Lead and coach a team of Enrollment Specialists to meet performance targets while managing daily HR operations. Maintain hands-on experience by performing direct patient outreach to ensure high enrollment conversion rates.
Thyme Care
55 Remote Job Openings at Thyme Care
Bilingual Quality Assurance Coordinator (English/Spanish)
Thyme Care
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Full Time
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6 days ago
Thyme Care
Review and evaluate Care Team interactions in English and Spanish across phone, text, and email to ensure quality and compliance. Identify performance trends and partner with leadership to provide coaching and training opportunities for continuous improvement.
Clinical Social Worker, Triage Team (4/10s, 9:30AM-8:00PM EST)
Thyme Care
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Full Time
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8 days ago
Thyme Care
Serve as the primary intake clinician for escalated behavioral health and social needs, performing time-sensitive risk assessments and brief interventions. Coordinate with interdisciplinary teams and community organizations to resolve barriers to care and ensure continuity for oncology patients.
Conduct clinical assessments and coordinate care transitions for oncology patients via telephonic support. Monitor patient progress, manage clinical escalations, and collaborate with providers to prevent readmissions.
Conduct clinical assessments and coordinate care for high-acuity oncology members via telephonic and virtual channels. Collaborate with providers, payers, and non-clinical teams to manage transitions of care and address social determinants of health.
Provide clinical triage, support, and education to oncology members via phone and email. Coordinate longitudinal care, manage symptoms, and collaborate with healthcare providers to optimize patient outcomes.
Provide comprehensive psychosocial and emotional support to cancer patients and their families via virtual platforms. Coordinate care with healthcare teams and advocate for patients to ensure access to necessary treatment and community resources.
Evaluate and manage oncology members with urgent symptoms via a telemedicine platform and develop comprehensive, member-centered care plans. Provide clinical oversight and direction for interdisciplinary case conferences to coordinate care with nurse navigators and community health workers.
Provide comprehensive psychosocial and emotional support to cancer patients and their families via virtual platforms. Responsibilities include conducting assessments, managing behavioral health crises, and coordinating care with multidisciplinary healthcare teams.
Provide clinical triage, support, and education to oncology members via phone and email. Coordinate care, manage symptoms, and collaborate with healthcare teams to optimize patient outcomes.
Oncology Transitions of Care Nurse (11:30AM - 8:00PM EST)
Thyme Care
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Full Time
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13 days ago
Thyme Care
Conduct clinical assessments and coordinate care transitions for oncology members via telephonic support. Monitor patient health, manage discharge plans, and collaborate with providers to prevent readmissions.
Develop and scale external member and provider-facing products to improve cancer care coordination. Collaborate with Product and Design teams to build features across the full stack and maintain application health via on-call rotations.
Oversee and manage teams of LCSWs and LMSWs to deliver high-quality psychosocial care for cancer patients. Drive quality improvement initiatives, manage clinical escalations, and provide mentorship and coaching to social work staff.
Lead the AI program and governance operating system to manage risk while expanding AI use cases across the organization. Coordinate with cross-functional teams to implement practical controls, infrastructure, and enablement for AI production workflows.
Complex Oncology Nurse Navigator (11:30AM - 8:00PM EST)
Thyme Care
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Full Time
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13 days ago
Thyme Care
Conduct clinical assessments and coordinate care for high-acuity oncology members via telephonic support. Manage transitions of care, educate caregivers, and collaborate with providers to prevent readmissions.
Lead the organization's security function by defining and executing a long-term strategy to protect sensitive health data and enable AI innovation. Build and scale a security organization encompassing GRC, SecOps, and AI-focused capabilities while partnering with engineering and data science teams.
Provide comprehensive psychosocial and emotional support to cancer patients and their families via virtual platforms. Coordinate care with healthcare teams and advocate for patients to ensure access to necessary treatment and community resources.
Lead the development of scalable data models and pipelines to support pharmacy interventions and provider incentive programs. Partner with cross-functional teams to translate business requirements into technical plans and BI dashboards for internal and external stakeholders.
Conduct high-volume outbound calls to prospective members to educate them on oncology support services and enroll them in the program. Document member needs and preferences while building trust-based relationships to ensure a smooth transition into care.
Provide longitudinal nursing support and clinical assessments for oncology patients with complex behavioral health needs via telemedicine. Coordinate care with interdisciplinary teams to address clinical symptoms and social determinants of health.
Lead enterprise compliance and privacy strategy, reporting to the Chief Legal Officer to embed compliance into executive decisions and expansion efforts. Build and scale compliance programs across clinical operations, telehealth, and payer partnerships while managing audits and regulatory interactions.
Oversee enrollment operations by managing performance analytics, reporting, and operational workflows to increase patient impact. Lead cross-functional projects to improve processes and support new product launches for the enrollment team.
Translate complex clinical and operational processes into technical tools to support care teams. Execute configurations, build automations, and maintain structured documentation systems within the Thyme Box platform.
Lead and mentor Nurse Team Leads to ensure high standards of clinical care and operational efficiency in a remote oncology environment. Design people management strategies and ensure adherence to NCQA-compliant workflows and documentation.
Senior Manager, Quality, Training and Enablement Operations
Thyme Care
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Full Time
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13 days ago
Thyme Care
Own the operating infrastructure and execution rhythm for the Care Delivery Quality, Training, and Enablement organization. Design closed-loop quality-to-training processes and manage a portfolio of cross-functional operations initiatives to improve efficiency.
Own the strategy and execution of the onboarding experience to reduce time to proficiency for new team members. Lead a team of trainers to design and deliver role-specific ramp programs and embedded learning tools across the organization.
Lead the ongoing clinical education and professional development for practicing nurses, focusing on oncology comorbidities and clinical standards. Design and manage the internal Oncology Certified Nurse (OCN) preparation program and scalable learning content.
Develop and maintain short-term staffing and forecasting models to ensure operational excellence and service level adherence. Build scalable reporting tools and dashboards to support hiring, performance monitoring, and scenario planning for care delivery teams.
Manage a team of RN quality reviewers to conduct audits and ensure clinical documentation standards are met. Analyze quality data to identify trends and collaborate with the Quality Manager to implement improvements in nursing care.
Nurse Practitioner, Quality, Training, and Enablement
Thyme Care
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Full Time
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13 days ago
Thyme Care
Lead the design and execution of onboarding and longitudinal training programs for Nurse Practitioners to ensure clinical excellence. Oversee quality assurance by auditing clinical documentation and workflows to drive continuous performance improvement.
Lead the evolution of the transitional case management program to improve outcomes for high-risk cancer patients during care transitions. Provide clinical guidance and education to frontline care teams while driving strategic initiatives to reduce avoidable readmissions.
Lead the evolution of the electronic patient-reported outcomes (ePRO) program and provide clinical guidance to frontline care teams. Drive strategic initiatives including clinical protocol development and representation of the company with external payers and health systems.
Lead and develop a team of recruiters to drive hiring outcomes for non-clinical care teams. This player-coach role involves managing pipeline health, partnering with functional leaders, and integrating AI tools to increase efficiency.
Support and grow relationships with strategic oncology provider partners by executing in-clinic pilots and managing day-to-day operations. Collaborate cross-functionally to translate field insights into scalable programs and ensure alignment across joint initiatives.
Develop and scale external products for members and providers, contributing across the full stack to improve care coordination. Collaborate with Product and Design teams to build user-centered features and maintain application health through on-call rotations.
Build and lead a cohesive executive support and office operations function to enable leadership effectiveness. This player-coach role involves managing the EA team and overseeing workplace operations across multiple office locations.
Conduct outbound calls to prospective members to educate them on Thyme Care's services and enroll them in the program. Document member needs and preferences to ensure a high-quality, personalized cancer care experience.
Build and maintain scalable data architectures and pipelines to support oncology care delivery and provider incentive programs. Develop data models and BI dashboards to translate business requirements into actionable insights for internal and external stakeholders.
Provide longitudinal nursing support and clinical assessments for oncology patients with complex behavioral health needs via telemedicine. Collaborate with an interdisciplinary care team to manage symptoms, coordinate care, and address social determinants of health.
Lead enterprise compliance and privacy strategy, reporting to the Chief Legal Officer to embed compliance into executive decisions and expansion efforts. Build and scale compliance programs across clinical operations, telehealth, and payer partnerships while managing audits and regulatory interactions.
Lead the design and delivery of AWS platform initiatives, focusing on infrastructure-as-code and Kubernetes tooling. Improve developer experience by optimizing CI/CD pipelines and maintaining internal Python libraries to reduce operational friction.
The VP of Security will define and execute a long-term security strategy to protect sensitive health data while enabling AI innovation. They will lead the security organization, partnering with engineering and data science teams to embed secure-by-design principles across the company.
The Oncology Social Worker provides comprehensive psychosocial and emotional support to cancer patients and their families through virtual channels. They are responsible for care coordination, resource linkage, crisis intervention, and advocating for patient needs within the healthcare system.
The AI Program & Governance Lead will ensure the AI program at Thyme Care remains safe and trusted while expanding its use cases. This role involves managing AI risk, facilitating governance committee reviews, and operationalizing AI controls.
This role owns the evolution of the member web app (Thyme Care Connect) and defines the strategy for AI-powered member engagement to drive clinical and financial outcomes. The Principal Product Manager will also drive cross-functional alignment and champion the member perspective throughout the product lifecycle.
The Oncology Social Worker will provide comprehensive psychosocial and emotional support to members and their care network via virtual channels, conducting assessments to address emotional concerns, financial toxicity, and existential distress. Key duties include crisis intervention, resource linkage, care coordination with the healthcare team, advocacy, and facilitating support groups.
The specialist will ensure partner and vendor data flows reliably into Thyme Care by collaborating with Product Managers and Data teammates on ingestion consistency, debugging failures, and improving reliability through better testing and monitoring. Key tasks include configuring new ingestions, debugging ongoing ones, standardizing processes, and building durable data contracts.
Complex Oncology Nurse Navigator (11:30AM - 8:00PM EST)
Thyme Care
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Full Time
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4 months ago
Thyme Care
The Complex Oncology Nurse Navigator will conduct clinical assessments, monitor health changes, coordinate care transitions, and educate members and caregivers over the phone for higher-acuity members. This role also involves communicating feedback to clinical leadership and assisting with administrative projects as needed.
Oncology Transitions of Care Nurse (11:30AM - 8:00PM EST)
Thyme Care
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Full Time
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4 months ago
Thyme Care
The Oncology Nurse will conduct telephonic clinical assessments, monitor member health changes, coordinate care transitions, and educate members and caregivers about their diagnosis and treatment. A significant portion of the day involves speaking with members, handling clinical escalations, and assisting with administrative projects.
The Oncology Nurse Navigator will serve as a vital clinical resource, offering triage, support, and education to members and their care network via phone and email, focusing on symptom management and care coordination. Key duties include conducting comprehensive clinical assessments, overseeing member health, facilitating end-of-life discussions, and actively managing clinical escalations.
The Social Work Team Lead will oversee and manage one or more Social Work teams, ensuring high-quality psychosocial care delivery, managing clinical escalations, and supporting team training and development. This role involves driving quality improvement initiatives, coaching direct reports, and acting as a key liaison for feedback to clinical leadership.
The Oncology Nurse Team Lead will oversee and manage frontline nurse teams, ensuring high standards of clinical care and operational efficiency while handling clinical escalations and providing ongoing training and coaching. This role drives team performance, identifies quality improvement opportunities, and communicates feedback to clinical leadership.
The Palliative Care Nurse Navigator will serve as a vital clinical resource, conducting conversations about goals, values, advance care planning, and palliative care via remote communication methods. Responsibilities include comprehensive symptom assessments, longitudinal support for members with serious illness, and facilitating end-of-life discussions when appropriate.
As an Oncology Nurse Navigator, you will provide triage, support, and education to members throughout their cancer journey. You will conduct clinical assessments, manage escalations, and coordinate care from screening to survivorship or end-of-life care.
As a Complex Oncology Nurse Navigator, you will conduct clinical assessments, monitor health changes, and coordinate care for members diagnosed with cancer. You will also educate members and caregivers about their diagnosis and treatment while supporting higher-acuity members through the oncology care continuum.
