The Incidents & Remediation Manager will design and oversee the organization's approach to incident remediation, ensuring compliance with Trustee expectations and regulatory requirements. They will drive timely remediation outcomes, perform root cause analysis, and prepare detailed reporting for senior leadership and regulators.
The role involves researching and verifying Islamic content to ensure accuracy and alignment with scholarly standards for an AI-powered platform. You will also collaborate with engineering and product teams to structure knowledge and perform quality assurance on AI-generated outputs.
The role involves managing the full outbound sales cycle, from prospecting and lead qualification to closing deals. You will also collaborate with project managers for accurate scoping and maintain CRM records to meet revenue goals.
Manage end-to-end translation and localization projects from intake to delivery while coordinating with internal teams and external suppliers. Ensure linguistic quality through QA checks, post-editing guidelines, and effective vendor management.
The role supports the Trustee in managing superannuation administration, claims, complaints, and member outcomes while ensuring regulatory compliance. You will also oversee service providers and identify opportunities to improve operational processes and member experiences.
The role involves supporting the Trustee in operational oversight across superannuation administration, claims, complaints, and member outcomes. You will triage incidents, manage service provider performance, and identify opportunities to improve processes and member disclosures.
Lead end-to-end recruitment processes for BPO roles, from sourcing and interviewing to onboarding. Develop regional talent pipelines and collaborate with business units to optimize staffing solutions and recruitment metrics.
Expand the market reach of SaaS technology products including AI Chatbots and Web Autopilot across UAE, KSA, and international markets. Identify new business opportunities, manage the sales pipeline, and close deals with B2B enterprise stakeholders.
Lead end-to-end recruitment processes for BPO roles, from sourcing and interviewing to onboarding. Develop regional talent pipelines and collaborate with business units to optimize staffing solutions and recruitment metrics.
Lead revenue growth and scaling initiatives for B2C SaaS and self-serve B2B products through PLG and marketing strategies. Oversee company operations and collaborate with technical teams to build scalable internal processes and systems.
Drive Product-Led Growth initiatives to optimize acquisition, activation, retention, and monetization across the customer lifecycle. Collaborate with cross-functional teams to run experiments and improve onboarding flows and subscription funnels.
