Build and lead the SMB and partner-program inside sales operation, owning new revenue growth and personally managing prospecting, discovery, demonstrations, negotiations, and closing. Develop repeatable sales processes, recruit and coach the team, maintain CRM and forecast accuracy, and partner with Customer Success to support onboarding and reduce early churn.
The role involves generating leads, managing sales pipelines, and closing deals to drive revenue growth. Responsibilities include making outbound calls, identifying customer needs, and maintaining a database of potential clients.
Lead product strategy and execution for the NexGen Virtual Workplace, focusing on market positioning and user experience design. Manage the development lifecycle using Agile and Waterfall methodologies to drive product success and customer engagement.
Lead the development and execution of go-to-market strategies to drive revenue growth for BPO and contact center solutions. Manage full-cycle enterprise sales pursuits and cultivate strategic relationships with executive-level contacts at major BPO firms.
