You will build and maintain full-stack features for an AI-driven workforce transition platform, working directly with stakeholders to define and ship solutions. You will also integrate LLM-driven agents and ensure the codebase remains healthy, observable, and scalable.
The Licensed Insurance Agent will conduct needs assessments and present plan options for ACA Marketplace and Medicare products to individuals navigating coverage transitions. They are responsible for documenting interactions in a CRM and meeting service level and productivity metrics.
The Head of Insurance Operations will lead the licensed agency function, managing internal and external agent capacity to ensure compliant and high-quality member guidance. This role involves designing enrollment workflows, overseeing compliance, and driving performance through data-driven KPI management.
