Monitors and evaluates the quality of customer interactions across telephone, email, and chat to ensure adherence to standards. Documents performance measures and provides feedback and education to staff to improve operational excellence.
Teleperformance
170 Remote Job Openings at Teleperformance
Customer Service -Fraud Specialist (Pursue)
Teleperformance
·
Full Time
·
17 hours ago
Teleperformance
Investigate fraud claims by gathering evidence through chat and calls to decide whether to uphold or decline claims up to £5,000. Safeguard compromised accounts and provide support to victims of fraud while ensuring regulatory compliance.
Customer Service -Fraud Specialist (Protect)
Teleperformance
·
Full Time
·
17 hours ago
Teleperformance
Investigate fraud claims by gathering evidence via chat and calls to decide on upholding or declining claims up to £5,000. Safeguard compromised accounts and provide support and advice to victims of financial crime.
Resolve complex consumer issues and provide high-level support to policy holders regarding billing and policy changes. Advise first-level representatives on resolving escalated customer concerns.
Manage inbound and outbound client communications to resolve inquiries and ensure a positive customer experience. Responsibilities include handling confidential information, de-escalating issues, and tracking call data for reporting purposes.
Health Insurance Assistant Manager| WAH | Temp
Teleperformance
·
Full Time
·
19 hours ago
Teleperformance
Oversee day-to-day contact center operations for inbound technical and customer support, focusing on operational efficiency and service quality. Manage compliance, reporting, staffing, and the development of positive employer-employee-client relationships.
Customer Service Specialist - UK Banking Client
Teleperformance
·
Full Time
·
a day ago
Teleperformance
Handle complex banking complaints via phone and writing to provide fair and transparent resolutions. Investigate root causes of issues and collaborate with teams to prevent future customer frustrations.
Provide technical and non-technical customer support via phone, online chat, and text for business and end-consumer customers. Analyze and resolve customer issues while acting as a liaison between customers and distribution departments.
Act as a trusted advisor for corporate accounts by arranging complex domestic and international travel for air, rail, car, and hotel. Manage the end-to-end booking and ticketing process while meeting key performance indicators for customer satisfaction and productivity.
Customer Service Representative Bilingual (Spanish/English) Work from Home
Teleperformance
·
Full Time
·
3 days ago
Teleperformance
Manage inbound and outbound communications to resolve customer inquiries and ensure a positive experience. Responsibilities include tracking call information, de-escalating issues, and providing feedback on call quality.
Customer Service and Sales Representatives - Day & Evening shifts - Work from Home
Teleperformance
·
Full Time
·
3 days ago
Teleperformance
Manage inbound and outbound client communications via phone, email, chat, and social media to resolve inquiries. Meet defined sales objectives while tracking call information for auditing and reporting purposes.
Evaluate and authorize complex mechanical and electronic repair claims from dealer networks to ensure technical and economic validity. Act as a technical bridge between workshops and corporate standards while adhering to warranty policies.
Quality Assurance Analyst (supporting Travel Agents using Sabre)
Teleperformance
·
Full Time
·
4 days ago
Teleperformance
Monitor and score travel agent transactions using Sabre to ensure adherence to quality standards and client requirements. Facilitate calibration sessions and provide CSAT analytics to support operational improvement and agent performance.
Licensed Health Insurance Sales Coach | Port St. Lucie, FL | Temp
Teleperformance
·
Full Time
·
4 days ago
Teleperformance
The role involves coaching agents to improve sales performance, compliance, and consumer experience within an inbound call center. Responsibilities include conducting one-on-ones, live monitoring, and collaborating with operations managers to execute performance plans.
Customer Experience Senior Specialist (Coach)
Teleperformance
·
Full Time
·
4 days ago
Teleperformance
The role involves coaching agents to improve sales skills, compliance, and consumer experience through call calibrations and one-on-one sessions. The specialist also supports training initiatives and collaborates with management to execute performance improvement plans.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Handle a variety of inquiries ranging from low-complexity call center tasks to higher-complexity issue analysis and resolution.
Licensed Insurance Representative - Seasonal Remote
Teleperformance
·
Full Time
·
5 days ago
Teleperformance
Serve as the primary contact for clients by managing inbound and outbound communications via phone, email, chat, and social media. Resolve customer inquiries, process payments, and track call information for auditing purposes.
Healthcare Customer Service Representative - Remote
Teleperformance
·
Full Time
·
5 days ago
Teleperformance
Serve as the primary point of contact for clients by managing inbound and outbound communications via phone, email, chat, and social media. Resolve customer inquiries, de-escalate issues, and track call information for auditing and reporting purposes.
Healthcare Customer Service Representative - Remote
Teleperformance
·
Full Time
·
5 days ago
Teleperformance
Manage inbound and outbound communications via phone, email, chat, and social media to resolve healthcare client inquiries. Responsibilities include de-escalating issues, processing payments, and tracking call data for auditing purposes.
Healthcare Customer Service Representative - Remote
Teleperformance
·
Full Time
·
5 days ago
Teleperformance
Serve as the primary point of contact for healthcare clients by managing inbound and outbound communications via phone, email, chat, and social media. Resolve customer inquiries, de-escalate issues, and track call information for auditing and reporting purposes.
Remote --- Automotive Customer Service Representative
Teleperformance
·
Full Time
·
5 days ago
Teleperformance
Serve as the primary contact for automotive clients by managing inbound and outbound communications via phone, email, chat, and social media. Resolve customer inquiries, de-escalate issues, and track call information for auditing purposes.
Provide post-sale technical and non-technical customer support via phone, online chat, or text. Act as a liaison between customers and distribution departments to resolve order-related issues.
Property & Casualty Licensed Insurance Representative -- Remote
Teleperformance
·
Full Time
·
5 days ago
Teleperformance
Manage inbound and outbound communications to resolve client inquiries and provide professional customer service. Handle sensitive information and employ retention efforts to ensure a positive customer experience.
Manage inbound and outbound client communications to resolve inquiries and ensure a positive customer experience. Responsibilities include handling confidential information, de-escalating issues, and tracking call data for reporting purposes.
Remote --- Automotive Sales & Service Representative
Teleperformance
·
Full Time
·
5 days ago
Teleperformance
Manage inbound and outbound communications via phone, email, chat, and social media to resolve customer inquiries. Responsibilities include de-escalating issues, processing payments, and upselling services.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Analyze and resolve customer issues ranging from low-complexity inquiries to higher-complexity problem solving.
Remote -Bi-Lingual (Spanish) Customer Service Representative
Teleperformance
·
Full Time
·
7 days ago
Teleperformance
Manage inbound and outbound communications to resolve customer inquiries and ensure a positive experience. Responsibilities include tracking call data, de-escalating issues, and providing feedback on call quality.
Technical Customer Support Specialist - Work from Home Opportunity
Teleperformance
·
Full Time
·
7 days ago
Teleperformance
Provide first-level technical support and customer service for client products while maintaining positive customer relations. Troubleshoot technical issues using diagnostic tools and accurately document data in prescribed applications.
Handle medium complexity regulated complaints within a financial services environment while adhering to SLAs and risk frameworks. Responsibilities include processing cases, investigating customer problems, and producing accurate reports and correspondence.
Provide premier omnichannel customer experience management and support for global companies. Deliver high-touch, empathetic support augmented by cutting-edge technology to ensure client success.
The Mandarin Interpreter provides real-time audio and video interpretation between Mandarin and English speakers across various industries. They are responsible for accurately rendering meanings while maintaining professionalism and cultural sensitivity.
Provide post-sale technical and non-technical customer support via phone, online chat, or text. Analyze and resolve customer issues ranging from low-complexity inquiries to higher-complexity problem solving.
Provide post-sale technical and non-technical customer support via phone, online chat, or text. Analyze and resolve customer issues ranging from low to high complexity in a call center or distribution center environment.
Provide technical and non-technical customer support via phone, chat, or text for business and end-consumer customers. Act as a liaison between customers and production departments to resolve order-related issues.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Handle a high volume of low-complexity inquiries and analyze more complex customer issues for resolution.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Handle a volume of inquiries ranging from low-complexity routine issues to higher-complexity analysis and resolution.
Provide post-sale technical and non-technical support to business and end-consumer customers via phone, chat, or text. Act as a liaison between customers and distribution departments to resolve order-related issues.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Analyze and resolve customer issues while acting as a liaison between customers and distribution departments.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Analyze and resolve customer issues ranging from low-complexity inquiries to higher-complexity problem solving.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Handle a variety of inquiries ranging from low-complexity call center tasks to higher-complexity issue analysis and resolution.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Handle a high volume of low-complexity inquiries and analyze more complex customer issues for resolution.
External Hiring|SME|International|31072026
Teleperformance
·
Full Time
·
15 days ago
Teleperformance
Provide premier omnichannel customer experience management and support for global companies. Deliver high-touch, empathetic support augmented by cutting-edge technology and domain expertise.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Act as a liaison between customers and distribution departments to resolve order-related issues.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Resolve customer issues ranging from low-complexity inquiries to higher-complexity analysis in office or remote environments.
Provide technical and non-technical customer support via phone, online chat, or text. Analyze and resolve customer issues while acting as a liaison between customers and distribution departments.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Analyze and resolve customer issues while acting as a liaison between customers and distribution departments.
Provide technical and non-technical customer support via phone, online chat, or text for business and end-consumer customers. Analyze and resolve customer issues while acting as a liaison between customers and internal departments.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Handle a variety of inquiries ranging from low-complexity call center tasks to higher-complexity issue analysis and resolution.
Field customer inquiries and resolve issues proactively to ensure a positive customer experience. Track call information for auditing purposes and escalate complex interactions when necessary.
Provide premier omnichannel customer experience management and support for global companies. Utilize advanced technologies to deliver outstanding results and maintain positive client relationships.
Provide post-sale technical and non-technical customer support via phone, online chat, or text. Analyze and resolve customer issues ranging from low-complexity inquiries to higher-complexity problem solving.
Handle customer interactions via phone, chat, and email to resolve needs according to client guidelines. Manage interactions and follow global security policies and company standards.
Provide first-level customer service and technical troubleshooting to resolve client product issues. Build positive customer relations through personalized solutions and accurate data management.
Provide technical and non-technical customer support via phone, chat, or text for business and end-consumer customers. Act as a liaison between customers and distribution departments to resolve order-related issues.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Act as a liaison between customers and distribution departments to resolve order-related issues.
Provide premier omnichannel customer experience management and support for global companies. Deliver high-touch, empathetic support augmented by cutting-edge technology to ensure client success.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Handle a high volume of low-complexity inquiries and analyze more complex customer issues for resolution.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Handle customer issue analysis and resolution while acting as a liaison between customers and distribution departments.
Provide post-sale technical and non-technical customer support via phone, online chat, or text. Analyze and resolve customer issues ranging from low to high complexity in remote or distribution center environments.
Lead the strategy, planning, and execution of industry trade shows, national engagement events, and virtual/hybrid activations to drive brand awareness and revenue growth. Manage end-to-end event logistics, budgets, and post-event reporting while coordinating with sales and marketing teams.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Handle a variety of inquiries ranging from low-complexity call center tasks to higher-complexity issue analysis and resolution.
The representative will handle customer inquiries via phone, email, chat, and social media to resolve issues and de-escalate conflicts. They are also responsible for tracking call information for auditing and performing upselling when required.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Act as a liaison between customers and distribution departments to resolve order-related issues.
Healthcare Customer Service Representative - Remote
Teleperformance
·
Full Time
·
a month ago
Teleperformance
Field customer inquiries via phone, email, chat, and social media to resolve issues and concerns. Track call information for auditing purposes and escalate complex interactions when necessary.
Healthcare Licensed Insurance Representative - Remote
Teleperformance
·
Part Time
·
a month ago
Teleperformance
Handle inbound and outbound customer inquiries regarding healthcare insurance needs and contract terms. Provide empathetic support and proactive problem-solving to resolve issues on the first call.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Handle a volume of inquiries ranging from low-complexity routine issues to higher-complexity analysis and resolution.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Handle a volume of inquiries ranging from low-complexity routine issues to higher-complexity analysis and resolution.
Provide technical and non-technical customer support via phone, chat, or text for business and end-consumer customers. Analyze and resolve customer issues while acting as a liaison between customers and distribution departments.
Remote --- Automotive Customer Service Representative-Bilingual (Spanish)
Teleperformance
·
Full Time
·
a month ago
Teleperformance
Respond to customer inquiries via phone, email, chat, and social media in both English and Spanish. Resolve issues, process payments, and track call information for auditing and reporting purposes.
Remote --- Automotive Sales & Service Representative
Teleperformance
·
Full Time
·
a month ago
Teleperformance
The representative will handle customer inquiries via phone, email, chat, and social media to resolve issues and process payments. Responsibilities also include de-escalating conflicts, tracking call data for auditing, and upselling services when required.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Act as a liaison between customers and distribution departments to resolve order-related issues.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Resolve customer issues ranging from low-complexity inquiries to higher-complexity analysis in office or remote environments.
Property & Casualty Licensed Insurance Representative -- Remote
Teleperformance
·
Full Time
·
a month ago
Teleperformance
Handle inbound and outbound customer inquiries regarding insurance policies while providing empathetic and proactive support. Focus on resolving issues on the first call and assisting customers with price plans and contract terms.
Provide technical and non-technical customer support via phone, online chat, or text for business and end-consumer customers. Analyze and resolve customer issues while acting as a liaison between customers and distribution departments.
Respond to employee inquiries regarding benefit programs, including insurance, retirement, and paid time off. Ensure accurate documentation for new hire transactions and employee changes while performing research for problem resolution.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Act as a liaison between customers and distribution departments to resolve order-related issues.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Analyze and resolve customer issues while acting as a liaison between customers and distribution departments.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Act as a liaison between customers and distribution departments to resolve order-related issues.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Resolve customer inquiries and act as a liaison between customers and distribution departments.
Provide post-sale technical and non-technical support to business and end-consumer customers via phone, chat, or text. Act as a liaison between customers and distribution departments to resolve order-related issues.
Provide post-sale technical and non-technical support to business and end-consumer customers via phone, chat, or text. Act as a liaison between customers and internal departments to resolve inquiries and manage product returns.
Customer Support Executive | International
Teleperformance
·
Full Time
·
a month ago
Teleperformance
Provide post-sale technical and non-technical support to business and end-consumer customers via phone, chat, or text. Analyze and resolve customer issues ranging from low-complexity inquiries to higher-complexity problem solving.
Digital Officer - Virtual Relationship Manager
Teleperformance
·
Full Time
·
a month ago
Teleperformance
The role involves providing premier omnichannel support and managing virtual relationships to ensure high-quality customer experiences. The officer will utilize advanced support technologies to drive success for global clients.
Provide premier omnichannel customer experience management and support for global companies. Utilize advanced technologies to deliver outstanding results and maintain positive client relationships.
Provide post-sale technical and non-technical support to business and end-consumer customers via phone, chat, or text. Act as a liaison between customers and distribution departments to resolve order-related issues.
Customer Support Executive | International
Teleperformance
·
Full Time
·
a month ago
Teleperformance
Provide premier omnichannel customer experience management and support for global companies. Focus on delivering outstanding results through advanced support technologies and empathetic, high-touch interaction.
Healthcare Customer Service Representative - Tethered - Within a 30-mile radius of McAllen, TX
Teleperformance
·
Full Time
·
a month ago
Teleperformance
Field customer inquiries via phone, email, chat, and social media to resolve healthcare-related issues and concerns. Track call information for auditing purposes and escalate complex interactions when necessary.
Provide post-sale technical and non-technical customer support via phone, online chat, or text. Analyze and resolve customer issues ranging from low-complexity inquiries to higher-complexity problem solving.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Act as a liaison between customers and distribution departments to resolve order-related issues.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Handle a variety of inquiries ranging from low-complexity call center tasks to higher-complexity issue analysis and resolution.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Handle a variety of inquiries ranging from low-complexity call center tasks to higher-complexity issue analysis and resolution.
Provide premier omnichannel customer experience management and support for global companies. Focus on delivering high-touch, empathetic support augmented by cutting-edge technology to drive client success.
Provide premier omnichannel customer experience management and support for global companies. Deliver high-touch, empathetic support using advanced technologies to ensure client success.
Provide post-sale technical and non-technical support to business and end-consumer customers via phone, chat, or text. Act as a liaison between customers and distribution departments to resolve order-related issues.
Back Office Customer Expert I| Domestic_Ghansoli
Teleperformance
·
Full Time
·
2 months ago
Teleperformance
Provide post-sale technical and non-technical support to business and end-consumer customers via phone, chat, or text. Act as a liaison between customers and distribution departments to resolve order-related issues.
Provide high-quality back office customer support and omnichannel experience management for global clients. Utilize advanced support technologies to deliver outstanding results and maintain positive client relationships.
Back Office Customer Expert I| International
Teleperformance
·
Full Time
·
2 months ago
Teleperformance
Provide high-quality back office customer support and omnichannel experience management for global clients. Utilize advanced support technologies to deliver outstanding results and maintain strong client relationships.
Provide post-sale technical customer service via phone, chat, or text to resolve low-complexity technical inquiries. Responsibilities include troubleshooting software/equipment and recommending alternative products or warranties.
Operations Supervisor (Team Leader)|Domestic|30042026
Teleperformance
·
Full Time
·
2 months ago
Teleperformance
Lead and supervise operations teams to deliver premier omnichannel customer experience management. Ensure high-quality post-sale technical and non-technical support for business and end-consumer customers.
Indore|Brilliant Sapphire|UB|SCEE|4-May-26
Teleperformance
·
Full Time
·
2 months ago
Teleperformance
Provide technical and non-technical customer support via phone, chat, or text for business and end-consumer customers. Act as a liaison between customers and internal departments to resolve inquiries and manage order-related issues.
Provide technical and non-technical customer support via phone, chat, or text for business and end-consumer customers. Act as a liaison between customers and internal departments to resolve inquiries and manage order-related issues.
Property & Casualty Licensed Insurance Sales Representative - Remote
Teleperformance
·
Full Time
·
2 months ago
Teleperformance
The representative is responsible for managing inbound and outbound calls to provide customer service, generate insurance quotes, and complete sales. They must also educate customers on coverage options and address inquiries while maintaining high performance standards.
Provide technical and non-technical customer support via phone, chat, or text for business and end-consumer customers. Act as a liaison between customers and internal departments to resolve inquiries and manage order-related issues.
Technical Customer Support Specialist - Work from Home Opportunity
Teleperformance
·
Full Time
·
2 months ago
Teleperformance
Provide first-level technical support and customer service solutions for client products while maintaining positive customer relations. Coordinate with internal teams to resolve issues, schedule service calls, and ensure accurate data entry.
Provide technical and non-technical customer support via phone, chat, or text for business and end-consumer customers. Act as a liaison between customers and internal departments to resolve inquiries and manage order-related issues.
Provide technical and non-technical customer support via phone, online chat, or text for business and end-consumer customers. Analyze and resolve customer issues while maintaining high standards of service excellence.
Provide high-quality customer experience management and omnichannel support to global clients. Engage with customers through listening, understanding, and interacting to deliver outstanding service.
The role involves creating data mining architectures and statistical models to identify trends across various business areas. You will also apply machine learning and artificial intelligence techniques to derive actionable business insights.
The representative will handle incoming calls and emails to provide accurate travel information and effectively convert inquiries into sales. They are responsible for researching travel options, managing itineraries, and maintaining high quality and service standards.
Bilingual Customer Service Representative Remote
Teleperformance
·
Full Time
·
2 months ago
Teleperformance
Provide first-level technical support for product installation and maintenance while addressing inbound customer queries. Build positive customer relationships by resolving issues using diagnostic tools and ensuring accurate data entry.
Provide post-sale technical and non-technical customer support via phone, online chat, or text. Act as a liaison between customers and internal departments to resolve inquiries and manage orders.
Provide technical and non-technical customer support via phone, online chat, or text for business and end-consumer customers. Act as a liaison between customers and internal departments to resolve issues and manage order-related inquiries.
Provide technical and non-technical customer support via phone, chat, or text for business and end-consumer customers. Act as a liaison between customers and internal departments to resolve inquiries and manage order-related issues.
The Operation Supervisor manages and oversees the implementation of short-term activities within the team to ensure operational excellence. They are responsible for supervising less experienced professionals and significantly improving day-to-day processes.
The WFM Manager oversees all operational support aspects of the contact center, including staffing, scheduling, and forecasting. They are responsible for implementing policies, managing quality issues, and leading teams of specialists to achieve strategic business goals.
Provide post-sale technical and non-technical customer support via phone, online chat, or text. Act as a liaison between customers and internal departments to resolve inquiries and manage orders.
Provide technical and non-technical customer support via phone, online chat, or text for business and consumer customers. Act as a liaison to resolve inquiries and ensure high-quality customer experience management.
The role involves providing general customer service and support across multiple channels, including phone, online chat, and text. It also includes acting as a liaison between customers and various departments related to specific customer orders.
The interpreter will provide language interpretation between two languages, primarily handling on-demand telephone or video calls using consecutive interpretation mode. Responsibilities include rendering the meaning of conversations accurately while maintaining professionalism and using appropriate industry terminology across various complex subjects.
British Sign Language (BSL) Interpreter - Work from home
Teleperformance
·
Full Time
·
3 months ago
Teleperformance
Qualified BSL Translators/Interpreters will join a remote team to provide accurate and clear interpretation between spoken English and British Sign Language for deaf and hearing individuals. Essential duties include providing Video Remote Interpreting Support, maintaining professional behavior, and ensuring effective communication in various settings.
Sales & Customer Service Representative - Remote
Teleperformance
·
Full Time
·
3 months ago
Teleperformance
Customer Service & Sales Representatives field customer inquiries and find innovative ways to respond to varying questions, issues, and concerns. They connect with customers via multiple channels to resolve their questions or concerns and track all call-related information for auditing and reporting purposes.
Key responsibilities include preparing data points for various departmental reviews (WBR, MBR, QBR) and conducting trendline, correlation, and quartile analysis to derive insights and projections. The role also involves building data dashboards, creating data capture mechanisms, and collaborating globally on process implementation.
Interpreter - Vietnamese - Work-From-Home (Need to relocate to Thailand)
Teleperformance
·
Full Time
·
3 months ago
Teleperformance
The interpreter will provide language interpretation between English and another required language, primarily handling on-demand telephone or video calls using consecutive interpretation mode. Responsibilities include rendering the meaning of conversations accurately while using appropriate industry terminology across various complex subjects.
The Supervisor is pivotal in developing and managing a team of agents to achieve and surpass performance goals in productivity, quality, and customer satisfaction across various transaction types like inbound calls and chat. This role involves supporting frontline coworkers by handling escalations, consult calls, and providing direct team supervision.
Lead Gen Executive (Cantonese Speaker) - IT Industry - WFH
Teleperformance
·
·
4 months ago
Teleperformance
The main duties involve researching and identifying potential leads through various online sources and initiating outbound contact via email, cold calls, and social messaging to introduce products or services. Responsibilities also include qualifying these leads and accurately maintaining records in CRM tools while collaborating with sales and marketing.
Responsibilities include reviewing resumes, coordinating interview schedules, assisting with candidate evaluations, and supporting sourcing efforts through various platforms. The intern will also maintain candidate records and assist with onboarding documentation.
Property & Casualty Licensed Insurance Sales Representative - Remote
Teleperformance
·
Full Time
·
4 months ago
Teleperformance
The main responsibility is to find innovative ways to complete sales while responding to varying customer questions, issues, and concerns, which includes handling inbound and outbound inquiries and generating quotes and coverage details. The role requires providing excellent customer service through active listening and managing confidential customer information sensitively, including retention efforts when necessary.
Customer Service Representative- Vietnamese (Contract Based)
Teleperformance
·
Full Time
·
4 months ago
Teleperformance
The representative will manage customer inquiries professionally across phone, email, or chat, providing accurate information regarding products, services, or orders. They must resolve customer issues while maintaining high satisfaction and accurately updating customer records.
The role involves providing customer service and support across multiple channels, including phone, online chat, and text. It also includes acting as a liaison between customers and production/distribution departments.
External Hiring|Data Operator|Domestic|15032026
Teleperformance
·
Full Time
·
4 months ago
Teleperformance
The role involves providing exceptional customer experience management and support to clients. Employees are expected to foster positive relationships and contribute to a supportive work environment.
External Hiring|Data Operator|Domestic|13032026
Teleperformance
·
Full Time
·
4 months ago
Teleperformance
The role involves providing exceptional customer experience management and support to clients. Employees are expected to foster positive relationships and contribute to a supportive work environment.
The interpreter will provide language interpretation between individuals with language barriers, handling telephone or video calls on demand. They will process information quickly and recognize sensitive cultural differences while maintaining professionalism.
The Workforce Management Scheduler is responsible for developing and maintaining staff schedules while optimizing workforce allocation. This role involves analyzing historical data and forecasting future staffing needs to align schedules with business demands.
General Customer Service includes providing post-sale technical and non-technical support across multiple channels. This involves handling inquiries, analyzing customer issues, and acting as a liaison between customers and various departments.
The role involves providing general customer service and support for both technical and non-technical inquiries. This includes remote customer service via phone, online chat, or text, as well as support in distribution centers.
The role involves providing customer service and support across multiple channels, including phone, online chat, and text. It also includes acting as a liaison between customers and various departments regarding specific customer orders.
The role involves providing customer service and support across multiple channels, including phone, online chat, and text. It also includes acting as a liaison between customers and production/distribution departments.
External Hiring|BHR|International|17032026
Teleperformance
·
Full Time
·
5 months ago
Teleperformance
The role focuses on providing an environment where employees feel valued and supported, enhancing productivity and creativity. It emphasizes the importance of a positive workplace culture and employee well-being.
The role involves providing customer service and support across multiple channels, including call center and distribution center environments. Incumbents will analyze and resolve customer issues while ensuring compliance with professional standards.
The role involves providing customer service and support via phone, online chat, or text, addressing both technical and non-technical inquiries. Additionally, it includes acting as a liaison between customers and production/distribution departments.
General customer service includes providing post-sale technical and non-technical support across multiple channels. This involves handling inquiries via phone, online chat, or text, and acting as a liaison between customers and production/distribution departments.
The role involves providing general customer service and support across multiple channels, including phone, online chat, and text. It also includes acting as a liaison between customers and production/distribution departments.
External Hiring|Recruiter|International|10032026
Teleperformance
·
Full Time
·
5 months ago
Teleperformance
The role involves providing an environment where employees feel valued and supported, fostering productivity and creativity. It emphasizes the importance of a positive workplace culture and employee well-being.
Customer Success Specialist - Korean - MY Remote (Contract)
Teleperformance
·
Full Time
·
5 months ago
Teleperformance
The Customer Success Specialist is responsible for resolving customer queries and guiding product users to ensure customer satisfaction. They must demonstrate strong product knowledge and meet targets set by the client and management.
External Hiring|Voice Coach|International|08022026
Teleperformance
·
Full Time
·
5 months ago
Teleperformance
The role involves providing an environment where employees feel valued and supported, fostering productivity and creativity. It emphasizes the importance of a positive workplace culture and employee well-being.
The role involves providing customer service and support via phone, online chat, or text for both technical and non-technical inquiries. It also includes acting as a liaison between customers and production/distribution departments.
External Hiring|Recruiter|International|13032026
Teleperformance
·
Full Time
·
5 months ago
Teleperformance
The role involves providing an environment where employees feel valued and supported, fostering productivity and creativity. It emphasizes the importance of a positive workplace culture and employee well-being.
The role involves providing customer service and support across multiple channels, including call center and distribution center environments. Incumbents will analyze and resolve customer issues while ensuring compliance with professional standards.
External Hiring|Recruiter|International|30012026
Teleperformance
·
Full Time
·
6 months ago
Teleperformance
The role involves recruiting individuals who align with the company's mission of fostering a supportive and inclusive work environment. Recruiters will engage with potential candidates and introduce them to the Teleperformance culture.
The role involves providing customer service and support across multiple channels, including phone, online chat, and text. It also includes acting as a liaison between customers and production/distribution departments.
External Hiring|Recruiter|International|18022026
Teleperformance
·
Full Time
·
6 months ago
Teleperformance
The role involves creating an environment where employees feel valued and supported, leading to increased productivity and engagement. The company emphasizes the importance of a positive workplace culture and employee well-being.
External Hiring|Executive- Talent Acquisition|International|09022026
Teleperformance
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Full Time
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6 months ago
Teleperformance
The role involves fostering a supportive and inclusive work environment where employees feel valued and inspired. It emphasizes the importance of employee happiness and productivity.
Customer Service Representative - Mandarin
Teleperformance
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Full Time
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6 months ago
Teleperformance
The Customer Success Specialist will support customers in placing online orders and provide timely assistance through phone and email. They will also handle customer concerns professionally and maintain the brand's positive image.
The Cantonese Interpreter facilitates communication between Cantonese and English speakers in medical clinical settings. This role involves handling on-demand calls and recognizing cultural nuances to overcome language barriers.
External Hiring|Recruiter|International|12012026
Teleperformance
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Full Time
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7 months ago
Teleperformance
The role involves providing an environment where employees feel valued and supported, fostering productivity and creativity. The recruiter will also focus on building a culture of inclusion and diversity within the organization.
The Mandarin Interpreter facilitates communication between Mandarin and English speakers in the medical clinical industry. This role involves handling on-demand calls and delivering clear interpretations to overcome language barriers.
The Quality Analyst will ensure that employees feel valued and supported in their roles, contributing to a productive and engaged workforce. They will also help foster a culture of inclusion and diversity within the organization.
The role involves developing training curriculum and materials, selecting delivery mechanisms, and monitoring training effectiveness. It includes both discipline-specific and non-technical training for the workforce.
The Cantonese Interpreter is responsible for handling calls on demand and rendering the meaning of conversations between Cantonese and English speakers. They must maintain professionalism and cultural sensitivity while interpreting in various industries.
The Systems Manager will develop the core technical platform and services that support business processes and data. This role involves mapping IT infrastructure components and ensuring the implementation of policies and processes to support tactical direction.
AM -Ops (Sales expert)|International|25092025
Teleperformance
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Full Time
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8 months ago
Teleperformance
The role involves providing exceptional customer experience management and support to clients. Employees are expected to foster positive relationships and contribute to a culture of inclusion and diversity.
External Hiring|Manager|International|03112025
Teleperformance
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Full Time
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8 months ago
Teleperformance
The role involves providing an environment where employees feel valued and supported, fostering productivity and creativity. It emphasizes the importance of a positive workplace culture and community contributions.
The role involves creating an environment where employees feel valued and supported, enhancing their productivity and creativity. It emphasizes the importance of a positive workplace culture that fosters inclusion and diversity.
External Hiring|Core Trainer (Trainer II)|International|15112025
Teleperformance
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Full Time
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8 months ago
Teleperformance
The role involves providing training and support to employees to enhance their skills and performance. It focuses on creating a positive and productive work environment that fosters employee engagement and satisfaction.
External Hiring|Team leader|International|08112025
Teleperformance
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Full Time
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8 months ago
Teleperformance
The role involves leading a team to provide exceptional customer experience management and support. The team leader will foster a positive work environment and ensure employee engagement and satisfaction.
External Hiring|Quality Team Leader|International|28122025
Teleperformance
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Full Time
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8 months ago
Teleperformance
The Quality Team Leader will ensure that employees feel valued and supported, fostering a productive and creative work environment. They will also be responsible for cultivating a culture of inclusion and diversity within the team.
Technical Customer Support Specialist - Work from Home Opportunity - Contract Role 3 months
Teleperformance
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Full Time
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8 months ago
Teleperformance
Provide first level customer service and technical solutions regarding client products while building and maintaining positive customer relations. Troubleshoot and resolve technical issues using established diagnostic tools and procedures.
Team Leader- Operations|International|26082025
Teleperformance
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Full Time
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8 months ago
Teleperformance
The Team Leader will ensure that employees feel valued, inspired, and supported in their roles. They will foster a positive work environment that promotes productivity and creativity.
External Hiring|Team Leader- Operations|International|14122025
Teleperformance
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Full Time
·
8 months ago
Teleperformance
The role involves leading operations and ensuring a supportive environment for employees. The focus is on fostering relationships and achieving outstanding results through advanced technologies.
External Hiring|Team Leader- Operations|International|28112025
Teleperformance
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Full Time
·
8 months ago
Teleperformance
The role involves leading operations and ensuring a supportive environment for employees. It focuses on fostering relationships and achieving outstanding results through advanced support technologies.
