The Account Director will own and execute account strategies for complex Regional Enterprise customers to drive expansion and modernization. They will lead cross-functional pursuit teams to define outcome-based solutions and manage the full commercial lifecycle from discovery to close.
The Escalation Engineer will own root cause analysis for critical customer issues and serve as the primary point of contact between Engineering and Customer Success teams. They will also identify bugs, assist in testing fixes, and create technical documentation to support internal and external teams.
The role involves developing and maintaining automated test frameworks to validate product releases and ensure platform scalability. You will collaborate with global engineering teams to identify, report, and resolve issues while contributing to continuous improvement and innovation.
The manager leads the end-to-end execution of third-party event portfolios, ensuring programs are delivered on time and within budget. They coordinate cross-functional teams and manage agency partners to deliver exceptional event experiences and measurable business results.
The Principal Security Engineer will define and drive the long-term security architecture and strategy across cloud, infrastructure, and application domains. They will also lead security investigations, manage the bug bounty program, and mentor engineering teams on security best practices.
The engineer will own the global Kubernetes cluster footprint, internal CI/CD build platforms, and shared infrastructure services. They are responsible for designing reusable Terraform modules, managing observability standards, and ensuring disaster recovery for the platform.
Design, develop, and maintain scalable backend services, APIs, and platform capabilities using Golang. Build and maintain platform tooling and shared primitives to support other engineering teams.
The Regional Sales Manager will develop and implement sales strategies to acquire new enterprise clients and meet revenue targets for the assigned region. Responsibilities include managing the full sales cycle, conducting platform demos, and collaborating with internal teams to close complex deals.
The Solutions Architect will serve as the hands-on technical owner for strategic accounts, managing the entire lifecycle from evaluation through production deployment. They will design and build network solutions while collaborating with engineering teams to shape the product roadmap based on customer needs.
You will serve as the technical lead for pre-sales engagements, managing the entire process from initial conversations through Proof of Concepts to deal closure. Additionally, you will partner with account managers to articulate the platform's value proposition and provide critical field feedback to the product management team.
The Regional Sales Manager will develop and implement sales strategies to acquire new enterprise clients for the NIaaS platform. They are responsible for managing the full sales cycle, from lead generation and pitching to closing complex deals while meeting revenue targets.
The Partner Solutions Architect will conduct technical training and enablement for partners while collaborating to develop customer-focused networking and security solutions. They will also evangelize joint solutions at industry events and provide competitive intelligence to support partner success.
The Regional Sales Manager will develop and implement sales strategies to acquire new enterprise clients and meet revenue targets. They are responsible for managing the full sales cycle, from lead generation and platform demonstrations to closing complex deals.
The Regional Sales Manager will develop and implement sales strategies to acquire new enterprise clients and meet revenue targets. Responsibilities include managing the full sales cycle, conducting platform demos, and collaborating with internal teams to close complex deals.
Design, build, and maintain large-scale distributed systems and microservices for multi-cloud networking. Own the entire product lifecycle from initial scoping and design to production operation and maintenance.
The Forward Deployed Engineer acts as the technical owner for strategic accounts, guiding them from pre-sales validation through production deployment. They design and build Alkira-based network solutions while collaborating with product teams to shape the roadmap based on customer needs.
The Solutions Engineer is responsible for delivering technical demonstrations and Proof of Concepts to help acquire new SaaS clients. They also collaborate with Product Management to align the product roadmap with customer technical requirements.
Own root cause analysis for critical customer problems and collaborate with Engineering and Customer Success teams to resolve escalated technical issues. Identify bugs, verify fixes, and create internal and external technical documentation.
Recruit, enable, and manage a diverse ecosystem of channel partners across the Northeast U.S. and Eastern Canada to drive revenue growth. Develop joint business plans and execute go-to-market strategies using the Alkira Connect partner program.
