Unifin, Inc

Contact clients to collect outstanding payments while maintaining professional and trustful relationships. Balance the need for timely debt recovery with high-quality customer service.

The representative handles inbound and outbound calls, serving as the first point of contact to assist customers with inquiries, resolve issues, and manage policy-related needs like payments and cancellations. Key duties include maintaining professional communication across phone and email while documenting all customer interactions accurately.

As a Collection Specialist, you will contact clients to collect outstanding payments while maintaining professional communication. Your role involves balancing trustful relationships with ensuring timely payments.