The Product Manager will own the Pay-Out product direction, managing the backlog, development cycle, and go-to-market strategies. They will also handle unit economics, P&L tracking, and collaborate with sales to translate market feedback into product requirements.
Mercuryo
12 Remote Job Openings at Mercuryo
Manage the day-to-day health of unit economics, including turnover, costs, and margins, across Web3 and payment products. Automate routine profitability controls and act as the central synchronization point for cost-side data quality.
Manage a portfolio of strategic card acquiring merchants to drive growth, performance, and operational excellence. Collaborate with internal teams to optimize transaction success rates and lead Quarterly Business Reviews with VIP partners.
Design and execute end-to-end marketing strategies and GTM plans for crypto and AI-driven financial services. Lead lifecycle marketing, user segmentation, and performance analysis to drive product adoption and revenue.
Lead and grow the US business unit by owning the strategic roadmap and managing the product backlog. Coordinate cross-functional teams and maintain critical relationships with US regulatory bodies and financial institutions.
Serve as the primary point of contact for VIP and OTC clients, providing personalized white-glove support and resolving complex issues. Develop and refine operational playbooks, SOPs, and workflows to scale the VIP program and improve service quality.
You will define and execute the global customer support strategy while managing 24/7 operations across B2C and B2B segments. You are responsible for building high-performing teams, driving operational efficiency through AI, and managing the financial performance of the support function.
You will perform in-depth Enhanced Due Diligence (EDD) on high-risk clients and investigate potential red flags using blockchain analytics tools. Additionally, you will collaborate with internal teams to refine AML/CTF frameworks and ensure compliance with global regulatory requirements.
You will lead a cross-functional development unit to manage the full lifecycle of high-impact fintech and crypto initiatives. This includes managing backlogs, ensuring on-time delivery, and maintaining clear communication with internal and external stakeholders.
The Business Analyst will translate high-level product ideas into detailed specifications, including UX flows, functional requirements, and economic logic. They will also own feature-level metrics, validate data quality, and collaborate with cross-functional teams to drive retention and profitability.
This senior role involves managing a portfolio of high-value enterprise merchants across Asia, acting as the primary strategic contact to ensure satisfaction, retention, and growth through operational excellence and performance optimization. Responsibilities include leading business reviews, collaborating cross-functionally with Product and Tech teams, and identifying upsell opportunities.
The business analyst will drive seamless business integrations with payment providers, KYC platforms, and crypto-liquidity pools. They will create and optimize business processes to align with business objectives and deliver value to customers and users.