Lead enterprise-scale deployments of supply chain visibility solutions for Global 1000 companies, managing timelines, budgets, and cross-functional resources. Serve as the central orchestrator for multi-million dollar implementations from contract signature through hypercare transition.
FourKites
9 Remote Job Openings at FourKites
Lead a team of Customer Success Managers to ensure a best-in-class customer experience and drive key metrics like Net Revenue Retention and Customer Satisfaction. Manage strategic account relationships, mitigate risks, and collaborate with Sales and Product teams to enable customer growth.
Own product outcomes for OTR and Core Visibility by analyzing feature adoption and prioritizing the product backlog. Collaborate with engineering, design, and customers to ship features that improve retention and customer experience.
Develop, test, and maintain end-to-end features using Java backend and React frontend technologies. Collaborate with cross-functional teams to design data models and integrate backend services with user interfaces.
Architect and build complex end-to-end integration solutions and AI-powered workflows for Fortune 500 supply chain customers. Serve as a senior technical authority bridging the gap between hands-on engineering, strategic customer partnerships, and product roadmap influence.
The Strategic Account Executive is responsible for driving ARR growth by selling SaaS supply chain and logistics solutions to new and existing Fortune 1000 accounts. This role involves coordinating go-to-market strategies and collaborating with cross-functional teams to manage 15-25 strategic accounts.
Own the day-to-day execution of the Inventory & Orders module, including writing precise specifications and managing the engineering backlog. Conduct customer discovery sessions to translate supply chain requirements into actionable product features and integration specifications.
Own the day-to-day execution of the Inventory & Orders module by writing precise specifications and managing the engineering backlog. Conduct customer discovery sessions to translate supply chain requirements into actionable product features and integration specifications.
Lead end-to-end implementations of Order and Inventory Visibility solutions for enterprise clients by managing complex system integrations. Coordinate cross-functional teams and stakeholders to ensure successful project delivery from discovery through hypercare.
