The IT Operations Manager will oversee day-to-day IT operations, including end-user support, device management, and system provisioning for a global, remote-first workforce. They will also manage vendor relationships, enforce IT security policies, and collaborate with cross-functional teams to automate processes and ensure compliance.
The Principal Account Manager is responsible for managing renewals, expansion, and commercial strategy for existing Strategic and Enterprise accounts. This role involves navigating complex organizational structures to secure buy-in, negotiating contracts, and translating AI capabilities into business value for executive stakeholders.
You will own the product strategy and roadmap for the Agents platform, driving measurable business outcomes through hands-on experimentation and cross-functional leadership. The role involves working directly with AI labs, designing evaluations, and ensuring successful adoption of agentic capabilities by enterprise customers.
The Product Support Engineer will act as a subject matter expert, managing technical support tickets and troubleshooting complex issues across Netomi's AI platform. They will also collaborate with cross-functional teams to improve internal processes, document knowledge base articles, and assist in client environment setups.
The DevOps Engineer will design, deploy, and manage Kubernetes clusters while maintaining CI/CD pipelines to ensure efficient system delivery. They will also implement service mesh solutions and write automation scripts to optimize infrastructure performance and reliability.
Architect and implement scalable data pipelines while developing ETL/ELT processes to ingest data from various sources. Collaborate with cross-functional teams to perform exploratory data analysis and design data models that support high-quality analytics.
The role involves owning key UI modules and front-end build systems while ensuring the technical feasibility of UI/UX designs. You will collaborate with backend, data science, and DevOps teams to implement APIs and optimize applications for performance and scalability.
Architect and implement scalable data pipelines while developing ETL/ELT processes to ingest data from various sources. Collaborate with cross-functional teams to perform exploratory data analysis and design data models that support high-quality analytics.
The Strategic Customer Success Manager will own a portfolio of enterprise accounts, managing the entire customer lifecycle from value realization to renewal and expansion. They will lead executive relationships, develop account roadmaps, and coordinate cross-functional teams to ensure business outcomes and mitigate churn risk.
Design and build production-grade AI agentic systems that optimize customer experiences through reasoning, tool use, and retrieval workflows. You will also develop LLM evaluation systems and maintain scalable Python services within AWS cloud environments.
The role involves testing AI-based conversational products and monitoring quality assurance processes to ensure standards are met. You will also identify model accuracy enhancements and provide detailed feedback to help teams improve AI performance.
Design and implement high-quality prompts for LLM-based agents while building scalable workflows using no-code platforms. Integrate internal and external APIs while ensuring system reliability through rigorous testing and debugging.
The Principal Customer Architect will design end-to-end agentic AI architectures and set governance standards for high-stakes enterprise deployments. They will act as a trusted technical advisor to senior stakeholders while mentoring staff and driving technical success across the customer portfolio.
The Senior Customer Architect will own the technical architecture and success strategy for complex enterprise accounts, ensuring seamless integration and adoption of AI agent platforms. They will act as a trusted technical advisor to senior stakeholders while mentoring internal teams and establishing prescriptive deployment playbooks.
The HRBP will partner with US business leaders to translate organizational priorities into effective people strategies and provide guidance on workforce planning and team effectiveness. They will also manage employee relations, performance management, and organizational culture initiatives to support a high-growth environment.
You will design and build production-grade agentic AI systems and architect complex workflows involving reasoning, tool use, and retrieval. Additionally, you will develop evaluation systems for LLMs and partner with cross-functional teams to translate AI capabilities into reliable platform features.
Design, prototype, and deliver AI-powered agentic solutions to solve complex business problems for internal and client-facing use cases. Collaborate with cross-functional teams to translate requirements into scalable designs and evaluate model performance and business impact.
Lead the global HR function by defining people strategies, scaling organizational design, and managing talent acquisition. Oversee culture, performance management, and total rewards to support a high-growth AI enterprise.
The role involves designing and deploying large-scale Agentic AI solutions by translating complex business processes into AI-driven workflows. You will act as the strategic owner, managing integration blueprints and guiding enterprise customers through their autonomous AI transformation.
The role involves owning key UI modules and translating designs into high-quality, reusable code. You will collaborate with Backend, Data Science, and DevOps engineers to implement APIs and optimize application performance.
Drive revenue through partner ecosystems and cloud marketplaces by designing and executing comprehensive channel enablement strategies. The role focuses on accelerating deals, managing marketplace transactions, and unlocking committed cloud spend across AWS, Azure, and GCP.
The role focuses on building and scaling the partner enablement function by designing training and certification programs. It involves driving partner activation and alignment to ensure Netomi is the preferred solution within the partner ecosystem.
Drive revenue by leading technical sales cycles, designing scalable enterprise architectures, and managing POCs for partners and customers. Enable system integrators and technology partners through training, workshops, and the creation of repeatable technical assets.
