The Transcription Project Manager coordinates and manages the end-to-end transcription workflow, including assigning files and tracking deadlines. They also serve as a primary point of contact for clients and resources to ensure high-quality, timely deliverables.
The specialist will manage accounts receivable by contacting customers regarding overdue balances and conducting account reconciliations. They are also responsible for resolving billing discrepancies, processing payments, and preparing progress reports on collection activities.
Responsible for the final stages of transcript creation, including quality-checking, editing, and certifying final files. Coordinates deliverables with production and client services while maintaining transcription calendars and job notes.
