Lead and develop a global team of Technical Account Managers to ensure operational excellence and high-quality service delivery for enterprise customers. Foster cross-functional collaboration with Sales, Support, and Engineering to drive customer retention, satisfaction, and growth.
Manage product marketing for document databases, MySQL, and MariaDB by creating technical messaging and positioning. Partner with services and sales teams to develop enablement materials and drive go-to-market strategies.
You will lead the global channels and alliances strategy to transition the company from a direct-led model to a partner-amplified go-to-market approach. This involves managing hyperscaler relationships, building VAR partnerships in international regions, and driving partner-sourced revenue growth.
Design and develop scalable backend services and APIs in Go to support the PMM observability platform. Collaborate on building features for database management, monitoring, and troubleshooting while contributing to open-source projects.
Create and maintain high-quality technical documentation including guides, manuals, and man pages using a docs-as-code methodology. Collaborate with engineering, product, and QA teams to ensure documentation is accurate and effectively supports user adoption.
The Practice Lead will provide architectural guidance and strategic advice for AWS-based database environments while championing customer outcomes. They are responsible for driving business growth, influencing product strategy, and mentoring a team to expand the AWS practice.
Lead and execute go-to-market strategies for the Cloud Native product line, including positioning, messaging, and launch execution. Collaborate with cross-functional teams to create marketing assets and drive service adoption through community and customer engagement.
You will own the growth strategy for the Cloud Native product line by designing and executing structured experiments across various marketing channels. This includes managing partnered webinars, paid search campaigns, and community outreach to drive qualified leads and pipeline growth.
Coordinate go-to-market launch logistics, including timelines, asset tracking, and cross-team follow-ups for Kubernetes-native products. Support community engagement, event logistics, and campaign performance reporting to ensure effective product marketing execution.
The Executive Assistant is responsible for managing the CEO's calendar and providing administrative support to the Executive Leadership Team. Key tasks include coordinating board meetings, managing travel arrangements, and facilitating follow-through on meeting action items.
You will provide expert technical assistance to customer DBA teams by investigating complex database issues and performing detailed analysis. Additionally, you will contribute to the open-source community by authoring blog posts, creating knowledge base articles, and hosting webinars.
Develop and maintain open-source operational tooling for MongoDB, specifically focusing on data replication and backup solutions. Collaborate with the team to ensure fault tolerance, performance, and scalability in large production environments.
Provide expert technical assistance to customers' DBA teams by investigating complex database issues and performing detailed analysis. Create community content including blog posts, knowledge base articles, and webinars to support the open-source ecosystem.
Own the product strategy and roadmap for the Percona Monitoring and Management open source observability platform. Collaborate with engineering, customers, and the community to translate technical challenges into product requirements and success metrics.
Provide high-level technical support for MongoDB customers to resolve complex deployment and business issues. Contribute to the MongoDB support organization through content creation, blogging, and influencing product strategy.
