Serve as a trusted advisor to customers by managing relationships, understanding use cases, and conducting Strategic Business Reviews. Collaborate internally across teams to enhance product offerings and ensure customers can effectively protect their assets.
Flashpoint
7 Remote Job Openings at Flashpoint
The role involves owning complex technical customer cases end-to-end, troubleshooting product and integration issues, and replicating defects for engineering. Additionally, the engineer will create knowledge base articles and partner with Customer Success Managers to improve security decisions.
Manage the full renewal process for public sector accounts, including discovery calls, proposals, and the development of business value assessments. Drive new business through upsell and cross-sell motions while maintaining an accurate pipeline in Salesforce.
Act as the technical subject-matter expert to deliver tailored product demos and solve complex security problems for Fortune 500 customers. Collaborate with sales and engineering teams to influence the product roadmap and develop scalable enablement materials.
Own the end-to-end operations of real-time data pipelines, including ingestion, enrichment, and routing via Vertex AI and Gemini. Maintain and optimize Pub/Sub infrastructure and Dataflow jobs to ensure high availability and data integrity for petabyte-scale datasets.
Own the end-to-end strategy and execution of email marketing, automated nurturing, and high-visibility virtual event programs. Partner with sales and marketing operations to optimize lead flow and maximize pipeline contribution.
The role involves expanding and refining collections coverage by identifying and monitoring high-signal sources within illicit online communities. The analyst will build complex keyword queries and collaborate with internal teams to operationalize these sources into live intelligence pipelines for enterprise clients.