The Sr. Director of Sales Operations leads core sales functions to drive productivity, forecast accuracy, and operational rigor across the organization. They translate strategic priorities into scalable processes, analytics, and governance models to support Sales, Marketing, and Logistics teams.
The Premier Service Desk Specialist provides advanced technical support for strategic clients, managing complex issues and ensuring contractual service commitments are met. They coordinate cross-functional resolution activities and maintain detailed knowledge of customer-specific environments and workflows.
The Premier Service Desk Associate manages service requests, technical inquiries, and supply orders for strategic clients while ensuring adherence to contractual service commitments. They provide personalized support, document interactions, and coordinate with internal teams to resolve device and software issues.
The Service Desk Supervisor leads a team of professionals to ensure operational excellence and high-quality customer service delivery. They are responsible for managing daily operations, workforce scheduling, performance metrics, and employee development.
The Director of Business Development will identify and define production inkjet programs while implementing sales strategies for direct and dealer partner organizations. They will also manage customer applications, develop educational seminars, and provide technical expertise for product design and proof of concept.
The Director will assist in the identification, analysis, and definition of the production inkjet program while developing execution plans for direct and dealer partner organizations. They will also manage customer applications, create best practice case studies, and provide expertise in design and proof of concept processes.
