Lead the design, architecture, and development of high-performance, scalable software systems while mentoring junior engineers. Collaborate with cross-functional teams to translate business requirements into technical solutions and drive continuous improvements in code quality.
Second Nature
14 Remote Job Openings at Second Nature
Lead full-funnel omnichannel campaigns to improve conversion rates, accelerate sales velocity, and increase platform adoption. Manage the HubSpot instance to execute nurture strategies, automate workflows, and report on campaign performance.
Lead the design, architecture, and development of high-performance, scalable software systems. Mentor junior engineers and collaborate with cross-functional teams to translate business requirements into technical solutions.
The Senior Product Manager owns the Command Center internal workflow platform, focusing on customer onboarding, activation, and enrollment management. The role is responsible for reducing operational complexity and leading the company's digital transformation away from manual processes.
Resident Insurance & Compliance Solutions Advisor
Second Nature
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Full Time
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a month ago
Second Nature
Provide high-touch support for the renters insurance program, managing claims and coverage inquiries for residents and property managers. Assist clients with the legal formation of business entities and maintain compliance for licenses and filings across multiple states.
Drive new business acquisition by prospecting and selling SaaS products to mid-market property management companies. Manage the full sales cycle from lead generation to closing while maintaining strong relationships with key decision-makers.
The Implementation Manager owns the post-sale onboarding journey, guiding clients from signed contracts to full activation. This includes leading discovery, delivering training for Resident Benefits Packages, and refining scalable implementation workflows.
Design and execute enablement programs across implementation, customer experience, and support teams to accelerate customer time-to-value and adoption. You will create playbooks, training content, and feedback loops to optimize the post-sales customer journey and reduce churn.
Lead the GTM enablement function by managing a team of specialists across Sales, Implementation, and CSM domains to drive revenue outcomes. Develop strategic roadmaps, leadership readiness programs, and scalable asynchronous learning to improve GTM efficiency and retention.
The role involves owning the design, setup, and technical execution of client implementations while acting as a strategic liaison between various internal teams. Key duties include leading discovery sessions, architecting system data flows, and providing technical training to ensure successful go-lives.
Lead a team of Technical Implementation Managers to oversee customer onboarding, technical configuration, and activation readiness. Partner cross-functionally to refine implementation workflows and ensure a scalable, high-quality customer experience.
Own the launch calendar and operational accountability for all product and feature launches to ensure a seamless customer experience. Coordinate cross-functional teams to track readiness, facilitate tiering meetings, and provide executive visibility on launch health.
Design and develop core platform infrastructure including workflow orchestration and sandboxed execution environments for AI agents. Drive end-to-end rapid experimentation to improve engineering velocity while maintaining high-quality AI development loops.