The Service Delivery Manager will oversee client engagements throughout the service delivery lifecycle to ensure high-quality operational performance and client satisfaction. They will act as a trusted advisor, fostering strong relationships with stakeholders while driving continuous improvement and product adoption.
The role involves leading application security initiatives, including vulnerability management, security automation, and the integration of security controls throughout the software development lifecycle. The engineer will partner with development and DevOps teams to remediate security risks and provide guidance on secure coding practices.
The Senior Network Engineer will lead complex global IP backbone network projects, including design, deployment, and support. They are responsible for providing technical guidance to team members and ensuring the successful delivery of Ethernet and MPLS-based services.
The role involves providing technical support to customers by monitoring systems, responding to alerts, and managing trouble tickets across multiple communication channels. You will collaborate with various operations teams to maintain service levels and ensure timely resolution of technical issues.
The role involves providing technical support to internal and external customers via chat, email, and phone while monitoring network and application performance. Responsibilities include managing trouble tickets, troubleshooting IT issues, and collaborating with various operations teams to ensure system stability.
The role involves assisting customers with product information, troubleshooting technical issues, and managing alerts from servers and network infrastructure. You will also be responsible for accurately documenting tickets and coordinating with various technical teams to resolve incidents.
The Network and Capacity Planner supports infrastructure growth, capacity management, and colocation coordination across the Waypoint Trading Solutions environment. This role involves managing hardware inventory, tracking deployment milestones, and collaborating with cross-functional teams to ensure infrastructure readiness.
The PDU Power Infrastructure Manager serves as the global subject matter expert responsible for monitoring, firmware management, and lifecycle planning of PDU assets. This role partners with engineering and operations teams to forecast growth and ensure reliable, scalable power infrastructure across the global network.
Develop high-performance networking components and internal tools to monitor and optimize an ultra-low latency Ethernet network. Support the design and implementation of networking features in both kernel and user space using Solarflare/Xilinx technology.
Provide technical support to internal and external customers via chat, email, and phone while managing tickets and system alerts. Monitor production environments for performance issues and route technical problems to the appropriate teams or vendors.
Design, automate, and support secure and scalable AWS cloud infrastructure using Infrastructure as Code tools. Collaborate with interdisciplinary teams to deploy performant solutions and maintain comprehensive technical documentation.
The Network Engineer will support real-time trading and market data connectivity across global networks by configuring and troubleshooting Layer-2 and Layer-3 services. They will also assist with automation-enabled configuration, packet analysis, and maintaining disciplined operational processes.
The Direct Sales Account Executive is responsible for managing customer relationships and driving revenue growth within assigned North American operator accounts. They lead the formulation of technical solutions, manage contract negotiations, and ensure internal teams are aligned with customer requirements.
