Provide technical support for the ERP financial analysis Excel add-in and assist customers with reporting queries. Manage and troubleshoot AI assistants, including MCP server setup and the refinement of AI skills to streamline support workflows.
The role involves developing new features, shaping high-level user stories into technical designs, and performing bug fixes. Additionally, the engineer will maintain code quality through testing, refactoring, and managing CI/CD pipelines.
You will own the evaluation infrastructure for AI features to ensure quality and cost-efficiency. This involves building regression suites, instrumenting gateway actions, and partnering with finance to model the impact of model strategy decisions.
The Product Marketing Manager will define and execute global go-to-market strategies and value propositions to drive growth across ERP ecosystems. They will collaborate with product and commercial teams to create sales enablement tools, manage product launches, and develop impactful customer case studies.