Lead and unify the post-sale customer experience across INNERGY ERP and Microvellum CAD/CAM to drive adoption and retention. Design and operationalize a scalable Customer Success operating system leveraging AI and automation to increase customer lifetime value.
INNERGY
13 Remote Job Openings at INNERGY
The Customer Success Manager acts as a trusted advisor to help customers realize the full value of their investment in Microvellum and INNERGY Engineering. They are responsible for driving product adoption, monitoring customer health, and maximizing retention and growth through strategic engagement.
Provide technical support for INNERGY Design and CAD/CAM solutions while resolving client issues via Intercom and Microsoft Dynamics. Collaborate with engineering teams to report bugs and train AI systems to improve self-service resolution rates.
The Director of Sales Development is responsible for setting the strategy, targets, and operating model for the XDR organization. This includes building a leadership layer of managers, owning pipeline capacity, and aligning with Marketing and RevOps on qualified opportunity definitions.
The Revenue Operations Manager owns the systems, data, and processes connecting Sales, Marketing, Customer Success, and Finance. Key duties include managing the HubSpot CRM, building financial models for unit economics, and developing customer health scoring frameworks.
This is a general application for various roles to help build cloud-based ERP software for the woodworking industry. Successful candidates will contribute to product development, customer success, or operational efficiency to help custom manufacturers operate smarter.
This is a general application for various roles across engineering, product, design, and operations. Candidates will contribute to scaling a cloud-based ERP platform for the custom woodworking industry.
This is a general application for various roles to help build cloud-based ERP software for the woodworking industry. Successful candidates will contribute to product development, customer success, or operational efficiency to help custom manufacturers operate more effectively.
This is a general application for various roles to help build cloud-based ERP software for the woodworking industry. Successful candidates will contribute to product development, customer success, or operational efficiency to help custom manufacturers operate smarter.
The RevOps Manager owns the systems, data, and processes connecting Sales, Marketing, Customer Success, and Finance to ensure predictable revenue growth. Key duties include managing the HubSpot CRM, building financial models for unit economics, and developing customer health scoring frameworks.
Manage and grow a portfolio of existing customers by driving product adoption, renewals, and upsell opportunities. Partner with Customer Success to reduce churn and align software solutions with customer business goals.
Manage and grow a portfolio of existing customers by driving product adoption, renewals, and upsell/cross-sell opportunities. Act as a strategic partner to align software solutions with customer business goals while collaborating with Customer Success to reduce churn.
Technical Support Specialist (Bilingual French and English)
INNERGY
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Full Time
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a month ago
INNERGY
Provide technical support for INNERGY Design and CAD/CAM solutions while resolving client issues via Intercom and Microsoft Dynamics. Train AI systems to improve self-service resolution and collaborate with engineering teams to report and fix bugs.