Own and operate complex cloud-native platforms on Azure, focusing on reliability, performance, and availability. Design and automate CI/CD pipelines and infrastructure while serving as a primary on-call responder for critical systems.
Encoura
5 Remote Job Openings at Encoura
Provide customer support to students, faculty, and staff via voice and chat using Amazon Connect. Resolve issues following defined call flows and accurately document all interactions.
Provide Slate-related consulting services and system implementations to higher education campus partners to improve enrollment goals. Manage multiple projects virtually while handling sensitive student data and providing market feedback to leadership.
Engagement Ambassadors will conduct meaningful conversations with alumni, parents, and friends to fundraise for the University. They are expected to meet or exceed goals set by the Engagement Center Director.
Engagement Ambassadors conduct meaningful interactions with alumni, parents, and friends to engage donors and verify their information. They are expected to represent the institution professionally while reaching out through various platforms.