Improve device health tools to minimize downtime and build self-service device configuration features for customers. Collaborate closely with product managers and designers to ship high-quality features using modern AI-assisted development workflows.
Lead customer engagements from discovery through adoption by connecting business needs to platform capabilities. Build and present business cases to senior stakeholders while partnering with sales to shape commercial structures.
Design and build reusable connectors to integrate third-party systems and ERPs into the Trackunit platform. Collaborate with third-party vendors and internal teams to ensure reliable data transformation and system observability.
Improve, extend, and maintain live platform domains, including telemetry storage, APIs, and the event-driven alerting engine. Build and manage your own services while ensuring high reliability and observability at scale.
The Senior IoT Services Manager will serve as the primary technical point of contact for customer accounts, managing end-to-end project delivery and IoT solution health. They are responsible for driving proactive fleet health, leading technical escalations, and translating technical insights into business value for customers.
The Customer Success Manager will own the post-sales lifecycle for Midmarket and strategic OEM customers in the IoT and telematics space. They will translate customer challenges into actionable success plans, drive platform adoption, and identify expansion opportunities.
