Own the team’s technical direction and end-to-end delivery, including architecture, roadmap execution, production health, and engineering standards. Mentor engineers and coordinate with product, business, customer, and adjacent engineering teams while remaining hands-on in development.
The Sr. Growth Marketing Manager will own and scale demand generation programs, including paid media, email nurtures, webinars, and content syndication. They will collaborate across Marketing, Product, and Sales to align campaign strategies with company goals and drive qualified pipeline.
You will design, build, and productionize machine learning models for supply chain problems like ETA prediction and message-based status extraction. You will own the end-to-end lifecycle of these models, from data pipeline development to deployment, monitoring, and retraining.
The Senior Manager of Customer Success will lead and develop a team of Customer Success Managers to ensure a best-in-class customer experience and drive account growth. They will manage key metrics such as Net Revenue Retention and Customer Satisfaction while collaborating with Sales, Operations, and Product teams.
You will own product outcomes for Over-the-Road visibility modes, including tracking quality, ETA accuracy, and carrier coverage. You will work hands-on with data, build prototypes, and partner with engineering and design to ship features that improve customer adoption and retention.
The Implementation Manager will serve as a strategic orchestrator for enterprise software deployments, managing complex supply chain visibility projects for Global 1000 companies. They will act as a trusted advisor and consultant, facilitating stakeholder training and coordinating internal teams to ensure successful platform adoption and measurable business outcomes.
Design, build, and productionize AI agents and workflows using agentic frameworks like LangGraph. Collaborate with cross-functional teams to develop, test, and maintain backend applications while ensuring high code quality standards.
The Services Consulting Specialist acts as a strategic bridge between Sales and Professional Services, managing prospect scoping, risk assessment, and requirements gathering. They are responsible for ensuring a seamless handoff from sales to implementation while driving high-value service positioning.
The Senior Customer Success Manager will own the overall relationship with assigned enterprise customers to drive product adoption, usage, and retention. They will act as a strategic advisor to help customers achieve business objectives while identifying opportunities for account expansion.
You will own product outcomes for the OTR and core visibility platform by analyzing feature adoption and prioritizing enhancements based on data and customer feedback. You will also collaborate closely with engineering, design, and customer success teams to ship features that improve customer experience and retention.
Develop, test, and maintain end-to-end features using Java backend and React frontend technologies. Collaborate with cross-functional teams to design data models and integrate backend services with user interfaces.
Own the day-to-day execution of the Inventory & Orders module, including writing precise specifications and managing the engineering backlog. Conduct customer discovery sessions to translate supply chain requirements into actionable product features and integration specifications.
