Maximize customer value by building deep relationships with healthcare leaders and guiding them through operational improvements using software and best practices. Collaborate with product and marketing teams to refine the product roadmap and produce customer success case studies.
LeanTaaS
10 Remote Job Openings at LeanTaaS
Investigate and resolve complex technical issues involving SQL queries, Python code, and healthcare data feeds. Collaborate cross-functionally with Engineering and Product teams to drive root cause analysis and document resolutions in Jira.
Senior Clinical Customer Success Manager, iQueue for Inpatient Flow
LeanTaaS
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Full Time
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22 days ago
LeanTaaS
Serve as the primary clinical advisor for a portfolio of health systems to optimize technology-enabled workflows and improve patient progression. Partner with internal teams to incorporate customer feedback into product improvements and drive organizational change management.
The role involves translating ambiguous customer needs into clear product direction and managing the roadmap and backlog for specific product areas. You will partner with engineering, design, and data teams to deliver high-quality software from discovery through launch and iteration.
Serve as the architectural and operational anchor for high-scale AWS Aurora/MySQL environments, focusing on performance tuning and system reliability. Manage multi-tenant database schemas and optimize heavy data pipelines to support healthcare operational records.
Product Implementation Manager, iQueue for Operating Rooms
LeanTaaS
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Full Time
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2 months ago
LeanTaaS
Lead the end-to-end implementation of the iQueue for Operating Rooms product, from discovery and solution design to configuration and rollout. Partner with clinical and executive stakeholders to optimize perioperative workflows and ensure product adoption.
The associate will conduct high-impact strategic analyses and translate insights into actionable recommendations to drive business growth. They will also partner with executive leadership to support board reporting, strategic planning, and key financial decisions.
You will lead customer implementations, design workflows, and manage relationships to ensure successful platform adoption and business goal achievement. Additionally, you will monitor usage data, conduct business reviews, and collaborate cross-functionally to drive product value and customer satisfaction.
This role involves overseeing a portfolio of customer implementations, ensuring delivery meets quality, timeline, and revenue commitments while leading and scaling a team of delivery professionals. The director will also serve as the senior escalation point and partner with Sales for strategic alignment on customer goals and delivery strategy.
Senior Clinical Workflow Implementation Manager, iQueue for Inpatient Flow
LeanTaaS
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Full Time
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4 months ago
LeanTaaS
The manager will lead customer implementations from discovery through go-live, focusing on operational workflow analysis, solution design, and change management planning. They will partner with clients to optimize workflows, design change strategies, and deliver training to maximize product adoption and efficiency.