You will define the positioning, narrative, and go-to-market strategy for the IrisX platform to ensure clear customer value and business impact. You will also collaborate across product, sales, and marketing teams to align platform capabilities with market needs and commercial goals.
The Customer Success Manager will own the post-sales lifecycle for Midmarket and Enterprise OEM customers, translating technical challenges into value-driven solutions. They will also partner with cross-functional teams to drive platform adoption, renewals, and expansion opportunities.
Lead the sourcing, building, and scaling of third-party integrations across ERP, ConTech, and AI platforms to drive IrisX credit consumption. Manage a cross-functional pod of product, engineering, and marketing professionals to convert partner demand into adopted integrations.
Orchestrate integrated, multi-channel B2B campaigns to drive demand, pipeline influence, and brand impact. Build AI-driven workflows and systems to accelerate planning, creative production, and performance measurement.
