The Account Manager will drive revenue growth and customer satisfaction by strategically managing a portfolio of accounts. Responsibilities include identifying upselling opportunities, preventing churn, and building long-term relationships with key stakeholders.
Dutchie
14 Remote Job Openings at Dutchie
The Senior Manager will own risk systems, models, and cross-functional programs to minimize loss and fraud while maintaining a positive user experience. They will lead risk-reduction initiatives, manage a team of analysts, and partner with Product and Engineering to implement effective risk controls.
The Payments Compliance Analyst will manage merchant underwriting, annual reviews, and BSA/AML alert investigations. The role also focuses on optimizing compliance operations through process automation and the implementation of AI tools.
The Customer Success Manager will manage customer health and churn lifecycles within an account pod, proactively identifying risks and building mitigation strategies. They will serve as a strategic resource for dispensary clients, ensuring feedback and high-priority issues are addressed across internal teams.
The Account Executive will own the entire sales process, from building and nurturing a pipeline to conducting demos and closing deals. They are responsible for developing strategic plans to meet revenue targets while maintaining accurate customer data in Salesforce.
The ACH Operations Analyst will manage end-to-end money movement, perform daily reconciliations, and resolve transactional discrepancies. They will also optimize workflows through automation and AI while providing support for the Pay by Bank product.
Manage the full sales cycle to build a strong pipeline and meet revenue targets within the California territory. Conduct product demos and collaborate with internal teams to ensure seamless customer launches.
The engineer will take end-to-end ownership of the software lifecycle, from design and development to deployment and operational maintenance. They will utilize agentic AI workflows to amplify productivity and partner with product managers to build customer-centric solutions.
The Staff Engineer will set the technical direction and architecture for enterprise-grade retail software while solving complex, cross-team problems. They will mentor other engineers and partner with stakeholders to translate customer pain points into scalable product features.
The Brands Analyst supports the sales team by creating data-driven narratives and performance reports to win and retain brand clients. They are responsible for building dashboards, conducting deep-dive campaign analyses, and providing strategic optimization recommendations.
Drive the financial operating rhythm by building forecasts, evaluating performance, and delivering insights to influence executive decision-making. Partner across Finance, Accounting, and business leaders to automate planning workflows and improve scalable financial infrastructure.
Lead the analytics function within Revenue Operations to drive go-to-market decision-making through data infrastructure and reporting. Manage a team of analysts to provide actionable intelligence for Sales, Customer Success, Marketing, and Finance leadership.
Own the onboarding, configuration, and training of new dispensary customers across the full product suite. Manage mobile app submissions and translate technical concepts into actionable steps for non-technical operators.
This role involves supporting annual budgeting and multi-year planning by prioritizing investments aligned with strategic goals, and conducting high-stakes, data-driven analyses to dictate business pivots or doubling down on growth levers. The analyst will also build detailed financial models for new products, markets, M&A targets, and complex partnerships, translating findings into clear narratives for executives and investors.