The Forward Deployed Engineer acts as the technical owner for strategic accounts, guiding them from pre-sales validation through production deployment. They design and build Alkira-based network solutions while collaborating with product teams to shape the roadmap based on customer needs.
Alkira
6 Remote Job Openings at Alkira
The Solutions Engineer is responsible for delivering technical demonstrations and Proof of Concepts to help acquire new SaaS clients. They also collaborate with Product Management to align the product roadmap with customer technical requirements.
Own root cause analysis for critical customer problems and collaborate with Engineering and Customer Success teams to resolve escalated technical issues. Identify bugs, verify fixes, and create internal and external technical documentation.
Channel Account Manager - Telecom Services Distributor (TSD) Channel
Alkira
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Full Time
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a day ago
Alkira
The role focuses on recruiting, onboarding, and managing strategic Telecom Services Distributor (TSD) and master agent relationships to drive indirect revenue. It involves educating partners on the NIaaS platform and executing joint marketing campaigns to expand market reach.
Recruit, enable, and manage a diverse ecosystem of channel partners across the Northeast U.S. and Eastern Canada to drive revenue growth. Develop joint business plans and execute go-to-market strategies using the Alkira Connect partner program.
The role is responsible for recruiting, onboarding, and managing a diverse partner ecosystem across Latin America to drive revenue growth. Key duties include executing regional coverage plans, managing partner pipelines, and certifying partners on the NIaaS platform.