Lead and mentor a team of RCM Account Managers to drive client satisfaction, retention, and growth for strategic board-level clients. Oversee end-to-end revenue cycle operations and align account strategies with organizational goals to deliver long-term value.
Assembly Health
6 Remote Job Openings at Assembly Health
Handle high-volume patient calls to resolve billing inquiries and process credit card payments. Manage internal work queues, update confidential insurance information, and coordinate with collection agencies and attorneys.
Oversee and coach a multi-disciplinary offshore team while supporting RCM Account Managers with client inquiries. Manage complex denials, appeals, and A/R health status to ensure efficient payment resolution.
Serve as a regulatory and operational advisor for skilled nursing and assisted living providers by monitoring industry trends and reimbursement updates. Develop educational content, deliver webinars, and provide strategic guidance to clients through the Solution Center.
Serve as the primary liaison for Behavioral Health clients to manage relationships, drive satisfaction, and optimize revenue cycle performance. Monitor KPIs and collaborate with internal teams to resolve billing issues and improve financial outcomes.
Manage resident payer sources by processing Medicaid applications and re-determinations throughout their stay. Maintain clear communication with facility staff and administrators to ensure compliance and resolve time-sensitive billing issues.