The Senior ServiceNow Administrator is responsible for the reliable day-to-day administration, platform health, and production support of the ServiceNow environment. This role also designs and delivers complex solutions involving automation, integrations, and strategic portfolio management to support business outcomes.
The Senior Service Management Administrator is responsible for the daily support, maintenance, configuration, and continuous improvement of the ServiceNow platform. This role involves building catalog items, workflows, and dashboards while collaborating with business stakeholders to optimize service delivery.
The Digital Marketing Channel Specialist manages website updates, social media content, and email campaigns to support organizational growth. They also analyze performance data across digital channels to generate actionable insights and improve campaign effectiveness.
The Dental Policy & Quality Manager oversees clinical policy, coding standards, and data quality to ensure the integrity of dental benefit programs. This role manages vendor relationships, leads policy audits, and serves as the primary clinical authority for regulatory and audit defense.
The consultant is responsible for defining and managing the performance measurement framework for ancillary product portfolios, including dental and vision lines. They act as the primary point of synthesis for cross-functional data to provide decision-ready intelligence for executive leadership and federal regulators.
The Senior Dental Benefits Specialist manages second-level appeal documentation, coordinates clinical reviews between the TPA and vendors, and conducts post-payment claims audits. This role serves as the internal subject matter expert for dental benefit interpretation, CDT coding, and claims accuracy.
The Sr. Product Support Specialist manages project timelines, facilitates cross-departmental collaboration, and ensures the accurate delivery of materials for product development initiatives. This role also involves synthesizing data for leadership, maintaining product documentation, and conducting quality assurance reviews.
The Associate National Accounts Specialist supports clients and network partners by responding to service inquiries and researching provider participation. They also provide administrative support to the National Accounts team and assist with provider referral and nomination processes.
Lead the enterprise vendor lifecycle, including strategic sourcing, procurement, contracting, governance, performance management, renewals, and termination. Develop vendor strategies, negotiate complex agreements, manage supplier performance and risk, support OPM compliance and audits, and use AI, automation, and analytics to improve procurement outcomes.
The Technology Team Lead provides technical leadership and day-to-day guidance for a team supporting modern web applications and digital solutions. This role acts as a liaison between development and management to drive technical excellence, team development, and successful project delivery.
The Sr. Pharmacy Performance & Operations Specialist oversees PBM contract performance, compliance, and operational execution for FEHB and PSHB pharmacy programs. This role serves as a subject matter expert to drive issue resolution, monitor performance metrics, and provide data-driven insights for strategic decision-making.
The QAE/DevOps Solutions Architect leads the design and implementation of enterprise-scale quality engineering, automation, and DevOps capabilities. This role defines end-to-end SDLC and QA architecture, focusing on Azure DevOps pipelines, CI/CD integration, and AI-assisted quality practices.
The Dental Network Content Manager oversees the Connection Dental Network website, including content strategy, development, and maintenance. They also manage provider communications, including the quarterly newsletter and administrative collateral, while ensuring brand and regulatory compliance.
The Senior AI Context Engineer transforms raw enterprise data into high-quality, semantically structured context for AI applications. They are responsible for managing extraction, document chunking, vector indexing, and RAG retrieval mechanics to ensure secure and accurate AI performance.
The Senior AI Solution Architect will design, integrate, and scale AI/ML applications while defining secure deployment patterns. They will lead architectural blueprints for AI capabilities and ensure solutions are robust, HIPAA-compliant, and aligned with enterprise modernization goals.
Represent GEHA at local health fairs and wellness events to educate federal employees and retirees about medical and dental plans. Act as a community resource by sharing educational materials and driving leads for the organization.
