Unifin, Inc

The role involves contacting clients to collect outstanding payments while maintaining professional relationships. The representative must balance debt recovery with high-quality customer service.

Contact clients to collect outstanding payments while maintaining professional and trustful relationships. Balance the need for timely payments with high-quality customer service.

The role focuses on accounting and administrative coordination, including billing, invoicing, and record maintenance. Additionally, it involves supporting HR initiatives, employee engagement, and internal culture activities.

The representative handles inbound and outbound calls, serving as the first point of contact to assist customers with inquiries, resolve issues, and manage policy-related needs like payments and cancellations. Key duties include maintaining professional communication across phone and email while documenting all customer interactions accurately.

As a Collection Specialist, you will contact clients to collect outstanding payments while maintaining professional communication. Your role involves balancing trustful relationships with ensuring timely payments.