Lead a team of consultants to deliver high-quality open source database solutions while ensuring profitability and customer satisfaction. Oversee the delivery process from SOW accuracy to project execution and manage team utilization and KPIs.
Percona
8 Remote Job Openings at Percona
Create high-quality technical content and represent Percona through public speaking and community engagement. Act as a bridge between the user community and the internal Product and Engineering teams to improve software usability.
The role involves drafting and refining contracts using tools like Salesforce and Ironclad while ensuring quotes accurately reflect customer entitlements. The specialist will collaborate with internal teams to manage complex deals and support RFP responses and compliance requests.
Own and grow Percona's MariaDB business by driving innovation and scaling adoption of open-source software. Lead a cross-functional team to deliver customer success through support, managed services, and professional services.
Lead and mentor a global team of Technical Support Engineers to ensure operational excellence and high-quality service delivery. Oversee ticket quality, manage escalations, and track KPIs to maintain customer satisfaction across open source database technologies.
The Business Development Representative is responsible for generating qualified leads through outbound prospecting and inbound activity across defined regions. They will nurture leads, manage the sales pipeline, and document all activities within the CRM system to ensure a smooth transition to the sales team.
You will lead product marketing for the PostgreSQL portfolio and PMM, focusing on messaging, positioning, and competitive analysis. You will also drive sales enablement, customer evidence, and community engagement to support Percona's open source database solutions.
The engineer will design, code, implement, and document improvements to high standards while developing robust, responsive web applications using React and modern JavaScript/TypeScript ecosystems. Responsibilities also include building and maintaining backend services that integrate with database systems and operational tooling.
