RELEX Solutions

Lead and motivate a global second-level technical support team for Space and Assortment, overseeing day-to-day operations and SLA performance. Collaborate with stakeholders to deliver targets and implement improvement projects within the support structure.

The Director of Product Strategy for Assortment defines the strategic vision and problem space for the Assortment domain to drive ARR growth and competitive positioning. They align assortment capabilities with broader merchandising goals and ensure engineering teams have clear direction for autonomous execution.

Own the production lifecycle and technical execution of AI-powered tools and agentic workflows to enhance sales productivity. Partner with GTM functions to design signal-triggered automations and measure the impact of AI tools on the sales pipeline.

Design and manage enterprise-wide learning experiences and strategies to strengthen core skills, inclusion, and leadership development. Collaborate with functional owners and the digital learning team to integrate scalable training solutions and improve the onboarding process.

The specialist will provide 2nd line software support for global customers facing complex issues in production environments, handling requests like data verification, scheduled run problems, integration troubleshooting, and performance issues. Responsibilities also include maintaining the SaaS service, setting up/upgrading environments, and creating knowledge base articles for the 1st level of support.

The primary responsibility is to meet and exceed individual quarterly and annual quotas by driving new logo acquisition within a designated territory. This involves building and maintaining a healthy pipeline, managing all aspects of the sales cycle, and negotiating contracts with C-levels.

The Account Executive will meet and exceed sales quotas while managing the sales cycle from prospecting to contract closing. They will also maintain a Salesforce.com pipeline and collaborate with internal teams to ensure customer satisfaction.