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Productsup

Remote Job Openings at Productsup (5)

Technical Support Specialist East Coast

United States $38000 - $60000 per year 2-5 yrs exp Support

The specialist will serve as the frontline technical expert for US East Coast hours, managing tickets and investigating complex data setup issues. They will collaborate with engineering and customer success teams while building scalable internal documentation.

Technical Support Specialist - NAM

United States 2-5 yrs exp Support

The Technical Support Specialist will act as the frontline expert for US East Coast coverage, managing tickets and investigating complex data setup issues. They will collaborate with cross-functional teams including Engineering and Customer Success to resolve escalations and build scalable internal documentation.