Provide proactive and reactive technical support for Mitchell Auto Casualty software, handling high-level escalations and reproducing defects. Develop technical documentation and training materials for internal staff and customers while collaborating with product development to improve serviceability.
Enlyte
43 Remote Job Openings at Enlyte
Provide inbound telephone triage services to injured workers following state Worker Compensation rules. Use clinical expertise and evidence-based protocols to make safe care decisions for emergent and non-emergent situations.
Collaborate with physicians, employers, and patients to create and implement cost-effective treatment plans for injured individuals. Manage a caseload independently to facilitate maximum medical recovery and a safe return to work.
The role involves investigating and settling complex, high-exposure workers' compensation claims while managing reserves and litigation. Additionally, the specialist performs supervisory functions, including auditing files, training staff, and guiding adjusters.
The Product Marketing Manager will drive marketing campaigns, sales enablement programs, and thought leadership initiatives for clinical solutions. This includes creating sales collateral, managing webinars, and collaborating across a matrixed organization to drive business growth.
Coordinate routine medical care and facilitate communication between injured workers, providers, and employers for low to moderate complexity claims. Support return-to-work efforts and maintain accurate clinical documentation under RN supervision.
The role manages enterprise legal hold processes and data retention requirements across company systems and third-party applications. It serves as a liaison between Legal, IT, and business units to ensure regulatory compliance and audit readiness.
Serve as a trusted advisor for clients and providers by resolving complex inquiries and investigating root causes across multiple systems. Coordinate with internal teams to implement comprehensive solutions and manage escalated issues to ensure service excellence.
The Senior Manager, Facilities is responsible for the strategic planning and operational oversight of the organization's real estate portfolio and facilities. This includes managing leases, vendor relationships, budgets, and implementing sustainability and ESG best practices.
Collaborate with physicians, employers, and injured persons to create and implement cost-effective treatment plans for maximum medical recovery. Manage a caseload independently to facilitate an appropriate and timely return to work for disabled individuals.
Independently investigate and resolve complex or litigated Workers' Compensation claims while managing medical treatment and return-to-work processes. Establish claim reserves, handle reinsurance reporting, and collaborate with defense counsel to manage litigation outcomes.
Coordinate with physicians, employers, and injured persons to create and implement cost-effective treatment plans for recovery. Manage a caseload independently to facilitate an optimal return to work and maximum medical recovery.
Provide strategic leadership in medical bill review operations and serve as the primary liaison between clients and internal teams. Focus on maintaining client satisfaction, identifying new business opportunities, and ensuring the on-time delivery of projects.
Lead the vision and execution of a centralized billing and invoicing platform that supports multiple product lines. Translate product usage and business events into scalable billing constructs to ensure accurate revenue realization.
Lead a technical support team by optimizing workflows, driving customer experience improvements, and managing operational performance. Collaborate cross-functionally with Engineering and Product teams to resolve systemic issues and mentor staff for professional growth.
Manage medical-only workers' compensation claims by evaluating eligibility, establishing compensability, and ensuring timely benefit payments. Coordinate medical treatment for injured employees and collaborate with employers to facilitate return-to-work processes.
Coordinate with physicians, employers, and injured persons to create and implement cost-effective treatment plans for recovery. Manage a caseload independently to facilitate an optimal return to work and maximum medical recovery.
Execute and design manual and automation test cases to ensure software quality across the application suite. Collaborate with cross-functional teams in an Agile environment to define test coverage and track defects through resolution.
Collaborate with physicians, employers, and injured persons to create and implement cost-effective treatment plans for recovery and return-to-work. Manage a caseload independently, assessing recovery progress and modifying goals to ensure optimal medical recovery.
Coordinate with physicians, employers, and injured persons to create and implement cost-effective treatment plans for recovery and return-to-work. Manage a caseload independently, assessing recovery progress and modifying goals to ensure optimal functioning.
Independently analyze incoming medical bills for fee schedule and usual and customary application across multiple states and lines of business. Handle provider disputes and provide quality review and training for co-workers.
The role involves researching and reviewing complex medical bills and operative reports to ensure proper provider reimbursement based on state fee schedules. It also includes performing bill re-evaluations and verifying the accuracy of assigned codes against patient charts.
Lead complex, cross-functional programs from initiation to delivery by coordinating between Product, Engineering, Operations, and Finance. The role focuses on translating business strategy into executable plans while managing scope, dependencies, and RAID logs.
Lead the strategic direction and implementation of technology solutions supporting financial operations and billing. Act as the primary liaison between the finance department and enterprise IT to drive digital transformation and process improvements.
Lead the development and implementation of next-generation software solutions by engaging with customers to define requirements and track project timelines. Collaborate with cross-functional teams and stakeholders to ensure the delivery of customer value within an Agile environment.
The role involves analyzing complex business problems to design automated systems and workflows for medical billing software. The analyst will lead requirements gathering for data integrations and ensure regulatory compliance across Workers' Compensation and Auto lines of business.
Coordinate with physicians, employers, and injured persons to create and implement cost-effective treatment plans for recovery and return-to-work. Manage a caseload independently, assessing recovery progress and modifying goals to ensure optimal medical outcomes.
The Telephonic Case Manager creates and implements treatment plans to help injured persons return to work and achieve maximum medical recovery. This involves collaborating with physicians, employers, and legal representatives to ensure cost-effective healthcare services.
Manage the delivery of complex technical projects and business system upgrades using Agile and Waterfall methodologies. Lead cross-functional teams to ensure projects are completed on schedule and within budget constraints.
Establish and lead the enterprise SaaS governance function to eliminate redundancies and ensure security and compliance across all applications. Manage the Microsoft 365 platform and develop governance frameworks for Copilot Studio and agentic AI.
Lead and support field case managers while overseeing complex catastrophic cases to ensure high-quality outcomes. Provide clinical guidance, monitor case progress, and coordinate care between internal teams and stakeholders.
The specialist researches and translates automotive repair information from OEM documentation into standardized formats for a collision repair database. They are responsible for maintaining technical accuracy within electronic publishing systems and utilizing parts catalogs to locate repair procedures.
The Triage Clinician provides inbound telephone triage services remotely to injured workers, using clinical expertise to make safe care decisions. They follow state Worker Compensation rules and regulations while ensuring service excellence.
Provide inbound telephone triage services to injured workers following state Worker Compensation rules. Use evidence-based protocols to make safe care decisions and provide recommendations for emergent and non-emergent situations.
Design and execute load testing strategies to ensure application reliability and scalability under peak user loads. Collaborate with DevOps and development teams to identify performance bottlenecks and maintain production-like test environments.
Lead the end-to-end implementation of the SmartAdvisor claims management solution, including configuration, testing, and deployment. Manage the setup of electronic billing and payment interfaces while building trusted relationships with client stakeholders.
The Senior Area Sales Manager is responsible for driving business growth by developing new accounts and maintaining strong relationships with existing clients within a specific territory. They will also collaborate with leadership to create sales strategies, manage a robust pipeline, and deliver compelling presentations to prospective and current clients.
The Field Case Manager will collaborate with physicians, employers, and injured individuals to develop and implement effective treatment plans. They are responsible for managing caseloads, facilitating early return-to-work programs, and ensuring cost-effective healthcare services.
The Principal Cloud Engineer is responsible for designing, implementing, and evolving the company's AWS cloud platform to support enterprise workloads. This role provides technical leadership, defines engineering standards, and collaborates with cross-functional teams to ensure secure and scalable cloud solutions.
This role is responsible for defining the strategic vision and technical execution of AI, including Generative AI and machine learning, across the Payment Integrity Suite to automate adjudication and enhance fraud detection. Key duties involve developing a multi-year AI product strategy, governing technical architecture, overseeing data pipelines, and leading the transition of AI capabilities into enterprise-scale production.
The role involves designing, analyzing, developing, coding, debugging, testing, and documenting programming solutions to meet business requirements for both small and complex projects. Responsibilities also include providing development estimates, adhering to architecture standards, and assisting with third-level production support.
The Solution Specialist will drive growth by building relationships with collision repair customers in Maryland, Virginia, and D.C., focusing on adopting Mitchell Collision & Repair Diagnostics solutions. This involves managing the sales pipeline from prospecting through close, conducting demonstrations, and negotiating deals to meet or exceed sales targets.
As a Telephonic Case Manager, you will guide injured workers through their recovery journey and facilitate their return to work by creating and implementing treatment plans. You will collaborate with various stakeholders, including physicians and employers, to ensure effective healthcare services and optimal recovery outcomes.
