This role performs quality control activities on IRB and staff documentation to ensure accuracy and adherence to federal regulations and internal standards. The coordinator provides feedback on errors, manages daily workload priorities, and supports team performance through proactive process improvement.
The IT Project Manager I provides technical project management and oversight for complex, cross-functional IT projects. They are responsible for managing project schedules, facilitating stakeholder communication, and ensuring project success criteria are met.
The Coordinator II serves as the primary point of contact for pharmaceutical companies and research organizations to facilitate IRB review processes. They are responsible for conducting administrative reviews of protocol submissions and ensuring accurate, timely communication with clients.
Support customers through email, chat, and ticket systems by investigating and resolving software issues, coordinating with internal teams, and escalating complex cases. Build customer trust, provide training and product demonstrations, communicate enhancement suggestions, and stay current on application updates.
The Client Services Coordinator I manages administrative submissions and serves as the primary point of contact for sponsors and clinical sites. They ensure high-quality documentation, address missing information, and maintain timely communication with clients.
This role performs quality control activities on IRB and staff documentation to ensure accuracy and adherence to federal regulations. The coordinator also provides feedback on errors and supports the team in achieving organizational goals through process improvement.
The Senior Manager will lead the enterprise-wide procurement strategy, manage strategic sourcing for key categories, and build a high-performing procurement team. They will also oversee vendor onboarding workflows and ensure procurement governance and policy compliance across the organization.
The Director of Product Training is responsible for planning, managing, and evaluating all aspects of product-focused training events and resources for both internal staff and external customers. This role involves leading a global team, managing departmental budgets, and driving the development of new training initiatives to optimize the customer experience.
The Sales Operations Manager drives revenue growth by managing sales pipelines, forecasting, and developing actionable data insights. They are responsible for scaling commercial functions through process improvements and the development of business intelligence tools.
The Senior Software Engineer I is responsible for designing and implementing software architecture for current and future products. They will also mentor less experienced engineers and serve as a technical lead on multiple projects.
The Consultant supports the delivery of GxP consulting services by assisting with audits, assessments, and compliance initiatives for clinical research projects. They collaborate with senior team members to prepare documentation, conduct mock inspections, and ensure project deliverables meet client expectations.
The Senior Coordinator serves as the primary point of contact for pharmaceutical companies and research organizations to facilitate IRB review processes. They manage day-to-day client relationships, review protocol submissions, and ensure accurate documentation while maintaining high standards of service.
Manage and grow client relationships to drive revenue growth and ensure client satisfaction within the eClinical industry. Develop annual business plans and execute strategies to penetrate pharmaceutical, biotechnology, and medical device companies.
Lead customer-facing product implementations and internal organizational initiatives to ensure timely completion and alignment with company goals. Coordinate cross-functional teams, manage project risks, and drive data migration and process improvement activities.
The specialist serves as a subject matter expert translating organizational needs into optimized workflows for clinical research software applications. They manage the implementation process for new customers, including mapping future-state workflows and coordinating with internal teams for Statements of Work.
Design and manage global compensation programs, policies, and frameworks to ensure competitiveness and equity across multiple regions. Lead global compensation cycles, including merit and bonus processes, while providing data-driven insights for executive decision-making.
The Contracts Manager leads legal negotiations with customers and vendors to bring deals to a favorable close. Responsibilities include drafting various commercial agreements, managing the contracting process, and ensuring contract compliance.
Provide technical support and troubleshooting for the Advarra product suite via email, chat, and ticketing systems. Act as a liaison between customers and product teams to advocate for software enhancements and resolve complex issues.
The role supports the Analytics and Reporting team by delivering dashboards, reporting, and data-driven insights. Responsibilities include optimizing data structures, leading data modeling efforts, and collaborating with product management to capture business requirements.
