You will own a major geography and manage complex sales cycles from prospecting through to closing with enterprise organizations. You will build executive relationships with CFOs and FP&A leaders while collaborating with internal teams to drive business growth.
The Support Engineer will act as the primary point of contact for customers, triaging and resolving technical issues using AI-powered tools. Responsibilities include managing ticket queues, performing cloud administration, and contributing to knowledge base improvements.
You will lead the Account Management team to drive expansion and strategic growth within existing customer accounts. This involves managing performance metrics, establishing reporting processes, and fostering a high-performance culture through coaching and cross-departmental collaboration.
Act as the technical bridge between customers and the Jedox platform, focusing on Financial Consolidation, Group Reporting, and FP&A. Support the sales cycle by conducting demos, developing prototypes, and translating complex financial processes into strategic use cases.
