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Medallia

Remote Job Openings at Medallia (14)

Client Services, Senior Consultant

Australia, Singapore 2-5 yrs exp Support

The Senior Consultant will design and deploy Experience Management solutions by collecting technical requirements and configuring the Medallia platform. They will also support quality assurance, user acceptance testing, and provide technical expertise during client engagements.

Solutions Engineer

United States 2-5 yrs exp Software Development

The Solutions Engineer partners with sales teams to identify business opportunities and design value-based customer experience solutions. They are responsible for conducting product demonstrations, managing proposals, and building trusted advisor relationships with clients.

Professional Services Sales Manager

United States 5-10 yrs exp Sales

The role involves partnering with the sales team to drive new business through discovery sessions, solution design, and the creation of statements of work. You will also manage the transition from sales to implementation while identifying expansion opportunities within existing accounts.

Senior CX Advisor

United States 5-10 yrs exp Support

Advise client executives on CX strategy, organizational design, and program governance to drive business outcomes. Lead strategic engagements and guide clients through program modernization, including omnichannel signal capture and AI-augmented insights.

Emerging Enterprise Account Executive

United States 2-5 yrs exp Sales

The Account Executive will target new business opportunities within an assigned territory by researching accounts and developing prospecting campaigns. They are responsible for leading the entire sales cycle, from initial discovery and opportunity creation to closing high-value deals.

Strategic Account Executive (UK&I)

United Kingdom 5-10 yrs exp Sales

The Strategic Account Executive will lead the full sales cycle, from prospecting and discovery to closing high-value deals within enterprise organizations. They will also collaborate with the sales ecosystem and cross-functional teams to expand accounts and deliver tailored customer and employee experience solutions.