Mercuryo

VIP Relationship Manager

Mercuryo · Full Time · 9 days ago

Mercuryo

🌎 Spain ⭐ 2-5 yrs exp 💼 Others

Serve as the primary point of contact for VIP and OTC clients, providing personalized white-glove support and resolving complex issues. Develop and refine operational playbooks, SOPs, and workflows to scale the VIP program and improve service quality.

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Pay-Out Product Manager

Mercuryo · Full Time · 20 days ago

Mercuryo

🌎 Cyprus ⭐ 2-5 yrs exp 💼 Product

Own and develop the Pay-Out product direction, managing the product backlog and driving the full development cycle. Act as the link between market research, engineering, and sales to build value chains and manage unit economics.

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KYB Specialist

Mercuryo · Full Time · a month ago

Mercuryo

🌎 Croatia ⭐ 2-5 yrs exp 💼 Others

The KYB Specialist will conduct end-to-end merchant onboarding reviews, including UBO identification and corporate structure analysis, to ensure regulatory integrity. They will also process complex risk profiles and collaborate with internal teams to maintain compliance with global AML frameworks.

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Head of Customer Support

Mercuryo · Full Time · a month ago

Mercuryo

🌎 United Kingdom ⭐ 10+ yrs exp 💼 Support

You will define and execute the global customer support strategy while managing 24/7 operations across B2C and B2B segments. You are responsible for building high-performing teams, driving operational efficiency through AI, and managing the financial performance of the support function.

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EDD Specialist

Mercuryo · Full Time · a month ago

Mercuryo

🌎 Croatia ⭐ 2-5 yrs exp 💼 Others

You will perform in-depth Enhanced Due Diligence (EDD) on high-risk clients and investigate potential red flags using blockchain analytics tools. Additionally, you will collaborate with internal teams to refine AML/CTF frameworks and ensure compliance with global regulatory requirements.

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Project Manager / Dev Unit Lead

Mercuryo · Full Time · 2 months ago

Mercuryo

🌎 Worldwide ⭐ 2-5 yrs exp 💼 Product

You will lead a cross-functional development unit to manage the full lifecycle of high-impact fintech and crypto initiatives. This includes managing backlogs, ensuring on-time delivery, and maintaining clear communication with internal and external stakeholders.

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B2C Marketing Manager

Mercuryo · Full Time · 2 months ago

Mercuryo

🌎 Spain ⭐ 5-10 yrs exp 💼 Marketing

Design and execute end-to-end B2C marketing strategies, including GTM plans for new features and product lines. Manage lifecycle marketing, user segmentation, and performance analysis to drive product adoption and revenue.

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Business analyst (Loyalty/Retention)

Mercuryo · Full Time · 2 months ago

Mercuryo

🌎 Spain ⭐ 2-5 yrs exp 💼 Software Development

The Business Analyst will translate high-level product ideas into detailed specifications, including UX flows, functional requirements, and economic logic. They will also own feature-level metrics, validate data quality, and collaborate with cross-functional teams to drive retention and profitability.

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Customer Success Manager

Mercuryo · Full Time · 3 months ago

Mercuryo

🌎 Malaysia ⭐ 5-10 yrs exp 💼 Sales

This senior role involves managing a portfolio of high-value enterprise merchants across Asia, acting as the primary strategic contact to ensure satisfaction, retention, and growth through operational excellence and performance optimization. Responsibilities include leading business reviews, collaborating cross-functionally with Product and Tech teams, and identifying upsell opportunities.

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Business Analyst (Spend product)

Mercuryo · Full Time · 7 months ago

Mercuryo

🌎 Cyprus ⭐ 5-10 yrs exp 💼 Software Development

The business analyst will drive seamless business integrations with payment providers, KYC platforms, and crypto-liquidity pools. They will create and optimize business processes to align with business objectives and deliver value to customers and users.

business-analyst insurance english risk-management b2b web3 training fintech interviewing documentation solana partnerships

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