The role involves managing day-to-day bookkeeping, accounts payable and receivable, and financial reporting using Xero. Additionally, the officer will handle administrative tasks, contract compliance, and team onboarding support.
The Business Development Executive will own the full sales cycle, from cold outreach and lead qualification to managing the pipeline and assisting in proposal development. They will work closely with the founder to convert prospects into signed deals for AI consultancy services.
You will manage inbound and outbound customer communications regarding orders, deliveries, and account status while maintaining accurate records in the company system. Additionally, you will act as a liaison between internal departments and provide administrative support to the Australian office.
The accountant will manage day-to-day financial operations including payroll, accounts payable/receivable, and bank reconciliations. They will also ensure Australian tax compliance and support the CEO with financial reporting, budgeting, and process improvements.
The Systems and Network Administrator will manage client network infrastructure, Windows and Linux servers, and Microsoft 365/Azure environments. They are responsible for ensuring system security, performing backups, and acting as a trusted technical advisor to clients.
The role involves providing professional voice-based support to customers, handling enquiries, disputes, and complaints to ensure first-contact resolution. Additionally, the officer will implement client retention strategies and meet individual and team KPIs.
The Database Architect will design, optimize, and maintain scalable database structures to support high-traffic operational and customer-facing systems. They are responsible for ensuring data integrity, driving performance improvements, and mentoring the engineering team on database best practices.
The Senior Developer will design, develop, and maintain robust applications using PHP and Laravel while contributing to architectural decisions. They will also collaborate within a scrum-based team to ensure high-quality code delivery through testing, code reviews, and CI/CD pipeline management.
The role involves designing and maintaining automated CI/CD pipelines and managing cloud infrastructure using Infrastructure as Code. You will also be responsible for ensuring system reliability, monitoring performance, and integrating security best practices into deployment workflows.
You will diagnose and resolve complex client issues by tracing logs and code while collaborating with senior engineering leadership. Additionally, you will demo the platform, document findings, and utilize AI tools to improve troubleshooting efficiency.
Process B2B and B2C customer orders accurately while managing them from entry through to delivery. Coordinate with internal teams and maintain customer records to ensure smooth sales operations.
The Marketing Assistant supports brand and lead-generation activities by creating digital content and managing Meta advertising campaigns. The role also involves qualifying prospective client leads through phone-based communication and collaborating with the Australian team.
The Marketing Assistant manages digital content creation, Meta advertising campaigns, and social media activities to support brand growth. Additionally, the role involves qualifying leads through phone and digital communication to ensure prospective clients are progressed to the appropriate team members.
Design and build workflow automations to streamline operational processes across the technology environment. Maintain system integrations, cloud infrastructure, and CI/CD pipelines while leveraging AI tools to accelerate development.
Design, build, and maintain system integrations across the technology environment using APIs, webhooks, and iPaaS platforms. Develop cloud infrastructure on Azure and contribute to technical design while applying AI tools to improve development workflows.
The Network Automation Software Engineer will build end-to-end solutions and APIs while automating business processes to improve operational efficiency. They will collaborate with stakeholders across the software development life cycle and maintain high-quality, clean code.
The Platform Engineer will maintain the security, reliability, and availability of critical systems infrastructure while designing scalable and observable platform architectures. They will also collaborate with cross-functional teams to automate workloads and provide tooling that accelerates delivery for development teams.
The Enterprise Architect is responsible for establishing and maturing the organization's enterprise architecture capability, including defining target-state architectures and roadmaps. They will provide governance and assurance for technology investments while ensuring alignment with business strategy and facilitating platform modernization.
The Information Security Analyst will prevent, mitigate, and respond to cyber security events while managing security controls across global IT assets. They will also interface with senior management to develop risk-based security programs and conduct regular vulnerability and compliance assessments.
The IT Compliance Analyst will oversee internal and external IT audit processes, maintain control registers, and ensure regulatory compliance. The role also involves managing PCI-DSS compliance activities, including documentation, reporting, and coordinating with external consultants.
The Lifecycle Marketing Manager will own the end-to-end email strategy, utilizing Klaviyo to drive customer acquisition, retention, and lifetime value. They will partner with the Merchandising team to create targeted campaigns that optimize inventory productivity and support business objectives.
Manage a pre-qualified inbox to convert warm leads into booked meetings via phone calls and email follow-ups. Ensure prompt responses to leads and provide clean lead summaries for the sales team.
The Pricing Analyst manages vendor rate negotiations, maintains tariff and prefix lists, and develops pricing frameworks to ensure target margins. They are also responsible for customer-facing pricelist templates and the governance of negotiated pricing variations.
Lead the security, reliability, and cost efficiency of cloud and edge infrastructure, specifically managing Cloudflare and AWS environments. Establish observability standards and drive incident response processes to improve system visibility and operational excellence.
