ezCater, Inc

Customer Success Manager, Meal Programs (Remote)

ezCater, Inc · Full Time · 13 hours ago

ezCater, Inc

🌎 United States 💵 $95000 - $130K per year ⭐ 5-10 yrs exp 💼 Sales

Own retention for high-value Meal Program accounts by proactively identifying churn risks and building strong relationships with stakeholders. Coordinate with cross-functional teams to resolve service issues and refine retention playbooks using AI tools.

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Senior Associate, Product Marketing (Remote)

ezCater, Inc · Full Time · 14 hours ago

ezCater, Inc

🌎 United States 💵 $83000 - $115K per year ⭐ 2-5 yrs exp 💼 Product

Develop and execute go-to-market strategies for restaurant-facing products and translate complex features into compelling messaging. Create partner-facing content, including case studies and sales enablement materials, while collaborating cross-functionally to drive product adoption.

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Director of Engineering, Front-end and Ordering Platform (Remote)

ezCater, Inc · Full Time · 5 days ago

ezCater, Inc

🌎 United States 💵 $250K - $334K per year ⭐ 10+ yrs exp 💼 Others

Lead the Experience Engineering organization by owning the front-end platform, ordering experience, and the full customer journey. Manage three engineering teams to build an AI-native, headless API-first product layer.

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Staff GRC Engineer (Remote)

ezCater, Inc · Full Time · 7 days ago

ezCater, Inc

🌎 United States 💵 $165K - $210K per year ⭐ 10+ yrs exp 💼 Software Development

Lead the maturity of governance, risk, and compliance capabilities by designing automated control frameworks and AI governance strategies. Partner with engineering and audit stakeholders to implement continuous monitoring and strengthen data security policies.

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Staff Product Designer, Supply (Remote)

ezCater, Inc · Full Time · 11 days ago

ezCater, Inc

🌎 United States 💵 $167K - $220K per year ⭐ 5-10 yrs exp 💼 Design

Lead the end-to-end design process for complex product areas within the Restaurant Partner Experience organization. Partner with Product and Engineering to shape roadmaps, define success metrics, and maintain high craft standards through the design system.

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Principal Product Designer, Supply (Remote)

ezCater, Inc · Full Time · 11 days ago

ezCater, Inc

🌎 United States 💵 $202K - $281K per year ⭐ 10+ yrs exp 💼 Design

Lead the design strategy and vision for the Supply ecosystem to improve how catering partners operate and grow. Collaborate with Product, Engineering, and Data leadership to define roadmaps and mentor other designers to elevate the overall craft.

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Manager, Customer Care Enablement (Remote)

ezCater, Inc · Full Time · 12 days ago

ezCater, Inc

🌎 United States 💵 $90200 - $125K per year ⭐ 5-10 yrs exp 💼 Support

Lead the strategy and execution of Customer Care enablement, focusing on Quality Assurance, Instructional Design, and training programs. Drive the integration of AI-powered tools and the migration of knowledge ecosystems into Salesforce Service Cloud to improve agent performance.

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Senior Analyst, Product (Remote)

ezCater, Inc · Full Time · 13 days ago

ezCater, Inc

🌎 United States 💵 $120K - $146K per year ⭐ 2-5 yrs exp 💼 Others

Collaborate with cross-functional leaders to analyze product funnels and identify friction points to drive a prioritized roadmap. Design and implement experiments and statistical models to optimize product strategies and improve customer impact.

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Staff Software Engineer, Search Platform (Remote)

ezCater, Inc · Full Time · 13 days ago

ezCater, Inc

🌎 United States 💵 $184K - $232K per year ⭐ 10+ yrs exp 💼 Software Development

Lead the technical direction and architecture of the Search Platform, including the search engine, indexing pipeline, and availability systems. Drive search relevance and ranking strategies while partnering with platform engineering and product teams to define API contracts.

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Onboarding Specialist (Remote)

ezCater, Inc · Full Time · 19 days ago

ezCater, Inc

🌎 United States 💵 $50872 - $60848 per year ⭐ 2-5 yrs exp 💼 Support

The Onboarding Specialist is responsible for qualifying and onboarding new restaurant partners using guided tools and direct communication. They manage account setup parameters and collaborate cross-functionally to improve onboarding processes and tools.

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Partnership Specialist, Meal Program (Remote)

ezCater, Inc · Full Time · a month ago

ezCater, Inc

🌎 United States 💵 $61000 - $71000 per year ⭐ 2-5 yrs exp 💼 Others

Identify and acquire restaurant partners to grow the supply network for the Meal Program. Train new partners and manage their initial performance to ensure successful customer outcomes.

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Senior Data Product Manager (Remote)

ezCater, Inc · Full Time · a month ago

ezCater, Inc

🌎 United States 💵 $162K - $216K per year ⭐ 5-10 yrs exp 💼 Product

Lead the product strategy, vision, and roadmap for the Enterprise Data Platform to support analytics, ML, and AI experiences. Partner with engineering and architecture teams to deliver scalable platform capabilities and ensure high adoption and ROI.

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Product Marketing Manager, Enterprise Marketing (Remote)

ezCater, Inc · Full Time · 2 months ago

ezCater, Inc

🌎 United States 💵 $115K - $157K per year ⭐ 5-10 yrs exp 💼 Product

Own the go-to-market strategy and execution for admin financial workflow products, focusing on invoicing, billing, and procurement integrations. Develop positioning, sales enablement materials, and product-led growth initiatives to drive adoption and revenue within enterprise accounts.

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Internal Communications Lead (Remote)

ezCater, Inc · Full Time · 2 months ago

ezCater, Inc

🌎 United States 💵 $129K - $164K per year ⭐ 5-10 yrs exp 💼 Marketing

Develop and lead internal communications initiatives to keep a remote-hybrid workforce connected and aligned with company priorities. Manage the internal editorial calendar and create innovative content across channels like Slack, email, and company meetings.

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Director, Data & Analytics - Operations (Remote)

ezCater, Inc · Full Time · 2 months ago

ezCater, Inc

🌎 United States 💵 $235K - $328K per year ⭐ 10+ yrs exp 💼 Software Development

You will own the operations analytics function, building the team and infrastructure to drive data-informed decision-making across the marketplace. You will partner with the COO and senior leadership to translate operational complexity into actionable insights that scale the business.

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Senior Product Manager, Delivery (Remote)

ezCater, Inc · Full Time · 4 months ago

ezCater, Inc

🌎 United States 💵 $161K - $213K per year ⭐ 5-10 yrs exp 💼 Product

The Senior Product Manager will drive the vision and develop the roadmap for the delivery platform, focusing on creating a best-in-class experience for customers, restaurant partners, and drivers to ensure on-time and in-full delivery. This role involves partnering with cross-functional teams to build new functionalities, define success metrics, and develop internal tools for monitoring delivery partners.

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Principal Product Manager, Finance Platform (Remote)

ezCater, Inc · Full Time · 8 months ago

ezCater, Inc

🌎 United States 💵 $181K - $240K per year ⭐ 10+ yrs exp 💼 Product

Define product vision, strategy, and roadmaps to enhance fintech capabilities. Collaborate with finance, engineering, and security teams to develop robust solutions and own the success of the FinTech product portfolio.

customer-service security tax product-management b2b reporting computer-science operations fintech science b2c compliance

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