Provide post-sale technical and non-technical customer support via phone, chat, or text. Handle a high volume of low-complexity inquiries and analyze more complex customer issues for resolution.
Teleperformance
191 Remote Job Openings at Teleperformance
Provide post-sale technical and non-technical customer support via phone, chat, or text. Handle a variety of inquiries ranging from low-complexity call center tasks to higher-complexity issue analysis and resolution.
Provide premier omnichannel customer experience management and support for global companies. Deliver high-touch support using advanced technologies to ensure client success.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Analyze and resolve customer issues ranging from low to high complexity in both remote and distribution center environments.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Handle a variety of inquiries ranging from low-complexity call center tasks to higher-complexity issue analysis and resolution.
Provide technical and non-technical customer support via phone, chat, or text for business and end-consumer customers. Act as a liaison between customers and distribution departments to resolve order-related issues.
Provide technical and non-technical customer support via phone, chat, or text for business and end-consumer customers. Analyze and resolve customer issues while acting as a liaison between customers and distribution departments.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Analyze and resolve customer issues while acting as a liaison between customers and distribution departments.
Seasonal Licensed Insurance Representative - Remote
Teleperformance
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Full Time
·
5 days ago
Teleperformance
Serve as the primary contact for clients by managing inbound and outbound communications via phone, email, chat, and social media. Resolve customer inquiries, process payments, and track call information for auditing purposes.
Remote-Sales/Service Representative-Bilingual
Teleperformance
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Full Time
·
5 days ago
Teleperformance
Manage inbound and outbound client communications via phone, email, chat, and social media to resolve inquiries. Meet defined sales objectives while tracking call information for auditing and reporting purposes.
Remote---Sales/Customer Service Representative-English
Teleperformance
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Full Time
·
5 days ago
Teleperformance
Manage inbound and outbound client communications via phone, email, chat, and social media to resolve inquiries. Meet defined sales objectives while tracking call information for auditing and reporting purposes.
Serve as the primary contact for clients by managing inbound and outbound communications to resolve travel inquiries. Responsibilities include handling confidential information, de-escalating issues, and tracking call data for reporting purposes.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Analyze and resolve customer issues while acting as a liaison between customers and internal departments.
Provide post-sale technical and non-technical customer support via phone, online chat, or text. Analyze and resolve customer issues ranging from low-complexity inquiries to higher-complexity problem solving.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Analyze and resolve customer issues ranging from low to high complexity in both remote and distribution center environments.
Customer Service Opportunity - Work from Home
Teleperformance
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Full Time
·
7 days ago
Teleperformance
Provide first-level customer service solutions and technical troubleshooting for client products. Build positive customer relations through personalized solutions and accurate data entry.
Bilingual Customer Service Representative Remote
Teleperformance
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Full Time
·
7 days ago
Teleperformance
Provide first-level customer service and technical support for products, accounts, and applications. Build positive customer relations by offering personalized solutions and resolving technical issues using diagnostic tools.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Act as a liaison between customers and distribution departments to resolve order-related issues.
The Operations Manager is responsible for the end-to-end performance of Mandarin/Cantonese customer support teams, focusing on client delivery and operational excellence. Key duties include managing SLAs, coaching team leaders, and overseeing financial outcomes and operational costs.
The role focuses on administering and ensuring compliance with accounts payable processes, including invoice verification and payment authorization. It also involves reconciling ledgers to validate transactions and ensure timely payments.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Analyze and resolve customer issues while acting as a liaison between customers and distribution departments.
Provide post-sale technical and non-technical support to business and end-consumer customers via phone, chat, or text. Act as a liaison between customers and distribution departments to resolve order-related issues.
Quality Assurance Analyst (supporting Travel Agents using Native Sabre)
Teleperformance
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Full Time
·
11 days ago
Teleperformance
Monitor and score travel agent transactions using Native Sabre to ensure quality standards and client calibration. Provide CSAT analytics and support supervisor teams with quality execution and new hire training.
Provide technical and non-technical customer support via phone, online chat, or text. Handle a high volume of low-complexity inquiries and analyze more complex customer issues for resolution.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Resolve customer inquiries and act as a liaison between customers and distribution departments.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Act as a liaison between customers and distribution departments to resolve order-related issues.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Analyze and resolve customer issues ranging from low-complexity inquiries to higher-complexity problem solving.
Healthcare Customer Service Representative - Remote (Texas Only)
Teleperformance
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Full Time
·
12 days ago
Teleperformance
Serve as the primary point of contact for healthcare clients by managing inbound and outbound communications via phone, email, chat, and social media. Resolve customer inquiries, de-escalate issues, and track call information for auditing and reporting purposes.
Perform outbound calls to Medicare-eligible customers to discuss plan options and transfer them to licensed sales agents. Manage call dispositions and meet transfer targets while utilizing scripts and rebuttals to overcome objections.
Healthcare Customer Service Representative - Remote - TX, TN, PA, MI, FL Only
Teleperformance
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Full Time
·
12 days ago
Teleperformance
Serve as the primary point of contact for healthcare clients by managing inbound and outbound communications via phone, email, chat, and social media. Resolve customer inquiries, de-escalate issues, and track call information for auditing and reporting purposes.
Serve as the primary contact for clients by managing inbound and outbound communications to resolve inquiries. Responsibilities include tracking call data, de-escalating issues, and providing a seamless customer experience.
Healthcare Customer Service Representative (RN) - Remove
Teleperformance
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Full Time
·
12 days ago
Teleperformance
Manage inbound and outbound communications via phone, email, chat, and social media to resolve client inquiries. Responsibilities include de-escalating issues, tracking call data for auditing, and processing payments.
Provide consecutive language interpretation via telephone or video calls to facilitate communication between English and Hmong speakers. Handle a variety of subjects across sectors including healthcare, government, and emergency services while maintaining professional neutrality.
Lead Gen Executive (English Speaker) - IT Industry - WFH
Teleperformance
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Full Time
·
13 days ago
Teleperformance
The role involves researching and identifying potential leads through online sources and initiating outbound contact via email and cold calls. The executive is responsible for qualifying prospects and maintaining accurate records within CRM tools to support the sales team.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Analyze and resolve customer issues ranging from low to high complexity in both remote and distribution center environments.
Provide post-sale technical and non-technical customer support via phone, online chat, or text. Analyze and resolve customer issues ranging from low-complexity inquiries to higher-complexity problem solving.
Bilingual Property & Casualty Licensed Insurance Representative - Remote
Teleperformance
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Full Time
·
18 days ago
Teleperformance
Manage inbound and outbound communications to resolve client inquiries and provide exceptional customer service. Responsibilities include generating insurance quotes, educating customers on coverage, and completing sales.
Provide first-level technical assistance for high-speed internet services and device connectivity. Manage trouble tickets and resolve customer inquiries efficiently to ensure a positive user experience.
Provide premier omnichannel customer experience management and support for global companies. Deliver high-touch, empathetic support augmented by cutting-edge technology to ensure client success.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Handle a high volume of low-complexity inquiries and analyze more complex customer issues for resolution.
External Hiring|Voice Coach|International|11042026
Teleperformance
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Full Time
·
19 days ago
Teleperformance
The role involves providing voice coaching and support within a global customer experience management framework. The goal is to drive success through innovative solutions and high-touch support for global clients.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Analyze and resolve customer issues while acting as a liaison between customers and distribution departments.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Analyze and resolve customer issues while acting as a liaison between customers and distribution departments.
Remote Property & Casualty Licensed Insurance Representative - Non-Sales
Teleperformance
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Full Time
·
19 days ago
Teleperformance
Manage inbound and outbound communications to resolve client inquiries and issues with professional excellence. Provide empathetic customer service while handling sensitive information and exercising retention efforts when necessary.
Pre-Licensed Customer Service Representative - Remote
Teleperformance
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Full Time
·
19 days ago
Teleperformance
Resolve complex consumer issues and provide high-level support to policy holders regarding billing and policy changes. Advise first-level representatives on resolving escalated customer concerns.
Remote --- Customer Service Representative
Teleperformance
·
Full Time
·
19 days ago
Teleperformance
Serve as the primary contact for clients by managing inbound and outbound communications to resolve inquiries. Responsibilities include tracking call data, de-escalating issues, and providing a seamless customer experience.
Provide first-level customer service and technical troubleshooting to resolve client product issues. Build positive customer relations through personalized solutions and accurate data entry while adhering to company policies.
Handle incoming calls and emails to provide travel information and convert inquiries into sales using standard scripts. Research travel options and packages while maintaining quality standards and meeting daily performance metrics.
Handle incoming calls and emails to provide travel information and convert inquiries into sales. Research travel options and process itinerary changes or cancellations while meeting quality and revenue goals.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Analyze and resolve customer issues while acting as a liaison between customers and distribution departments.
Customer Engagement Specialist - Work from Home
Teleperformance
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Full Time
·
20 days ago
Teleperformance
The specialist is responsible for resolving high-level consumer issues and responding to inquiries in a fast-paced environment. They also provide coaching to Care Services staff and utilize database tools to report consumer feedback.
Provide day-to-day technical support for hardware and software systems, including diagnosing and resolving user problems. Assist in evaluating IT infrastructure and recommending necessary upgrades or improvements.
Health Insurance Supervisor |WAH| Temporary
Teleperformance
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Full Time
·
20 days ago
Teleperformance
Oversee daily inbound call center operations to meet service levels, quality standards, and scheduling compliance. Focus heavily on the mentorship and professional development of agents while managing performance gaps and strategic planning.
Provide post-sale technical and non-technical customer support via phone, online chat, or text. Analyze and resolve customer issues ranging from low to high complexity in both remote and distribution center environments.
Monitors and evaluates the quality of customer interactions across telephone, email, and chat to ensure adherence to standards. Documents performance measures and provides feedback and education to staff to improve operational excellence.
Resolve complex consumer issues and provide high-level support to policy holders regarding billing and policy changes. Advise first-level representatives on resolving escalated customer concerns.
Customer Service and Sales Representatives - Day & Evening shifts - Work from Home
Teleperformance
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Full Time
·
24 days ago
Teleperformance
Manage inbound and outbound client communications via phone, email, chat, and social media to resolve inquiries. Meet defined sales objectives while tracking call information for auditing and reporting purposes.
Customer Service Representative Bilingual (Spanish/English) Work from Home
Teleperformance
·
Full Time
·
24 days ago
Teleperformance
Manage inbound and outbound communications to resolve customer inquiries and ensure a positive experience. Responsibilities include tracking call information, de-escalating issues, and providing feedback on call quality.
Evaluate and authorize complex mechanical and electronic repair claims from dealer networks to ensure technical and economic validity. Act as a technical bridge between workshops and corporate standards while adhering to warranty policies.
Licensed Insurance Representative - Seasonal Remote
Teleperformance
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Full Time
·
25 days ago
Teleperformance
Serve as the primary contact for clients by managing inbound and outbound communications via phone, email, chat, and social media. Resolve customer inquiries, process payments, and track call information for auditing purposes.
Healthcare Customer Service Representative - Remote
Teleperformance
·
Full Time
·
25 days ago
Teleperformance
Serve as the primary point of contact for clients by managing inbound and outbound communications via phone, email, chat, and social media. Resolve customer inquiries, de-escalate issues, and track call information for auditing and reporting purposes.
Healthcare Customer Service Representative - Remote
Teleperformance
·
Full Time
·
25 days ago
Teleperformance
Serve as the primary point of contact for healthcare clients by managing inbound and outbound communications via phone, email, chat, and social media. Resolve customer inquiries, de-escalate issues, and track call information for auditing and reporting purposes.
Healthcare Customer Service Representative - Remote
Teleperformance
·
Full Time
·
25 days ago
Teleperformance
Manage inbound and outbound communications via phone, email, chat, and social media to resolve healthcare client inquiries. Responsibilities include de-escalating issues, processing payments, and tracking call data for auditing purposes.
Remote --- Automotive Customer Service Representative
Teleperformance
·
Full Time
·
25 days ago
Teleperformance
Serve as the primary contact for automotive clients by managing inbound and outbound communications via phone, email, chat, and social media. Resolve customer inquiries, de-escalate issues, and track call information for auditing purposes.
Property & Casualty Licensed Insurance Representative -- Remote
Teleperformance
·
Full Time
·
a month ago
Teleperformance
Manage inbound and outbound communications to resolve client inquiries and provide professional customer service. Handle sensitive information and employ retention efforts to ensure a positive customer experience.
Remote --- Automotive Sales & Service Representative
Teleperformance
·
Full Time
·
a month ago
Teleperformance
Manage inbound and outbound communications via phone, email, chat, and social media to resolve customer inquiries. Responsibilities include de-escalating issues, processing payments, and upselling services.
Manage inbound and outbound client communications to resolve inquiries and ensure a positive customer experience. Responsibilities include handling confidential information, de-escalating issues, and tracking call data for reporting purposes.
Remote -Bi-Lingual (Spanish) Customer Service Representative
Teleperformance
·
Full Time
·
a month ago
Teleperformance
Manage inbound and outbound communications to resolve customer inquiries and ensure a positive experience. Responsibilities include tracking call data, de-escalating issues, and providing feedback on call quality.
Technical Customer Support Specialist - Work from Home Opportunity
Teleperformance
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Full Time
·
a month ago
Teleperformance
Provide first-level technical support and customer service for client products while maintaining positive customer relations. Troubleshoot technical issues using diagnostic tools and accurately document data in prescribed applications.
Provide premier omnichannel customer experience management and support for global companies. Deliver high-touch, empathetic support augmented by cutting-edge technology to ensure client success.
The Mandarin Interpreter provides real-time audio and video interpretation between Mandarin and English speakers across various industries. They are responsible for accurately rendering meanings while maintaining professionalism and cultural sensitivity.
Provide post-sale technical and non-technical customer support via phone, online chat, or text. Analyze and resolve customer issues ranging from low-complexity inquiries to higher-complexity problem solving.
Provide post-sale technical and non-technical customer support via phone, online chat, or text. Analyze and resolve customer issues ranging from low to high complexity in a call center or distribution center environment.
Provide technical and non-technical customer support via phone, chat, or text for business and end-consumer customers. Act as a liaison between customers and production departments to resolve order-related issues.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Handle a high volume of low-complexity inquiries and analyze more complex customer issues for resolution.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Handle a volume of inquiries ranging from low-complexity routine issues to higher-complexity analysis and resolution.
Provide post-sale technical and non-technical support to business and end-consumer customers via phone, chat, or text. Act as a liaison between customers and distribution departments to resolve order-related issues.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Analyze and resolve customer issues while acting as a liaison between customers and distribution departments.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Analyze and resolve customer issues ranging from low-complexity inquiries to higher-complexity problem solving.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Handle a variety of inquiries ranging from low-complexity call center tasks to higher-complexity issue analysis and resolution.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Handle a high volume of low-complexity inquiries and analyze more complex customer issues for resolution.
External Hiring|SME|International|31072026
Teleperformance
·
Full Time
·
a month ago
Teleperformance
Provide premier omnichannel customer experience management and support for global companies. Deliver high-touch, empathetic support augmented by cutting-edge technology and domain expertise.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Act as a liaison between customers and distribution departments to resolve order-related issues.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Resolve customer issues ranging from low-complexity inquiries to higher-complexity analysis in office or remote environments.
Provide technical and non-technical customer support via phone, online chat, or text. Analyze and resolve customer issues while acting as a liaison between customers and distribution departments.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Analyze and resolve customer issues while acting as a liaison between customers and distribution departments.
Provide technical and non-technical customer support via phone, online chat, or text for business and end-consumer customers. Analyze and resolve customer issues while acting as a liaison between customers and internal departments.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Handle a variety of inquiries ranging from low-complexity call center tasks to higher-complexity issue analysis and resolution.
Provide premier omnichannel customer experience management and support for global companies. Utilize advanced technologies to deliver outstanding results and maintain positive client relationships.
Provide post-sale technical and non-technical customer support via phone, online chat, or text. Analyze and resolve customer issues ranging from low-complexity inquiries to higher-complexity problem solving.
Handle customer interactions via phone, chat, and email to resolve needs according to client guidelines. Manage interactions and follow global security policies and company standards.
Provide first-level customer service and technical troubleshooting to resolve client product issues. Build positive customer relations through personalized solutions and accurate data management.
Provide technical and non-technical customer support via phone, chat, or text for business and end-consumer customers. Act as a liaison between customers and distribution departments to resolve order-related issues.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Act as a liaison between customers and distribution departments to resolve order-related issues.
Provide premier omnichannel customer experience management and support for global companies. Deliver high-touch, empathetic support augmented by cutting-edge technology to ensure client success.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Handle a high volume of low-complexity inquiries and analyze more complex customer issues for resolution.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Handle customer issue analysis and resolution while acting as a liaison between customers and distribution departments.
Provide post-sale technical and non-technical customer support via phone, online chat, or text. Analyze and resolve customer issues ranging from low to high complexity in remote or distribution center environments.
Lead the strategy, planning, and execution of industry trade shows, national engagement events, and virtual/hybrid activations to drive brand awareness and revenue growth. Manage end-to-end event logistics, budgets, and post-event reporting while coordinating with sales and marketing teams.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Handle a variety of inquiries ranging from low-complexity call center tasks to higher-complexity issue analysis and resolution.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Act as a liaison between customers and distribution departments to resolve order-related issues.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Handle a volume of inquiries ranging from low-complexity routine issues to higher-complexity analysis and resolution.
Provide technical and non-technical customer support via phone, chat, or text for business and end-consumer customers. Analyze and resolve customer issues while acting as a liaison between customers and distribution departments.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Act as a liaison between customers and distribution departments to resolve order-related issues.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Resolve customer issues ranging from low-complexity inquiries to higher-complexity analysis in office or remote environments.
Respond to employee inquiries regarding benefit programs, including insurance, retirement, and paid time off. Ensure accurate documentation for new hire transactions and employee changes while performing research for problem resolution.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Act as a liaison between customers and distribution departments to resolve order-related issues.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Analyze and resolve customer issues while acting as a liaison between customers and distribution departments.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Act as a liaison between customers and distribution departments to resolve order-related issues.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Resolve customer inquiries and act as a liaison between customers and distribution departments.
Provide post-sale technical and non-technical support to business and end-consumer customers via phone, chat, or text. Act as a liaison between customers and distribution departments to resolve order-related issues.
Customer Support Executive | International
Teleperformance
·
Full Time
·
2 months ago
Teleperformance
Provide post-sale technical and non-technical support to business and end-consumer customers via phone, chat, or text. Analyze and resolve customer issues ranging from low-complexity inquiries to higher-complexity problem solving.
Provide post-sale technical and non-technical support to business and end-consumer customers via phone, chat, or text. Act as a liaison between customers and internal departments to resolve inquiries and manage product returns.
Digital Officer - Virtual Relationship Manager
Teleperformance
·
Full Time
·
2 months ago
Teleperformance
The role involves providing premier omnichannel support and managing virtual relationships to ensure high-quality customer experiences. The officer will utilize advanced support technologies to drive success for global clients.
Provide premier omnichannel customer experience management and support for global companies. Utilize advanced technologies to deliver outstanding results and maintain positive client relationships.
Provide post-sale technical and non-technical support to business and end-consumer customers via phone, chat, or text. Act as a liaison between customers and distribution departments to resolve order-related issues.
Customer Support Executive | International
Teleperformance
·
Full Time
·
2 months ago
Teleperformance
Provide premier omnichannel customer experience management and support for global companies. Focus on delivering outstanding results through advanced support technologies and empathetic, high-touch interaction.
Provide post-sale technical and non-technical customer support via phone, online chat, or text. Analyze and resolve customer issues ranging from low-complexity inquiries to higher-complexity problem solving.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Act as a liaison between customers and distribution departments to resolve order-related issues.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Handle a variety of inquiries ranging from low-complexity call center tasks to higher-complexity issue analysis and resolution.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Handle a variety of inquiries ranging from low-complexity call center tasks to higher-complexity issue analysis and resolution.
Provide premier omnichannel customer experience management and support for global companies. Deliver high-touch, empathetic support using advanced technologies to ensure client success.
Back Office Customer Expert I| International
Teleperformance
·
Full Time
·
2 months ago
Teleperformance
Provide high-quality back office customer support and omnichannel experience management for global clients. Utilize advanced support technologies to deliver outstanding results and maintain strong client relationships.
Provide high-quality back office customer support and omnichannel experience management for global clients. Utilize advanced support technologies to deliver outstanding results and maintain positive client relationships.
Back Office Customer Expert I| Domestic_Ghansoli
Teleperformance
·
Full Time
·
2 months ago
Teleperformance
Provide post-sale technical and non-technical support to business and end-consumer customers via phone, chat, or text. Act as a liaison between customers and distribution departments to resolve order-related issues.
Provide post-sale technical and non-technical support to business and end-consumer customers via phone, chat, or text. Act as a liaison between customers and distribution departments to resolve order-related issues.
Provide premier omnichannel customer experience management and support for global companies. Focus on delivering high-touch, empathetic support augmented by cutting-edge technology to drive client success.
Provide post-sale technical customer service via phone, chat, or text to resolve low-complexity technical inquiries. Responsibilities include troubleshooting software/equipment and recommending alternative products or warranties.
Operations Supervisor (Team Leader)|Domestic|30042026
Teleperformance
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Full Time
·
2 months ago
Teleperformance
Lead and supervise operations teams to deliver premier omnichannel customer experience management. Ensure high-quality post-sale technical and non-technical support for business and end-consumer customers.
Indore|Brilliant Sapphire|UB|SCEE|4-May-26
Teleperformance
·
Full Time
·
2 months ago
Teleperformance
Provide technical and non-technical customer support via phone, chat, or text for business and end-consumer customers. Act as a liaison between customers and internal departments to resolve inquiries and manage order-related issues.
Provide technical and non-technical customer support via phone, chat, or text for business and end-consumer customers. Act as a liaison between customers and internal departments to resolve inquiries and manage order-related issues.
Property & Casualty Licensed Insurance Sales Representative - Remote
Teleperformance
·
Full Time
·
2 months ago
Teleperformance
The representative is responsible for managing inbound and outbound calls to provide customer service, generate insurance quotes, and complete sales. They must also educate customers on coverage options and address inquiries while maintaining high performance standards.
Provide technical and non-technical customer support via phone, chat, or text for business and end-consumer customers. Act as a liaison between customers and internal departments to resolve inquiries and manage order-related issues.
Technical Customer Support Specialist - Work from Home Opportunity
Teleperformance
·
Full Time
·
3 months ago
Teleperformance
Provide first-level technical support and customer service solutions for client products while maintaining positive customer relations. Coordinate with internal teams to resolve issues, schedule service calls, and ensure accurate data entry.
Provide technical and non-technical customer support via phone, chat, or text for business and end-consumer customers. Act as a liaison between customers and internal departments to resolve inquiries and manage order-related issues.
Provide technical and non-technical customer support via phone, online chat, or text for business and end-consumer customers. Analyze and resolve customer issues while maintaining high standards of service excellence.
Provide high-quality customer experience management and omnichannel support to global clients. Engage with customers through listening, understanding, and interacting to deliver outstanding service.
The role involves creating data mining architectures and statistical models to identify trends across various business areas. You will also apply machine learning and artificial intelligence techniques to derive actionable business insights.
The representative will handle incoming calls and emails to provide accurate travel information and effectively convert inquiries into sales. They are responsible for researching travel options, managing itineraries, and maintaining high quality and service standards.
Bilingual Customer Service Representative Remote
Teleperformance
·
Full Time
·
3 months ago
Teleperformance
Provide first-level technical support for product installation and maintenance while addressing inbound customer queries. Build positive customer relationships by resolving issues using diagnostic tools and ensuring accurate data entry.
Provide post-sale technical and non-technical customer support via phone, online chat, or text. Act as a liaison between customers and internal departments to resolve inquiries and manage orders.
Provide technical and non-technical customer support via phone, chat, or text for business and end-consumer customers. Act as a liaison between customers and internal departments to resolve inquiries and manage order-related issues.
The Operation Supervisor manages and oversees the implementation of short-term activities within the team to ensure operational excellence. They are responsible for supervising less experienced professionals and significantly improving day-to-day processes.
The WFM Manager oversees all operational support aspects of the contact center, including staffing, scheduling, and forecasting. They are responsible for implementing policies, managing quality issues, and leading teams of specialists to achieve strategic business goals.
Provide post-sale technical and non-technical customer support via phone, online chat, or text. Act as a liaison between customers and internal departments to resolve inquiries and manage orders.
Provide technical and non-technical customer support via phone, online chat, or text for business and consumer customers. Act as a liaison to resolve inquiries and ensure high-quality customer experience management.
The role involves providing general customer service and support across multiple channels, including phone, online chat, and text. It also includes acting as a liaison between customers and various departments related to specific customer orders.
British Sign Language (BSL) Interpreter - Work from home
Teleperformance
·
Full Time
·
4 months ago
Teleperformance
Qualified BSL Translators/Interpreters will join a remote team to provide accurate and clear interpretation between spoken English and British Sign Language for deaf and hearing individuals. Essential duties include providing Video Remote Interpreting Support, maintaining professional behavior, and ensuring effective communication in various settings.
Key responsibilities include preparing data points for various departmental reviews (WBR, MBR, QBR) and conducting trendline, correlation, and quartile analysis to derive insights and projections. The role also involves building data dashboards, creating data capture mechanisms, and collaborating globally on process implementation.
Interpreter - Vietnamese - Work-From-Home (Need to relocate to Thailand)
Teleperformance
·
Full Time
·
4 months ago
Teleperformance
The interpreter will provide language interpretation between English and another required language, primarily handling on-demand telephone or video calls using consecutive interpretation mode. Responsibilities include rendering the meaning of conversations accurately while using appropriate industry terminology across various complex subjects.
The Supervisor is pivotal in developing and managing a team of agents to achieve and surpass performance goals in productivity, quality, and customer satisfaction across various transaction types like inbound calls and chat. This role involves supporting frontline coworkers by handling escalations, consult calls, and providing direct team supervision.
Lead Gen Executive (Cantonese Speaker) - IT Industry - WFH
Teleperformance
·
·
4 months ago
Teleperformance
The main duties involve researching and identifying potential leads through various online sources and initiating outbound contact via email, cold calls, and social messaging to introduce products or services. Responsibilities also include qualifying these leads and accurately maintaining records in CRM tools while collaborating with sales and marketing.
Responsibilities include reviewing resumes, coordinating interview schedules, assisting with candidate evaluations, and supporting sourcing efforts through various platforms. The intern will also maintain candidate records and assist with onboarding documentation.
Property & Casualty Licensed Insurance Sales Representative - Remote
Teleperformance
·
Full Time
·
5 months ago
Teleperformance
The main responsibility is to find innovative ways to complete sales while responding to varying customer questions, issues, and concerns, which includes handling inbound and outbound inquiries and generating quotes and coverage details. The role requires providing excellent customer service through active listening and managing confidential customer information sensitively, including retention efforts when necessary.
Customer Service Representative- Vietnamese (Contract Based)
Teleperformance
·
Full Time
·
5 months ago
Teleperformance
The representative will manage customer inquiries professionally across phone, email, or chat, providing accurate information regarding products, services, or orders. They must resolve customer issues while maintaining high satisfaction and accurately updating customer records.
The role involves providing customer service and support across multiple channels, including phone, online chat, and text. It also includes acting as a liaison between customers and production/distribution departments.
External Hiring|Data Operator|Domestic|15032026
Teleperformance
·
Full Time
·
5 months ago
Teleperformance
The role involves providing exceptional customer experience management and support to clients. Employees are expected to foster positive relationships and contribute to a supportive work environment.
External Hiring|Data Operator|Domestic|13032026
Teleperformance
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Full Time
·
5 months ago
Teleperformance
The role involves providing exceptional customer experience management and support to clients. Employees are expected to foster positive relationships and contribute to a supportive work environment.
The interpreter will provide language interpretation between individuals with language barriers, handling telephone or video calls on demand. They will process information quickly and recognize sensitive cultural differences while maintaining professionalism.
The Workforce Management Scheduler is responsible for developing and maintaining staff schedules while optimizing workforce allocation. This role involves analyzing historical data and forecasting future staffing needs to align schedules with business demands.
General Customer Service includes providing post-sale technical and non-technical support across multiple channels. This involves handling inquiries, analyzing customer issues, and acting as a liaison between customers and various departments.
The role involves providing general customer service and support for both technical and non-technical inquiries. This includes remote customer service via phone, online chat, or text, as well as support in distribution centers.
The role involves providing customer service and support across multiple channels, including phone, online chat, and text. It also includes acting as a liaison between customers and various departments regarding specific customer orders.
The role involves providing customer service and support across multiple channels, including phone, online chat, and text. It also includes acting as a liaison between customers and production/distribution departments.
External Hiring|BHR|International|17032026
Teleperformance
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Full Time
·
6 months ago
Teleperformance
The role focuses on providing an environment where employees feel valued and supported, enhancing productivity and creativity. It emphasizes the importance of a positive workplace culture and employee well-being.
The role involves providing customer service and support across multiple channels, including call center and distribution center environments. Incumbents will analyze and resolve customer issues while ensuring compliance with professional standards.
The role involves providing customer service and support via phone, online chat, or text, addressing both technical and non-technical inquiries. Additionally, it includes acting as a liaison between customers and production/distribution departments.
General customer service includes providing post-sale technical and non-technical support across multiple channels. This involves handling inquiries via phone, online chat, or text, and acting as a liaison between customers and production/distribution departments.
The role involves providing general customer service and support across multiple channels, including phone, online chat, and text. It also includes acting as a liaison between customers and production/distribution departments.
External Hiring|Recruiter|International|10032026
Teleperformance
·
Full Time
·
6 months ago
Teleperformance
The role involves providing an environment where employees feel valued and supported, fostering productivity and creativity. It emphasizes the importance of a positive workplace culture and employee well-being.
Customer Success Specialist - Korean - MY Remote (Contract)
Teleperformance
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Full Time
·
6 months ago
Teleperformance
The Customer Success Specialist is responsible for resolving customer queries and guiding product users to ensure customer satisfaction. They must demonstrate strong product knowledge and meet targets set by the client and management.
External Hiring|Voice Coach|International|08022026
Teleperformance
·
Full Time
·
6 months ago
Teleperformance
The role involves providing an environment where employees feel valued and supported, fostering productivity and creativity. It emphasizes the importance of a positive workplace culture and employee well-being.
The role involves providing customer service and support via phone, online chat, or text for both technical and non-technical inquiries. It also includes acting as a liaison between customers and production/distribution departments.
External Hiring|Recruiter|International|13032026
Teleperformance
·
Full Time
·
6 months ago
Teleperformance
The role involves providing an environment where employees feel valued and supported, fostering productivity and creativity. It emphasizes the importance of a positive workplace culture and employee well-being.
The role involves providing customer service and support across multiple channels, including call center and distribution center environments. Incumbents will analyze and resolve customer issues while ensuring compliance with professional standards.
The Cantonese Interpreter facilitates communication between Cantonese and English speakers in medical clinical settings. This role involves handling on-demand calls and recognizing cultural nuances to overcome language barriers.
The Mandarin Interpreter facilitates communication between Mandarin and English speakers in the medical clinical industry. This role involves handling on-demand calls and delivering clear interpretations to overcome language barriers.
The Quality Analyst will ensure that employees feel valued and supported in their roles, contributing to a productive and engaged workforce. They will also help foster a culture of inclusion and diversity within the organization.
The role involves developing training curriculum and materials, selecting delivery mechanisms, and monitoring training effectiveness. It includes both discipline-specific and non-technical training for the workforce.
The Cantonese Interpreter is responsible for handling calls on demand and rendering the meaning of conversations between Cantonese and English speakers. They must maintain professionalism and cultural sensitivity while interpreting in various industries.
The Systems Manager will develop the core technical platform and services that support business processes and data. This role involves mapping IT infrastructure components and ensuring the implementation of policies and processes to support tactical direction.
AM -Ops (Sales expert)|International|25092025
Teleperformance
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Full Time
·
9 months ago
Teleperformance
The role involves providing exceptional customer experience management and support to clients. Employees are expected to foster positive relationships and contribute to a culture of inclusion and diversity.
External Hiring|Manager|International|03112025
Teleperformance
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Full Time
·
9 months ago
Teleperformance
The role involves providing an environment where employees feel valued and supported, fostering productivity and creativity. It emphasizes the importance of a positive workplace culture and community contributions.
The role involves creating an environment where employees feel valued and supported, enhancing their productivity and creativity. It emphasizes the importance of a positive workplace culture that fosters inclusion and diversity.
External Hiring|Core Trainer (Trainer II)|International|15112025
Teleperformance
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Full Time
·
9 months ago
Teleperformance
The role involves providing training and support to employees to enhance their skills and performance. It focuses on creating a positive and productive work environment that fosters employee engagement and satisfaction.
External Hiring|Team leader|International|08112025
Teleperformance
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Full Time
·
9 months ago
Teleperformance
The role involves leading a team to provide exceptional customer experience management and support. The team leader will foster a positive work environment and ensure employee engagement and satisfaction.
External Hiring|Quality Team Leader|International|28122025
Teleperformance
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Full Time
·
9 months ago
Teleperformance
The Quality Team Leader will ensure that employees feel valued and supported, fostering a productive and creative work environment. They will also be responsible for cultivating a culture of inclusion and diversity within the team.
Technical Customer Support Specialist - Work from Home Opportunity - Contract Role 3 months
Teleperformance
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Full Time
·
9 months ago
Teleperformance
Provide first level customer service and technical solutions regarding client products while building and maintaining positive customer relations. Troubleshoot and resolve technical issues using established diagnostic tools and procedures.
Team Leader- Operations|International|26082025
Teleperformance
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Full Time
·
9 months ago
Teleperformance
The Team Leader will ensure that employees feel valued, inspired, and supported in their roles. They will foster a positive work environment that promotes productivity and creativity.
External Hiring|Team Leader- Operations|International|14122025
Teleperformance
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Full Time
·
9 months ago
Teleperformance
The role involves leading operations and ensuring a supportive environment for employees. The focus is on fostering relationships and achieving outstanding results through advanced technologies.
External Hiring|Team Leader- Operations|International|28112025
Teleperformance
·
Full Time
·
9 months ago
Teleperformance
The role involves leading operations and ensuring a supportive environment for employees. It focuses on fostering relationships and achieving outstanding results through advanced support technologies.
