Vice President, Sales Operations

The Vice President, Sales Operations is responsible for leading the strategy, systems, and processes that power AbsenceSoft's go-to-market engine. This is an executive role with enterprise-wide reach, owning forecasting, territory and compensation design, sales technology, and the analytics leadership relies on to make confident decisions.

This role operates with a high degree of autonomy, partnering directly with the Chief Revenue Officer and other executive leaders to translate company strategy into a scalable, efficient sales organization. The ideal candidate is equally skilled at strategic thinking and hands-on execution, with experience running sales operations at scale in a B2B SaaS environment and a track record of turning ambiguity into repeatable process.

This role directly influences revenue predictability, sales productivity, and the effectiveness of AbsenceSoft's sales organization.

What You'll Do

Strategy & Planning

• Own the annual sales planning process, including territory design, quota setting, and capacity modeling in partnership with the CRO and Finance.
• Build and continuously refine the sales forecasting methodology, delivering accurate, defensible forecasts to executive leadership and the board.
• Design and administer sales compensation plans that align incentives with company revenue goals.

Systems & Process

• Own the sales technology stack (CRM, CPQ, forecasting, and enablement tools), setting the roadmap for what the team needs to scale efficiently.
• Streamline the deal lifecycle from opportunity creation through contract execution, removing friction and reducing time-to-close.
• Establish and govern sales processes, playbooks, and deal desk policies that scale as the organization grows.

Analytics & Insight

• Build the dashboards and reporting cadence that give executive leadership real-time visibility into pipeline health, conversion rates, and sales representative productivity.
• Identify trends and root causes behind performance gaps, and translate data into recommendations that change how the business operates.

Leadership & Cross-Functional Partnership

• Build, lead, and develop a high-performing sales operations team, setting the vision for how the function supports the broader sales organization.
• Partner with Finance, Marketing, Customer Success, and Product leadership to align go-to-market strategy with company-wide priorities.
• Serve as a strategic advisor to the CRO and executive team, shaping decisions on headcount planning, market segmentation, and go-to-market investment.
• Champion sales enablement and onboarding programs that shorten ramp time and improve sales representative productivity.
• Participate in a highly compliant environment while assisting to maintain company controls and security within your job role.
• Assist in maintaining applicable organizational security and compliance controls within your department, role, and subordinates' roles.
• Cultivate a high-performance culture within the sales operations team by setting clear standards for rigor and follow-through, recognizing strong execution, and creating space for the team to take ownership.
• Other duties as assigned.

What'll Set You Up for Success

Required Skills

• Bachelor's degree in Business, Finance, or a related field; MBA preferred.
• 15+ years of progressive experience in sales operations, revenue operations, or a related function within a B2B SaaS company, including several years in a senior leadership role.
• Experience operating at the executive level, including presenting to senior leadership and Board members and influencing company-wide strategy.
• Proven track record of designing and running sales forecasting, territory planning, and compensation processes for a growing sales organization.
• Deep hands-on expertise with CRM platforms (Salesforce or similar) and the broader sales technology ecosystem (Gong, Outreach, CPQ, IronClad, etc.).
• Strong analytical and financial acumen, with the ability to translate complex data into clear narratives for executive and board audiences.
• Demonstrated ability to build and lead teams, and to influence peers and executives without direct authority.

Preferred Skills

• Experience in HR technology, HCM, payroll, or absence and leave management software.
• Experience scaling a sales organization through a high-growth stage, including system and process re-platforming.
• Familiarity with sales performance and compensation tools such as CPQ platforms.
• Certified Sales Operations Professional (CSOP) or equivalent certification.

Key Skills & Behaviors

• Strategic operator who translates company objectives into scalable sales processes and systems.
• Trusted executive partner who influences decisions at the CRO and board level with data-driven insights.
• Skilled people leader who builds and develops high-performing operations teams.
• Analytical and detail-oriented with ability to translate complex data into clear executive narratives.
• Strong cross-functional collaborator who aligns Sales, Finance, Marketing, and Customer Success around shared revenue goals.
• Comfortable operating with high autonomy in a fast-paced, high-growth SaaS environment.
• Results-oriented with a builder mindset, equally skilled at designing strategy and executing hands-on when needed.

Why join us

At AbsenceSoft, we LEAD with our values:

Lead with Innovation - We create meaningful change through intelligence, focus and passion.  We embrace curiosity, data, and insight to shape the future of our industry. Always innovating, learning and evolving.

Elevate Every Voice - Every perspective matters. We listen, learn, and build a culture where diversity of thought and experience drives better solutions and smarter decisions. 

Achieve Together - The customer fuels everything we do. We share knowledge, collaborate, celebrate wins, and face challenges as one team because success is always a collective achievement.

Drive Outcome - Every action we take delivers measurable value to our teams, our customers, and the employees they support. Accountability is non-negotiable. We honor our commitments, take responsibility for results, and see every success and setback as a chance to grow stronger.

We offer:

• Impact that matters. You’ll do work that shapes the future of the modern workplace
• Flexibility and trust. We’re remote-first and results driven. You’ll have the freedom and flexibility to do your best work, wherever you do it best.
• Growth and development. We believe the best work happens when people are growing. You’ll have access to learning resources, leadership programs, and real opportunities to take on new challenges and expand your impact.  
• Competitive rewards. We offer comprehensive benefits, a performance-based bonus program, and equity opportunities – because when we grow, you should too.
• Time for life. Recharge and reconnect with flexible time off, paid holidays, and flexible leave programs designed to support every season of life.
• Belonging and balance. We’re building an inclusive culture where every voice is valued, collaboration is celebrated, and success is shared.

We’re committed to building a team as diverse as the customers we serve. If your experience doesn’t align perfectly with every qualification, we still encourage you to apply you might be exactly what we’re looking for. If this sounds like a fit, apply today, we’d love to meet you!

Final compensation is determined based on a candidate's relevant experience, skills, education, and geographic location. This position is also eligible for annual bonus.

The base salary for this position is: $228,000 USD + Bonus + Benefits