Handle inbound and follow-up calls with families, understand their needs, explain options and trade-offs, and help them make informed decisions without pressure. Follow up by phone, text, and email, track sales metrics, and participate in call reviews, live feedback, and regular coaching.
You will manage the end-to-end implementation process for university clients, ensuring they go live efficiently and are set up for long-term success. This involves coordinating between the school's business office and internal engineering teams to resolve blockers and maintain project timelines.
You will lead the end-to-end development of product features and architect scalable backend services and APIs. Additionally, you will collaborate cross-functionally to deliver high-quality software while upholding strong standards for system design and code quality.
