Provide high-level administrative support to the Executive Leadership Team by managing complex calendars and coordinating global logistics. Act as a key point of coordination across various departments to ensure operational efficiency and executive effectiveness.
Netomi
27 Remote Job Openings at Netomi
The role involves owning enterprise client onboarding for agentic AI implementations and designing optimized prompts and conversation flows. You will analyze conversation data to drive improvements in AI performance, containment, and resolution quality.
Lead the analysis of multi-turn AI conversations to identify failure patterns and improve customer outcomes for enterprise clients. Translate conversational data into actionable insights to optimize AI behavior and reduce customer friction.
The role focuses on building and scaling the partner enablement function by designing training and certification programs. It involves driving partner activation and alignment to ensure Netomi is the preferred solution within the partner ecosystem.
Drive revenue by leading technical sales cycles, designing scalable enterprise architectures, and managing POCs for partners and customers. Enable system integrators and technology partners through training, workshops, and the creation of repeatable technical assets.
Lead the operating foundation of the go-to-market engine by optimizing forecasting, pipeline visibility, and territory design. Partner across Sales, Marketing, and Finance to build scalable processes and data discipline for high-growth AI revenue streams.
Drive revenue through partner ecosystems and cloud marketplaces by designing and executing comprehensive channel enablement strategies. The role focuses on accelerating deals, managing marketplace transactions, and unlocking committed cloud spend across AWS, Azure, and GCP.
Manage the end-to-end employee lifecycle, including onboarding, offboarding, and HRIS data management. Support payroll, benefits administration, and recruiting coordination while ensuring compliance with labor laws.
Lead corporate legal strategy, governance, and legal operations, focusing on strategic transactions and scaling legal infrastructure. Manage commercial contracts, equity structures, executive compensation, and international entity compliance.
Lead the global HR function by defining people strategies, scaling organizational design, and managing talent acquisition. Oversee culture, performance management, and total rewards to support a high-growth AI enterprise.
Lead the analysis of multi-turn AI conversations to identify failure patterns and improve customer outcomes for enterprise clients. Translate conversational data into actionable insights to optimize AI behavior and reduce customer friction.
Architect and implement scalable backend services and data pipelines using Java, Spring Boot, and modern data platforms. Collaborate with cross-functional teams to design data models and perform exploratory data analysis to drive product improvements.
The SDET will be responsible for testing AI-based conversational products and monitoring quality assurance processes to ensure standards are met. They will also evaluate model accuracy and provide detailed feedback to help the team improve AI performance.
The role involves building and maintaining full-stack features using Node.js and React/Vue while integrating REST APIs. You will also collaborate with cross-functional teams to debug issues, ensure code quality, and contribute to cloud deployment workflows.
The role involves designing and executing scalable SOA backend platforms using Java and REST-based frameworks. You will also manage defects, handle non-functional requirements like performance and security, and perform DevOps tasks on AWS.
The Senior Program Manager will partner with the CTO and cross-functional teams to drive execution across strategic technical initiatives. They are responsible for managing complex programs, ensuring technical alignment, and improving operational cadences for planning and delivery.
The Finance Operations Lead will manage the end-to-end customer billing lifecycle, including contract setup, invoicing, and collections. They are also responsible for optimizing finance operating processes, vendor management, and implementing automation to improve accuracy and efficiency.
The role involves leading the accounting function, managing monthly financial closes, and transitioning the company to disciplined accrual-based accounting. You will also design accounting policies, improve internal controls, and oversee financial workflows including AR, AP, and revenue recognition.
Architect and implement scalable integrations between agentic AI platforms and enterprise systems like Zendesk and Salesforce. Design end-to-end workflows for customer support automation while ensuring data consistency, security, and performance across systems.
The Incident Manager is responsible for overseeing the entire lifecycle of incidents, from initial identification and logging to resolution and post-incident analysis. They act as the central point of contact for stakeholders, coordinating technical teams to restore services while minimizing business impact.
The Incident Engineer will own the end-to-end incident lifecycle, including detection, triage, resolution, and postmortems. They will act as the central command during major incidents and collaborate with cross-functional teams to maintain system health and enforce SLAs.
The Solution Engineer will design and implement agentic workflows by integrating generative AI with enterprise tools and APIs. They will also partner with Account Executives to scope customer challenges and deliver technical demonstrations that showcase the platform's ROI.
The role involves testing AI-based conversational products and monitoring/improving the quality assurance process to ensure agreed-upon standards are followed. Responsibilities also include maintaining high data quality awareness and preparing detailed feedback to help improve AI models.
The role involves becoming a Subject Matter Expert on Netomi's offerings, resolving tickets via Zendesk, leading incident management, and assisting with production setups in client environments. Responsibilities also include improving internal processes and owning SLA reporting.
This role is responsible for driving long-term success and expansion within the company's most complex Strategic and Enterprise accounts by navigating large organizations and securing executive buy-in. Key duties include developing multi-year roadmaps, owning commercial health, leading complex implementation programs, and ensuring demonstrable ROI.
The Data Scientist will drive NLP and machine learning projects, developing methodologies and solutions to meet technical, analytical, and operational requirements. This involves applying knowledge in NLP, machine learning, computer programming, and computer analytics architecture while collaborating in a multi-disciplinary team.
The SDE II - Agentic Engineer will design and write high-quality prompts for LLM-based agents and build agentic tools using Netomiβs no-code platform. They will also integrate APIs and ensure the reliability of agent workflows.