Own a portfolio of clients end-to-end, ensuring they achieve value from Meadow and succeed term-to-term. Drive product adoption, renewals, and account expansion to increase net revenue retention, using data and product expertise while sharing client feedback with the Product Team.
You will handle warm inbound leads and guide families through cremation options with clarity and compassion. You will also manage follow-up conversations across multiple channels to ensure a seamless customer experience.
You will handle warm inbound sales leads, guiding families through cremation options with empathy and clarity. Additionally, you will manage follow-up communications across multiple channels and contribute to sales support workflows to ensure a seamless customer experience.
You will handle warm inbound leads and guide families through the sales process with empathy and clarity. You are also responsible for managing follow-up conversations and supporting sales workflows to ensure a seamless customer experience.
Manage a high-volume caseload of approximately 100 concurrent cases, acting as the primary point of contact for families throughout the service lifecycle. Coordinate with internal teams and vendors to handle transportation, documentation, cremation scheduling, and the return of ashes.
The Family Coordinator manages a high-volume caseload of approximately 100 concurrent cases, guiding families through the end-of-life service lifecycle. They act as the primary point of contact, coordinating transportation, documentation, and cremation scheduling while maintaining meticulous records.
Manage a high-volume caseload of approximately 100 concurrent cases, guiding families through the full service lifecycle from contract to final resolution. Act as the primary point of contact, coordinating with internal teams and vendors to ensure seamless documentation, scheduling, and service delivery.
Manage a high-volume caseload of approximately 100 clients, guiding them through the end-of-life service lifecycle from contract to final resolution. Coordinate with internal teams and vendors to ensure seamless execution of transportation, documentation, and cremation scheduling.
Manage a high-volume caseload of approximately 100 concurrent clients, overseeing the full service lifecycle from contract signature to final resolution. Act as the primary point of contact for families, coordinating logistics such as transportation, documentation, and cremation scheduling while maintaining meticulous records.
Manage a high-volume caseload of approximately 100 concurrent clients, overseeing the full service lifecycle from contract signature to the return of ashes. Act as the primary point of contact for families, coordinating logistics and documentation while maintaining meticulous records across multiple software platforms.
You will manage inbound sales calls with families to explain options and help them make confident decisions. You will also be responsible for following up via phone, text, and email while maintaining your sales pipeline.
You will own the end-to-end marketing funnel for the At-Need business line, including positioning, packaging, and demand generation. You will also lead the launch of Meadow in new markets and refine the customer journey to ensure clarity and trust.
You will own the full marketing funnel for the Preplanning business, including positioning, packaging, and the lifecycle engine to drive customer commitment. You will also collaborate with Product and Sales teams to build digital conversion experiences and scale an events strategy.
The Growth Lead will own and scale paid acquisition channels including Google and Meta to drive inquiries and consultations. They will also manage landing page optimization and conversion testing to improve funnel performance across multiple markets.
Lead the end-to-end development of product features for the Meadow Pay platform, from design through deployment. Architect scalable backend services and APIs while collaborating cross-functionally to deliver high-quality student financial experiences.
Own the end-to-end product design process from problem definition to launch and iteration. Use AI tools to prototype flows and Figma to polish validated concepts for production readiness.
