Oversee and coach a multi-disciplinary offshore team while supporting RCM Account Managers with client inquiries. Manage complex denials, appeals, and A/R health status to ensure efficient payment resolution.
Assembly Health
8 Remote Job Openings at Assembly Health
Medical Billing Call Center Representative
Assembly Health
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Full Time
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13 days ago
Assembly Health
Handle high-volume patient calls to resolve billing inquiries and process credit card payments. Manage internal work queues, update confidential insurance information, and coordinate with collection agencies and attorneys.
Serve as a regulatory and operational advisor for skilled nursing and assisted living providers by monitoring industry trends and reimbursement updates. Develop educational content, deliver webinars, and provide strategic guidance to clients through the Solution Center.
Behavioral Health Medical Records Specialist
Assembly Health
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Full Time
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22 days ago
Assembly Health
The specialist is responsible for collecting, organizing, and verifying medical records to ensure accurate insurance claim submissions. They coordinate with healthcare providers and internal teams to maintain compliance with HIPAA and payer-specific guidelines.
Lead and mentor a team of RCM Account Managers to drive client satisfaction, retention, and growth for strategic board-level clients. Oversee end-to-end revenue cycle operations and collaborate with executive leadership to align account strategies with organizational goals.
Serve as the primary liaison for Behavioral Health clients to manage relationships, drive satisfaction, and optimize revenue cycle performance. Monitor KPIs and collaborate with internal teams to resolve billing issues and improve financial outcomes.
The RCM Account Manager serves as a key liaison between the organization and physician clients to manage relationships and ensure successful delivery of revenue cycle services. They are responsible for monitoring KPIs, resolving billing issues, and implementing strategies to optimize financial performance.
Manage resident payer sources by processing Medicaid applications and re-determinations throughout their stay. Maintain clear communication with facility staff and administrators to ensure compliance and resolve time-sensitive billing issues.
