The Activation Consultant leads the end-to-end onboarding process for new customers, ensuring successful platform configuration and product adoption. They act as a project manager to coordinate activities across internal teams and customer stakeholders while delivering training to administrators and end users.
Identify, engage, and qualify prospective customers through marketing leads and direct outreach, using phone, email, and social selling to build a sales pipeline and meet booked-meeting and sales-accepted-lead quotas. Track sales development metrics, maintain accurate CRM records, analyze outreach performance, and collaborate with marketing and Account Executives to nurture prospects and support the transition to closing.
The Customer Support Specialist provides tier one technical support for software platforms via email, chat, phone, and web. They are responsible for troubleshooting issues, maintaining documentation, and collaborating with internal teams to ensure customer success.
The Account Executive is responsible for managing the full sales cycle from initial contact to closing, targeting C-Suite and Board level executives. They will maintain a sales pipeline, conduct product demonstrations, and collaborate with internal teams to ensure customer success.
Lead the design and implementation of complex AI-powered software systems, including semantic search and RAG-based architectures. Provide technical leadership and mentorship to the engineering team while driving innovation in AI development practices.
The Senior Manager of Marketing Operations leads the systems, processes, and team responsible for planning and executing marketing campaigns and programs. They oversee marketing technology, budget management, and cross-functional workflows to ensure reliable execution and operational efficiency.
