The Senior Creative Strategist will own the end-to-end creative lifecycle, including concepting, producing, and iterating high-performing ads across various digital channels. They will also manage agency partners and leverage AI tools to scale creative output while maintaining brand quality.
You will own the strategy and execution for the company's AI platform, including prompt consolidation and the prioritization of chatbot features. You will also drive architectural decisions and manage key partnerships, such as the integration with OpenAI's ChatGPT store.
You will lead the end-to-end development of the AI platform and customer experiences, acting as a technical translator between engineering and the broader organization. Your role involves driving systematic improvements in automation rates and answer quality while partnering with teams like OpenAI to deploy next-generation models.
Lead the end-to-end development of the AI platform and customer-facing agentic experiences from roadmap to rollout. Partner with engineering teams to establish AI best practices, prompt strategies, and evaluation frameworks to drive automation and answer quality.
Lead the end-to-end development and strategy for the company's AI platform and customer-facing agentic AI products. Partner with engineering teams to design prompt strategies, establish platform standards, and drive improvements in automation and answer quality.
You will lead the end-to-end development of the company's AI platform and customer-facing experiences, from initial roadmap to final rollout. You will also serve as a technical translator between engineering and the broader organization to establish AI best practices and platform standards.
You will lead the end-to-end development of the AI platform and customer-facing experiences, from initial roadmap to rollout. You will also serve as a technical translator between engineering and the broader organization to establish AI best practices and platform standards.
You will lead the strategy and execution for customer-facing Agentic AI products, including prompt consolidation and chatbot prioritization. You will also drive architectural decisions and manage key technology partnerships to scale the company's AI platform.
You will be embedded in a core business unit to define key metrics, build reports, and run analyses to drive decision-making. You will also collaborate with cross-functional teams to translate data insights into actionable business outcomes.
The Senior Associate will champion data-driven decisions across critical business initiatives and lead the design and execution of A/B experiments. They will also partner with cross-functional teams to optimize user acquisition strategies and identify opportunities for operational automation.
The consultant will provide expert guidance on Florida property tax appeal processes to help shape the company's new product. Responsibilities include reviewing product flows, ensuring regulatory compliance with state laws, and pressure-testing filing mechanics against real-world county-level requirements.
The advisor will provide regulatory guidance on Florida property tax appeals and pressure-test product features against real-world Value Adjustment Board processes. They will ensure the platform's filing logic and evidence-gathering workflows are accurate and compliant with state and county-level requirements.
The successful candidate will provide expert advisory services to guide the development of a property tax appeal product by pressure-testing workflows against Florida regulatory standards. They will ensure filing accuracy and help optimize strategies for hearings before special magistrates.
The Associate will partner with cross-functional teams to drive data-backed business initiatives and optimize user acquisition strategies. They will also lead the design and analysis of A/B experiments and identify opportunities to automate manual operational processes.
You will be embedded in a core business unit to define metrics, build reports, and run analyses to inform decision-making. You will also drive outcomes by providing actionable recommendations to cross-functional partners in product, growth, and operations.
The associate will handle inbound customer inquiries regarding insurance policies, coverage, and service requests while identifying opportunities for discounts or improved coverage. They are also responsible for navigating the company's app to provide expert guidance and contributing feedback to improve the product.
The role involves managing inbound customer inquiries regarding insurance policies and providing expert guidance to help customers select the right coverage. You will also be responsible for processing service requests and providing feedback to improve the product experience.
You will be embedded in a core business unit to define key metrics, build reports, and run analyses to drive decision-making. You will own the analytical function end-to-end, from identifying business problems to delivering actionable recommendations to stakeholders.
You will be embedded in a core business unit to define metrics, build reports, and run analyses to drive key business outcomes. You will act as a strategic partner to product, growth, and operations teams to inform decision-making and solve complex business problems.
You will be embedded in a core business unit to define analytical problems, build reports, and drive data-informed decision-making. You will own the analytical function end-to-end, translating insights into actionable recommendations for product, growth, and operations teams.
You will be embedded within a core business unit to define metrics, run analyses, and design experiments to drive decision-making. You will own the analytical function end-to-end, translating complex data into actionable recommendations for product, growth, and operations teams.
You will be embedded in a core business unit to own the analytical function, defining key metrics and driving data-informed decisions. You will translate complex business problems into actionable insights and lead initiatives across product, growth, and operations.
The subject matter expert will provide advisory support to guide the development of a new property tax appeal product. They will review filing logic, ensure regulatory compliance with Florida statutes, and pressure-test workflows against real-world VAB processes.
You will manage inbound customer inquiries regarding insurance policies, coverage, and service requests while identifying opportunities to provide better value. Additionally, you will contribute to product improvement by providing feedback based on customer interactions.
The Editor-in-Chief will lead the content strategy and production pipeline, focusing on SEO and AEO to drive organic growth and customer conversion. They will manage AI-native workflows, ensure YMYL accuracy standards, and oversee editorial quality across all platforms.
You will lead the organic growth strategy by optimizing content for both traditional search engines and AI answer engines to drive customer acquisition. You will also design and manage an AI-powered content production pipeline while maintaining high editorial standards for accuracy and credibility.
The Customer Service Agent will respond to inbound calls from existing customers to process policy changes and service requests. They will also work to retain policyholders by providing solutions for customers at risk of cancellation.
Respond to inbound calls from existing customers to process service requests and policy updates. Actively work to retain policyholders by providing solutions for those at risk of cancellation.
The agent will handle inbound calls from existing customers to process policy changes, such as adding vehicles or drivers. They will also focus on customer retention by providing solutions to policyholders at risk of cancellation.
Deliver a consultative insurance sales experience by matching customers with ideal coverage from over 55 carrier partners. Act as a customer advocate by educating clients on policy details and providing feedback to the product team to improve service offerings.
Guide users through the insurance purchasing process by helping them compare policies and find the best fit for their budget. You will be responsible for solving customer concerns and finalizing insurance policies directly within the app.
The associate will handle inbound calls to assist customers with insurance policies, coverage gaps, and service requests. They will also provide feedback to improve the product and ensure customers receive optimal coverage solutions.
You will manage inbound customer inquiries to provide tailored insurance advice and guide users through policy selection. Your role involves simplifying complex insurance details and helping customers finalize their coverage directly through the app.
The representative will handle inbound insurance sales calls, educating customers on coverage options and finalizing policy packages. They will also act as a customer advocate by providing feedback to the product team to improve service offerings.
The Insurance Sales Agent will handle inbound calls to provide consultative insurance solutions and guide customers through policy selection across multiple carriers. They will also act as a customer advocate by identifying coverage gaps and providing feedback to the product team to improve service offerings.
The Product Manager will own the customer sign-up and purchase funnel, driving product walkthroughs, user feedback synthesis, and feature launches. They will collaborate with engineering and design to ship experiments and improvements that enhance the user experience.
You will own the customer sign-up and purchase funnel, conducting user research and product walkthroughs to identify friction points. Additionally, you will lead end-to-end delivery of product initiatives, including A/B testing and feature launches, while coordinating with engineering teams across time zones.
The Associate will drive data-driven decisions for critical business initiatives and lead the design and analysis of A/B experiments. They will partner with marketing, product, and business development teams to optimize user acquisition and operational efficiency.
Drive data-driven decisions for critical business initiatives by leveraging machine learning and complex data analysis. Lead the design and execution of A/B experiments to optimize user acquisition and operational efficiency.
The role involves owning the analytical function for a core business unit, defining critical business problems, and designing experiments to move key metrics. You will translate data insights into actionable recommendations for leadership across product, growth, and operations.
The role involves owning the analytical function for a specific business unit to define problems and surface data insights. You will drive business outcomes by providing recommendations to product, growth, and operations teams.
Lead the end-to-end development of the Agentic AI platform and customer experiences, focusing on automating sales and service requests. Partner with engineering and OpenAI to design prompt strategies, evaluation frameworks, and deploy next-generation voice models.
The role involves owning the analytical function for a specific business unit to define critical problems and surface data-driven insights. You will drive business outcomes by providing recommendations to product, growth, and operations teams to move key metrics.
As a Business Operations Associate, you will champion data-driven decisions across critical business initiatives and partner with various teams to integrate customer performance insights. You will lead the design and analysis of A/B experiments and identify opportunities for operational efficiency.
As a Senior Associate, Business Operations, you will champion data-driven decisions across critical business initiatives and partner with various teams to integrate customer performance insights into strategies. You will lead the design and analysis of A/B experiments and identify opportunities to optimize operational efficiency.
As a Senior Associate, Business Operations, you will champion data-driven decisions across critical business initiatives and partner with various teams to integrate customer performance insights into strategies. You will lead the design and analysis of A/B experiments to inform product and business strategies.
As a Senior Associate, Business Operations, you will champion data-driven decisions across critical business initiatives and partner with various teams to integrate customer performance insights into strategies. You will lead the design and analysis of A/B experiments to inform product and business strategies.
The Senior Manager, Contact Center Operations will drive execution across onshore sales and service teams, ensuring agents operate at peak performance. This role involves performance management, coaching, operational oversight, and workflow optimization to meet sales and service goals.
The Manager, Customer Operations will drive execution across onshore sales and service teams, ensuring agents operate at peak performance. This role involves performance management, coaching, operational oversight, and workflow optimization.
The Senior Manager, Customer Operations will drive execution across onshore sales and service teams, ensuring agents operate at peak performance. This role involves partnering with various teams to evaluate performance data, optimize workflows, and develop systems for consistent achievement of sales and service goals.
The Manager, Contact Center Operations will drive execution across onshore sales and service teams, ensuring agents operate at peak performance. This role involves performance management, coaching, operational oversight, and workflow optimization to meet sales and service goals.
The Manager, Contact Center Operations will drive execution across onshore sales and service teams, ensuring agents operate at peak performance. This role involves performance management, coaching, operational oversight, and workflow optimization to meet sales and service goals.
The Manager, Customer Operations will drive execution across onshore sales and service teams, ensuring agents operate at peak performance. This role involves performance management, coaching, operational oversight, and workflow optimization to meet sales and service goals.
The Head of Marketplace Automation & Growth will scale the core insurance business by owning the systems, strategy, and execution behind Jerry’s quoting engine and automation infrastructure. This role involves working cross-functionally to create a seamless user experience and drive critical outcomes for the insurance marketplace.
In this role, you will own the systems, strategy, and execution behind Jerry’s quoting engine, automation infrastructure, and carrier performance. You will work cross-functionally to create a seamless user experience and drive critical outcomes for our insurance marketplace.
The Director will own the systems, strategy, and execution behind Jerry’s quoting engine, automation infrastructure, and carrier performance. This role involves working cross-functionally to create a seamless user experience and drive critical outcomes for the insurance marketplace.
The Director will own the systems, strategy, and execution behind Jerry’s quoting engine, automation infrastructure, and carrier performance. This role involves working cross-functionally to create a seamless user experience and drive critical outcomes for the insurance marketplace.
