The COBRA Account Manager handles end-to-end management of client accounts, including implementation, onboarding, and ongoing service delivery. They serve as the primary point of contact to ensure compliant administration of COBRA programs and drive operational excellence.
Plansource
9 Remote Job Openings at Plansource
Manage the implementation and ongoing service delivery of consumer-directed health programs including FSA, HSA, and HRA accounts. Serve as the primary escalation and governance contact to ensure operational excellence and regulatory compliance.
The role is responsible for executing payment processing, NACHA file creation, and treasury functions to ensure accurate fund transmission to carriers. It involves reconciling client payments, resolving financial discrepancies, and collaborating with internal teams to maintain billing integrity.
The Customer Account Analyst provides technical support and operational execution for client accounts to ensure timely resolution of inquiries. They partner with Customer Account Managers to manage deliverables, perform routine audits, and utilize AI tools to improve support workflows.
Lead customer relationships within the benefits administration industry to drive satisfaction, retention, and growth. Manage a portfolio of customers through onboarding, strategic business planning, and the execution of Open Enrollment activities.
The Customer Account Analyst provides technical support and operational execution for client accounts to ensure timely resolution of inquiries. They partner with Customer Account Managers to manage deliverables, perform routine audits, and utilize AI tools to improve support workflows.
Design, build, and operate scalable AWS infrastructure using Infrastructure as Code and automated CI/CD pipelines. Leverage AI-enabled tooling to improve system reliability, log analysis, and operational efficiency.
The Customer Success Manager leads customer relationships within the benefits administration industry to drive satisfaction, retention, and growth. They serve as the primary point of contact for a portfolio of clients, managing onboarding, open enrollment activities, and strategic business plans.
Lead and mature the enterprise-wide vulnerability management program across infrastructure, cloud, and application ecosystems. This includes identifying, prioritizing, and remediating risks while integrating security into CI/CD pipelines and design governance.
