The Senior Product Owner will drive the product strategy and roadmap while ensuring the engineering team maintains a clear understanding of prioritized requirements. They will act as the primary decision-maker for product scope and sequencing while managing stakeholder expectations and monitoring product metrics.
The Product Designer will own the end-to-end user experience for assigned portfolio products, ensuring consistency, usability, and alignment with platform standards. They will collaborate with product, engineering, and customer experience teams to translate complex requirements into intuitive designs and conduct user research to validate solutions.
The Director of Platform Product Management will define the strategic roadmap for the GridUnity Intelligence Platform and ensure alignment across application product owners and engineering teams. They are responsible for managing the platform's technical capabilities, API stewardship, and integration framework while championing security and performance standards.
The Customer Support Analyst will manage the full lifecycle of customer tickets, from initial intake and troubleshooting to resolution or escalation. They are responsible for maintaining accurate documentation in the service management system and providing performance reporting to the team.
You will lead the quality engineering strategy by scaling an AI-native, artifact-first testing model across all product lines. This involves managing release gates, hardening automated pipelines, and establishing calibration mechanisms to ensure high software reliability.
You will lead the design, development, and scaling of high-impact, data-driven applications within a cloud-based SaaS platform. Additionally, you will act as a technical mentor and change agent to drive engineering excellence and system architecture improvements across the team.
The Project Manager will lead end-to-end delivery of enterprise SaaS implementations for utility and grid operator customers. They are responsible for managing project scope, schedules, budgets, and cross-functional team alignment to ensure successful go-live outcomes.
The role is responsible for developing market intelligence, maintaining the company's Market Map, and identifying strategic product partnerships. It involves translating competitive and regulatory signals into actionable insights for executive leadership to shape the product roadmap.
The Technical Solution Analyst bridges the gap between customer business needs and the product roadmap by leading discovery and designing technical solutions. They are responsible for managing integrations, guiding implementation, and ensuring customers achieve operational value through the platform.
