The Customer Success Manager is responsible for maintaining high client satisfaction, retention, and low churn rates for higher education clients. This involves managing the commercial side of relationships, guiding clients through complex products, and ensuring successful term-to-term outcomes.
Meadow
14 Remote Job Openings at Meadow
The role focuses on building and executing marketing programs via content, social media, and events to attract colleges and universities. Key goals include managing the end-to-end event calendar and producing content that drives brand perception and sales pipeline.
Manage warm inbound leads from first contact to close using a consultative playbook to guide families through cremation options. Maintain a disciplined follow-up rhythm across phone, text, and email to meet revenue targets and quality scores.
Manage warm inbound leads end-to-end, guiding families through cremation options with compassion and clarity. Maintain a disciplined follow-up rhythm across phone, text, and email to meet revenue targets and quality scores.
Manage warm inbound leads from first contact to close using a consultative approach to guide families through cremation options. Maintain a disciplined follow-up rhythm via phone, text, and email to meet revenue targets and quality scores.
Lead the end-to-end development of product features for the Meadow Pay platform, from design through deployment. Architect scalable backend services and APIs while collaborating cross-functionally to deliver high-quality student financial experiences.
Own the end-to-end product design process from problem definition to launch and iteration. Use AI tools to prototype flows and Figma to polish validated concepts for production readiness.
The Design Engineer will own product work end-to-end, bridging the gap between product design and front-end engineering. They will use AI tools to prototype flows and collaborate with engineering to ship accessible, high-quality user interfaces.
Own the systems, sequences, and production workflows to scale marketing infrastructure across national markets. Manage HubSpot operations, coordinate agency partners, and implement AI-driven automation to accelerate production timelines.
Handle warm inbound calls to guide families through preplanning funeral arrangements using an empathy-first, consultative approach. Manage the sales pipeline through follow-ups via phone, text, and email while refining sales tactics based on results.
Manage a dedicated book of cremation cases from intake to final resolution, serving as the primary point of contact for families. Coordinate logistics including transportation, documentation, and scheduling while collaborating with internal teams and external vendors.
Manage a dedicated book of cremation cases from intake to final resolution, serving as the primary point of contact for families. Coordinate logistics including transportation, documentation, and scheduling while collaborating with internal teams and external vendors.
Manage a dedicated book of cremation cases from intake to final resolution, serving as the primary point of contact for families. Coordinate logistics including transportation, documentation, and scheduling while collaborating with internal teams and external vendors.
Manage warm inbound sales calls by guiding families through end-of-life care options using an empathy-first approach. Maintain a consistent follow-up process via phone, text, and email while managing your own sales pipeline.