Provide Tier 1 technical support to customers via telephone and email regarding product functionality, configuration, and bug reporting. Act as the primary liaison between the customer and the company to ensure a positive service experience and resolve technical issues.
Follett Software, LLC
10 Remote Job Openings at Follett Software, LLC
Sales Development Representative
Follett Software, LLC
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Full Time
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8 days ago
Follett Software, LLC
The role focuses on generating new business opportunities through cold calling, emailing, and conducting discovery calls to book sales appointments. Responsibilities include executing sales strategies for named accounts and partnering with marketing to drive campaign success.
Senior Technical Support Specialist
Follett Software, LLC
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Full Time
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8 days ago
Follett Software, LLC
Provides complex technical support for the Facilities product, serving as the primary liaison between customers and the company. Responsibilities include resolving escalated tickets, creating knowledge base articles, and partnering with development teams for root cause analysis.
Outside Sales Account Executive - MidAtlantic/Northeast
Follett Software, LLC
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Full Time
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a month ago
Follett Software, LLC
Develop and execute a sales strategy to acquire and expand district-level K-12 customers across the Mid-Atlantic and Northeast regions. Establish relationships with key educational stakeholders and manage the full sales cycle to meet annual revenue quotas.
Own HubSpot marketing workflows and analytics while partnering with Sales Ops to ensure data integrity across the tech stack. Synthesize data from all marketing channels to build dashboards and deliver insights that drive revenue outcomes.
Outside Sales Consultant/Account Executive
Follett Software, LLC
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Full Time
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a month ago
Follett Software, LLC
Develop and execute sales strategies to acquire and expand district-level K-12 customers across specific North American territories. Establish relationships with educational administrators and provide tailored EdTech solutions to meet their business objectives.
Inside Sales Account Executive - NE, IL, MS
Follett Software, LLC
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Full Time
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a month ago
Follett Software, LLC
The Inside Sales Account Executive is responsible for driving sales growth by managing the full sales cycle, from prospecting to closing, within an assigned territory. They will conduct virtual discovery calls and product demonstrations while maintaining accurate sales forecasts and pipeline activity in Salesforce.
Inside Sales Account Executive
Follett Software, LLC
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Full Time
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2 months ago
Follett Software, LLC
The Inside Sales Account Executive is responsible for driving sales growth by managing the full sales cycle, from prospecting to closing, within an assigned territory. They will conduct virtual discovery calls and product demonstrations while maintaining accurate sales forecasts and activity metrics in the CRM.
The Accounts Payable Analyst is responsible for managing the full accounts payable cycle, including invoice processing and payment execution. The role also involves coordinating vendor management and ensuring compliance with company policies.
This role oversees the accounting and financial reporting for all global employee-related expenses, including payroll, benefits, reimbursements, and PTO accruals, ensuring accuracy and strengthening internal controls. The manager is expected to proactively assess workflows, identify inefficiencies, and implement scalable process and system improvements.
