INNERGY

Director of Customer Enablement

INNERGY · Full Time · 2 days ago

INNERGY

🌎 United States ⭐ 10+ yrs exp 💼 Others

The Director of Customer Enablement will build and lead a strategy to ensure customers and internal teams have the resources and knowledge to maximize product value. This role involves managing the post-sale customer journey, developing learning programs, and fostering cross-functional alignment to drive product adoption.

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Marketing Specialist

INNERGY · Full Time · 4 days ago

INNERGY

🌎 United States ⭐ 2-5 yrs exp 💼 Marketing

The Marketing Specialist will manage product messaging, content creation, and web production while optimizing paid search and social campaigns. They will also support full-funnel demand generation programs to drive leads and pipeline growth.

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Technical Support Specialist

INNERGY · Full Time · 8 days ago

INNERGY

🌎 United States ⭐ 2-5 yrs exp 💼 Support

The Technical Support Specialist will resolve complex client issues related to design and manufacturing software while training AI systems to improve self-service resolution. They will also collaborate with engineering teams to report bugs and maintain a comprehensive knowledge base to enhance operational efficiency.

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Account Manager

INNERGY · Full Time · 8 days ago

INNERGY

🌎 Australia ⭐ 2-5 yrs exp 💼 Sales

Manage and grow a portfolio of existing customer accounts by driving product adoption, renewals, and upsell opportunities. Collaborate with cross-functional teams to ensure customer success, monitor account health, and execute strategic account plans.

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Professional Services Specialist

INNERGY · Full Time · 9 days ago

INNERGY

🌎 Australia ⭐ 2-5 yrs exp 💼 Others

The Professional Services Specialist will support clients by configuring, validating, and maintaining engineering libraries for Microvellum Toolbox and INNERGY Design. They will also provide one-on-one training and guidance to ensure clients effectively leverage these solutions for their design-to-manufacturing workflows.

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Director of Onboarding/Professional Services

INNERGY · Full Time · 15 days ago

INNERGY

🌎 United States ⭐ 10+ yrs exp 💼 Others

Lead the customer journey from contract signature to go-live by overseeing implementation teams and ensuring on-time, on-budget project delivery. Build and scale a high-performing Professional Services organization while partnering with Sales, Product, and Engineering to improve customer outcomes.

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Onboarding Specialist

INNERGY · Full Time · 15 days ago

INNERGY

🌎 United States ⭐ 2-5 yrs exp 💼 Support

Guide new clients through a structured onboarding process to ensure effective software adoption and measurable business value. Monitor client health using data and collaborate with content teams to develop necessary training resources.

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Director of Customer Success

INNERGY · Full Time · a month ago

INNERGY

🌎 United States ⭐ 10+ yrs exp 💼 Sales

Lead and unify the post-sale customer experience across INNERGY ERP and Microvellum CAD/CAM to drive adoption and retention. Design and operationalize a scalable Customer Success operating system leveraging AI and automation to increase customer lifetime value.

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Customer Success Manager

INNERGY · Full Time · a month ago

INNERGY

🌎 United States ⭐ 2-5 yrs exp 💼 Sales

The Customer Success Manager acts as a trusted advisor to help customers realize the full value of their investment in Microvellum and INNERGY Engineering. They are responsible for driving product adoption, monitoring customer health, and maximizing retention and growth through strategic engagement.

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Technical Support Specialist

INNERGY · Full Time · a month ago

INNERGY

🌎 Canada ⭐ 2-5 yrs exp 💼 Support

Provide technical support for INNERGY Design and CAD/CAM solutions while resolving client issues via Intercom and Microsoft Dynamics. Collaborate with engineering teams to report bugs and train AI systems to improve self-service resolution rates.

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Director of Sales Development

INNERGY · Full Time · 2 months ago

INNERGY

🌎 United States ⭐ 5-10 yrs exp 💼 Sales

The Director of Sales Development is responsible for setting the strategy, targets, and operating model for the XDR organization. This includes building a leadership layer of managers, owning pipeline capacity, and aligning with Marketing and RevOps on qualified opportunity definitions.

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Account Manager

INNERGY · Full Time · 2 months ago

INNERGY

🌎 Canada ⭐ 2-5 yrs exp 💼 Sales

Manage and grow a portfolio of existing customers by driving product adoption, renewals, and upsell opportunities. Partner with Customer Success to reduce churn and align software solutions with customer business goals.

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Account Manager

INNERGY · Full Time · 2 months ago

INNERGY

🌎 New Zealand ⭐ 2-5 yrs exp 💼 Sales

Manage and grow a portfolio of existing customers by driving product adoption, renewals, and upsell/cross-sell opportunities. Act as a strategic partner to align software solutions with customer business goals while collaborating with Customer Success to reduce churn.

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Technical Support Specialist (Bilingual French and English)

INNERGY · Full Time · 2 months ago

INNERGY

🌎 Canada ⭐ 2-5 yrs exp 💼 Support

Provide technical support for INNERGY Design and CAD/CAM solutions while resolving client issues via Intercom and Microsoft Dynamics. Train AI systems to improve self-service resolution and collaborate with engineering teams to report and fix bugs.

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