Design and execute end-to-end CRM and lifecycle programs to convert new signups into loyal, high-LTV users. This includes managing onboarding journeys, retention strategies, and leveraging AI to automate and personalize user engagement across multiple channels.
Joko
24 Remote Job Openings at Joko
Own end-to-end US marketing execution, including CRM content production, campaign localization, and merchandising. Act as the primary voice of the American consumer to align brand strategy with US shopping habits.
The intern will plan and execute multi-channel marketing campaigns across push, email, and in-app channels to drive user engagement. They will also optimize automated CRM journeys and leverage AI to streamline communication workflows.
Own the end-to-end B2C campaign calendar and lead the Content Factory to drive user engagement and app traffic. Develop and scale the Media Fees strategy to monetize merchant visibility and increase company revenue.
Lead and scale the end-to-end B2C growth engine focusing on acquisition, activation, retention, and reactivation across France and the US. Manage the growth budget, optimize LTV/CAC ratios, and integrate AI to automate operations and enhance segmentation.
Lead the design and development of robust software architectures for AI-powered shopping assistants and operational tools. Take full ownership of projects from initial blueprint to production deployment while mentoring other engineers.
Define and execute a product strategy to drive acquisition, activation, retention, revenue, and referral across the full AARRR funnel. Lead the onboarding for the new AI-powered shopping assistant and run high-cadence A/B tests to improve conversion and engagement.
Design and manage the B2B revenue infrastructure, focusing on building a scalable HubSpot CRM architecture and data models. Develop analytics and scoring systems to optimize the B2B funnel and provide strategic operational support to Sales and Account Management teams.
The Account Executive is responsible for the full sales cycle to sign Enterprise deals with top-tier retailers for Card-Linked marketing solutions. This includes analyzing payment data to provide strategic insights and building relationships with C-suite decision makers.
Lead a product team to define the vision and detailed roadmap for an assigned domain. Own the full feature lifecycle from discovery and specification to launch and post-launch monitoring.
The Data Analyst will perform advanced analytics and build predictive models to drive business decisions across various teams. They will also design dashboards and integrate data with AI tools to increase stakeholder autonomy.
Lead the Gift Cards business line end-to-end, managing a team to scale GMV from €100M to over €1bn. This includes owning the P&L, driving international expansion in the US and new markets, and coordinating with Product and Engineering teams.
Define and implement the user acquisition strategy across mobile and web platforms to grow the user base and maximize value. Manage paid advertising campaigns and optimize the channel mix to improve the LTV/CAC ratio.
The Product Operations Lead will build the function from scratch, owning metrics like track rates, catch rates, offer reliability, and merchant performance, and ensuring operational excellence across core monetization mechanics. This role involves building and leading a team, driving continuous improvement in processes and tooling, and acting as the operational voice in product decisions.
This role involves defining and executing a product strategy to drive growth across the entire AARRR funnel, focusing on acquisition, activation, retention, revenue, and referral. Key tasks include owning the user onboarding journey, running high-cadence A/B tests, driving the referral program, and contributing to monetization initiatives.
The AI Software Engineer will own the development and continuous improvement of Joko AI, the AI shopping agent, by designing its architecture, building robust evaluation frameworks, and expanding its capabilities through integrations like web search and vector search. They will also tackle large-scale catalog and data challenges, leverage rich user data for personalization, and iterate on the underlying runtime and infrastructure.
The Growth Software Engineer will drive user and business scaling through code, working closely with the Product team on high-impact levers like acquisition, retention, and engagement across international expansion, starting with the US. Responsibilities include designing and shipping growth experiments across the user journey, building A/B tests at scale, and collaborating with Marketing, Data, and Business stakeholders.
The Staff Platform Engineer will shape and lead platform efforts, building a reliable, high-leverage platform to help the team ship faster and safer, focusing on infrastructure reliability, observability, cost optimization, and developer experience. This role involves defining the platform roadmap, leading cross-team initiatives, and providing technical leadership, standards, and mentorship.
As a Product Manager in the Platform tribe, you will own end-to-end product responsibility for Joko’s internal platforms and technical foundations. You will define the product vision and roadmap, manage the lifecycle of internal products, and collaborate with senior engineers to ensure scalability and reliability.
As a Software Engineer, you will take complete ownership of your projects, from initial blueprint to deployment, ensuring excellence and innovation. You will tackle complex engineering challenges and collaborate with Product and Operations teams to align technical projects with company goals.
The Operations Manager will take full ownership of a key operational scope and lead initiatives that unlock new levels of performance. Responsibilities include redesigning processes, automating workflows, and driving transformation across the company.
As a Staff Mobile Engineer, you will own significant parts of the mobile application, focusing on technical design, delivery, and continuous improvement. You will also contribute to mobile architecture, performance optimization, and collaborate closely with backend teams.
The Talent Acquisition Manager will innovate and implement recruitment strategies to attract top-tier talent while managing the hiring process from start to finish. They will partner with hiring managers to understand staffing needs and co-create effective job descriptions.
As a Business Associate Intern, you will help launch and scale Joko in the US by managing commercial relationships and driving growth through data and market insights. You will also support the integration into the US affiliate ecosystem and adapt commercial playbooks to the US market.