Lead and manage end-to-end customer implementations, serving as the primary point of contact for surgical practices. Oversee technical configurations, workflow design, and data integration while ensuring customer readiness and driving product adoption.
Lead a portfolio of strategic customer implementations while building and scaling a high-performing Clinical Workflow Implementation team. Serve as a trusted advisor to hospital executives to drive operational outcomes and ensure successful adoption of software solutions.
Lead end-to-end customer implementations of healthcare software, including discovery, solution design, configuration, and validation. Partner with clinical and operational stakeholders to ensure successful product adoption and workflow optimization.
You will develop and maintain core cloud infrastructure while managing robust build pipelines and deployment tools. Additionally, you will execute disaster recovery plans, monitor system performance, and participate in on-call support rotations.
Maximize customer value by building deep relationships with healthcare leaders and guiding them through operational improvements using software and best practices. Collaborate with product and marketing teams to refine the product roadmap and produce customer success case studies.
Serve as the primary clinical advisor for a portfolio of health systems to optimize technology-enabled workflows and improve patient progression. Partner with internal teams to incorporate customer feedback into product improvements and drive organizational change management.
Lead the end-to-end implementation of the iQueue for Operating Rooms product, from discovery and solution design to configuration and rollout. Partner with clinical and executive stakeholders to optimize perioperative workflows and ensure product adoption.
