GovWorx

The role is responsible for owning the architecture and hands-on delivery of IT infrastructure and security engineering, focusing on identity, endpoints, and security operations. Key duties include managing the identity lifecycle via Okta, enforcing device posture through Jamf and Intune, and leading technical security investigations.

The Onboarding Consultant guides Emergency Communications Centers through the deployment and use of the CommsCoach platform. This includes configuring workflows, delivering training, and providing guidance on industry best practices for QA and coaching.

The role involves evolving DevOps and Production Operations practices to exceed industry standards for SaaS systems. Key duties include creating operational documentation, automating software delivery, and implementing monitoring and alerting solutions.