The Director will serve as the senior authority on physician billing and reimbursement, analyzing financial data to identify performance drivers and root causes of denials. They will also provide expert advisory support to the commercial team and develop thought leadership content to enhance the company's market reputation.
The UR Coordinator manages client insurance authorization processes for Spravato and TMS services by submitting clinical documentation and medical necessity letters. They also coordinate with providers and billing teams while tracking authorization requests, denials, and renewals.
The Director of RCM Account Management will lead and mentor a high-performing team while serving as a strategic advisor to board-level clients. They are responsible for driving revenue growth, ensuring operational excellence, and maintaining high levels of client satisfaction across the Physician RCM division.
The Director of Product Engineering will lead software engineering teams to deliver scalable, AI-enabled products and modernize the company's technology platforms. This role involves building a high-performing global organization, establishing engineering best practices, and partnering with executive leadership to execute the technology roadmap.
The Client Growth Director will own the full sales cycle for RCM solutions within the addiction treatment sector, from initial prospecting to contract closure. They will build trust-based relationships with facility executives and translate complex revenue cycle pain points into clear operational and financial solutions.
Manage client onboarding initiatives from deal closure to go-live, serving as the primary point of contact for leadership. Supervise multi-disciplinary teams to oversee NexTech system enrollment and monitor practice KPIs.
The Vice President of Physician RCM is responsible for owning P&L targets, overseeing day-to-day RCM operations, and driving financial health and profitability. This role focuses on strategic planning, managing BPO partnerships, and leading high-performing teams to improve customer satisfaction and retention.
Oversee and coach a multi-disciplinary offshore team while supporting RCM Account Managers with client inquiries. Manage complex denials, appeals, and A/R health status through detailed reporting and investigation of unpaid claims.
Lead and manage client relationships regarding provider credentialing and enrollment while driving operational excellence. Serve as the primary liaison between providers, payers, and internal stakeholders to ensure compliance and process efficiency.
The Revenue Cycle Account Manager will serve as the primary point of contact for assigned clients, managing relationships and addressing inquiries. They will monitor revenue cycle performance, optimize processes, and ensure compliance with industry regulations.
Handle high-volume patient calls to resolve billing inquiries and process credit card payments. Manage internal work queues, update confidential insurance information, and coordinate with collection agencies and attorneys.
Lead business development efforts to expand the Skilled Nursing Clinical Consulting practice by acquiring new clients and strengthening existing relationships. Serve as a strategic advisor to healthcare organizations by aligning their clinical and regulatory challenges with consulting solutions.
Serve as a regulatory and operational advisor for skilled nursing and assisted living providers by monitoring industry trends and reimbursement updates. Develop educational content, deliver webinars, and provide strategic guidance to clients through the Solution Center.
Serve as the primary liaison for Behavioral Health clients to manage relationships, drive satisfaction, and optimize revenue cycle performance. Monitor KPIs and collaborate with internal teams to resolve billing issues and improve financial outcomes.
Manage resident payer sources by processing Medicaid applications and re-determinations throughout their stay. Maintain clear communication with facility staff and administrators to ensure compliance and resolve time-sensitive billing issues.
