Manage a high-volume caseload of approximately 100 clients, guiding them through the end-of-life service lifecycle from contract to final resolution. Coordinate with internal teams and vendors to ensure seamless execution of transportation, documentation, and cremation scheduling.
Manage a high-volume caseload of approximately 100 concurrent clients, overseeing the full service lifecycle from contract signature to final resolution. Act as the primary point of contact for families, coordinating logistics such as transportation, documentation, and cremation scheduling while maintaining meticulous records.
Manage a high-volume caseload of approximately 100 concurrent clients, overseeing the full service lifecycle from contract signature to the return of ashes. Act as the primary point of contact for families, coordinating logistics and documentation while maintaining meticulous records across multiple software platforms.
You will manage inbound sales calls with families to explain options and help them make confident decisions. You will also be responsible for following up via phone, text, and email while maintaining your sales pipeline.
Manage warm inbound sales calls by providing a consultative, empathy-first approach to help families make funeral arrangements. Maintain a consistent follow-up process via phone, text, and email while managing your own sales pipeline.
You will own the end-to-end marketing funnel for the At-Need business line, including positioning, packaging, and demand generation. You will also lead the launch of Meadow in new markets and refine the customer journey to ensure clarity and trust.
You will own the full marketing funnel for the Preplanning business, including positioning, packaging, and the lifecycle engine to drive customer commitment. You will also collaborate with Product and Sales teams to build digital conversion experiences and scale an events strategy.
The Growth Lead will own and scale paid acquisition channels including Google and Meta to drive inquiries and consultations. They will also manage landing page optimization and conversion testing to improve funnel performance across multiple markets.
Manage a dedicated book of cremation cases from intake to final resolution, serving as the primary point of contact for families. Coordinate critical milestones including transportation, documentation, and ashes return while collaborating with internal teams and external vendors.
Manage a dedicated book of cremation cases from intake to final resolution while serving as the primary point of contact for families. Coordinate key milestones including transportation, documentation, and scheduling while collaborating with internal teams and external vendors.
Manage a dedicated book of cremation cases from intake to final resolution, serving as the primary point of contact for families. Coordinate logistics including transportation, documentation, and scheduling while collaborating with internal teams and external vendors.
Handle warm inbound leads and guide families through cremation options with empathy and clarity. Manage lead follow-ups via phone, text, and email while meeting performance targets and conversion goals.
Handle warm inbound leads and guide families through cremation options with empathy and clarity. Manage lead follow-ups via phone, text, and email while meeting performance targets and conversion goals.
Handle warm inbound leads and guide families through cremation options with empathy and clarity. Manage lead follow-ups via phone, text, and email while meeting performance targets and conversion goals.
Lead the technical integration of Meadow Pay with client IT systems, managing network connectivity and data flows. Collaborate with clients and internal teams to oversee technical setups, automate data transfers, and document integration processes.
Lead the end-to-end development of product features for the Meadow Pay platform, from design through deployment. Architect scalable backend services and APIs while collaborating cross-functionally to deliver high-quality student financial experiences.
Own the end-to-end product design process from problem definition to launch and iteration. Use AI tools to prototype flows and Figma to polish validated concepts for production readiness.
