Model N

Lead Medicaid operations by overseeing service delivery, ensuring regulatory compliance, and managing high-level client relationships. Drive operational excellence through process innovation, team development, and the implementation of AI and automation tools.

Establish and evolve the operational foundation for a technical, engineer-led support organization by designing structured workflows and reliable reporting. Partner across Product, Engineering, and Customer Success to translate support insights into actionable product improvements.

The Senior Manager will lead company-wide financial consolidation, long-range planning, and strategic M&A financial modeling. They will partner with executive leadership to ensure financial integrity and alignment between strategic initiatives and financial outcomes.

The Global Account Executive will manage a portfolio of enterprise accounts to drive strategic sales growth and cross-sell/upsell opportunities. They will serve as the primary customer contact, leading complex sales cycles and conducting quarterly business reviews to ensure solution adoption.

The Sr. Corporate Counsel will manage technology transactions, commercial contracts, and provide legal guidance across privacy, product development, and M&A activities. The role also involves leveraging AI and legal technology to drive operational efficiency and serving as a strategic advisor to executive leadership.

The business analyst leads customer-facing requirements gathering sessions and translates business needs into functional system designs. They also assist with application configuration, testing activities, and user training to ensure successful software implementation.

The Customer Success Manager acts as the primary owner of the post-implementation customer relationship, focusing on ensuring customers achieve measurable value from managed services offerings through strategic partnership and operational execution. This role involves leading customer touchpoints, monitoring service performance against SLAs, driving adoption, and advocating for customer needs internally.

This executive role is responsible for leading global Cloud Operations teams to ensure the operational delivery, reliability, and performance of Model N's global SaaS platforms, translating platform strategy into stable and scalable production cloud operations. Key duties include owning operational outcomes like availability and incident response, driving continuous improvement through automation, and managing operational budgets and compliance.