The Project Manager will lead complex CX, AI, and digital transformation programs from mobilization through implementation and optimization. They are responsible for managing cross-functional teams, establishing project governance, and ensuring alignment between business objectives and technical delivery.
The Implementation Architect leads the design of complex customer experience, CCaaS, and AI solutions by translating business requirements into scalable technical architectures. They serve as the technical subject matter expert, guiding engineering teams and ensuring designs align with client objectives throughout the project lifecycle.
The Senior AI Implementation Engineer will build and deploy conversational AI solutions, including bots and agentic workflows, for enterprise clients. They will manage the full implementation lifecycle, from technical configuration and API integration to testing and production support.
