The Senior AI Implementation Engineer will build and deploy conversational AI and automation solutions for enterprise clients. This role involves managing the full implementation lifecycle, including development, integration, testing, and production support.
The Senior Data Analyst will lead value analysis and ROI modeling across CX strategy engagements to measure business outcomes. They are responsible for standardizing performance data, building dashboards, and communicating analytical insights to executive stakeholders.
The Implementation Architect leads the design of complex customer experience, CCaaS, and AI solutions by translating business requirements into scalable technical architectures. They serve as the technical subject matter expert, guiding engineering teams and ensuring designs align with client objectives throughout the project lifecycle.
The Project Manager will lead complex CX, AI, and digital transformation programs from mobilization through implementation and optimization. They are responsible for managing cross-functional teams, establishing project governance, and ensuring alignment between business objectives and technical delivery.