solution sales. They will lead the entire sales process, including prospecting, RFP participation, contract negotiations, and maintaining long-term client relationships.
Own the go-to-market strategy, positioning, and messaging for Blackboard's products within the federal, state, local government, and corporate learning markets. Develop sales enablement assets and conduct competitive intelligence to drive pipeline and bookings targets.
The role is responsible for designing and executing integrated, multi-channel demand generation campaigns to drive new logo pipeline in the Business & Government segment. It also involves owning the physical and digital field presence, including regional events and flagship conferences, while building AI-native workflows for optimization.
