The HR Operations Specialist supports the employee lifecycle by maintaining accurate HR data, managing HRIS systems, and resolving employee needs. They are responsible for configuring Workday EIBs, reporting on HR metrics, and driving process improvements across various HR functions.
Driven Brands Inc.
30 Remote Job Openings at Driven Brands Inc.
The Sales Support Specialist is responsible for creating accurate price estimates and invoices while providing excellent customer service over the phone. They must manage appointment bookings, maintain detailed documentation, and ensure all customer inquiries are handled professionally.
The President of the Collision segment will oversee all aspects of the business, including operations, marketing, strategy, and leadership development across multiple brands. They are responsible for driving growth, managing P&L performance, and fostering franchisee success within a matrix organization.
Analyze automotive shop practices and provide coaching and mentoring to help members achieve business goals through a 48-month re-engineering program. Develop new business models and present recommendations to clients via phone and videoconferencing to improve profitability and efficiency.
Act as an expediter for incoming calls and handle customer inquiries. Coordinate with the Contact Centre Team to implement projects and communicate customer details to Franchisees.
The role involves designing and administering strategic sales commission and bonus plans using SAP Commissions. It also requires performing financial modeling and ensuring compliance with federal, state, and local compensation laws.
Responsible for elevating technical execution, safety, and quality standards across the Driven Glass Canada network through hands-on field training and certification. The role involves managing franchisee relationships, developing training modules, and overseeing the technical hub for national consistency.
Business Analyst – Workforce Analytics
Driven Brands Inc.
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Full Time
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a month ago
Driven Brands Inc.
The role focuses on delivering actionable insights and recommendations to inform operational decision-making for the Auto Glass Now brand. Key duties include building Excel-based forecasting models and translating complex business questions into structured analysis.
Franchise Operations Consultant- West
Driven Brands Inc.
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Full Time
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a month ago
Driven Brands Inc.
Provide guidance and coaching to franchisees and center managers to improve sales, car count, and customer experience metrics. Monitor brand compliance and utilize data-driven insights to maximize profitability and EBITDA across a geographic territory.
Conduct outbound calls to independent collision repair shops to present the value proposition of converting to a franchised brand. Identify actionable leads and track all interactions within the CRM system to meet sales targets.
Workday HRIS Configuration Lead (Compensation, Advanced Compensation & Benefits)
Driven Brands Inc.
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Full Time
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a month ago
Driven Brands Inc.
Lead the design, configuration, and optimization of Workday for Compensation, Advanced Compensation, and Benefits. Partner with Total Rewards, Finance, and Payroll to ensure scalable and compliant system solutions.
Executive Coach & Peer Group Leader, Multi-Shop Owners
Driven Brands Inc.
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Full Time
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a month ago
Driven Brands Inc.
The role involves providing one-on-one executive coaching and facilitating peer groups for automotive repair business owners to drive growth and accountability. Additionally, the position leads high-stakes annual strategic planning engagements for Platinum alumni clients.
Deliver mechanical curriculum to independent repair shop owners across various formats while ensuring content quality and accuracy. Mentor other instructors and conduct industry research to keep training materials current with evolving automotive technologies.
Deliver mechanical curriculum to independent repair shop owners across various formats and lead the quality and development of instructional content. Mentor other instructors and conduct industry research to ensure course materials remain current and applicable to shop operations.
Lead and design peer learning experiences for independent mechanical shop owners to foster accountability and business growth. Manage group dynamics, curate industry-relevant content, and drive member retention through structured engagement.
Lead and design peer learning experiences for independent mechanical shop owners to foster accountability and business growth. Manage group dynamics, curate industry-relevant content, and drive member retention through structured engagement.
Lead field execution across a multi-unit franchise collision network to drive sales growth and improve KPI performance. Oversee Operations Managers and partner with franchisees to enhance unit profitability and customer satisfaction.
Operations Coach, Franchise Performance
Driven Brands Inc.
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Full Time
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a month ago
Driven Brands Inc.
Partner with franchise owners to analyze performance data and translate KPIs into actionable business recommendations. Drive revenue growth and profitability by identifying trends and leading performance conversations with operators.
Respond to calls regarding automotive glass insurance claims while maintaining high quality standards. Assist customers with questions and recommend appropriate solutions using available scripts and systems.
The representative handles calls regarding automotive glass insurance claims and assists customers with questions using provided scripts. They are responsible for recommending appropriate solutions to meet customer needs while maintaining high quality standards.
Lead the development of training programs, peer group curriculum, and coaching content for automotive shop owners. Strategically oversee and overhaul the public-facing website and the member performance portal.
Workday HRIS Configuration Lead (Recruiting, Talent & HCM)
Driven Brands Inc.
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Full Time
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2 months ago
Driven Brands Inc.
Lead the design, configuration, and optimization of Workday HCM, Recruiting, and Talent modules. Partner with HR and IT teams to streamline business processes and enhance the employee lifecycle experience.
The role involves making outbound calls to existing customers to drive repeat business and answering customer inquiries. The representative will also manage customer data and communicate details to franchisees while collaborating with the Contact Centre Team.
Income Tax Technical Accounting Lead
Driven Brands Inc.
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Full Time
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3 months ago
Driven Brands Inc.
The Income Tax Technical Accounting Lead serves as the in-house authority for ASC 740 income tax provision matters, including documentation and analysis of complex tax issues. This role collaborates with cross-functional teams to ensure tax implications are integrated into business workflows and supports external audit processes.
SVP, Commercial Strategy and Operations
Driven Brands Inc.
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Full Time
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4 months ago
Driven Brands Inc.
This role is responsible for leading the acquisition, development, and expansion of strategic enterprise partnerships to drive demand across the Driven Brands platform, focusing on building a robust pipeline of high-value B2B and B2B2C relationships. The Senior Vice President will oversee the existing Driven Fleet organization and lead the development of a new B2B2C partnerships team focused on corporate benefits, membership ecosystems, and insurance channels.
The Senior ERP Analyst will maintain and support financial modules of Oracle Fusion Cloud Applications Suite, working closely with IT and business users to provide application support, project management, and continuous improvement projects. Key duties include providing primary support for all financial modules, leading the assessment and deployment for new acquisitions, and executing all phases of the implementation lifecycle.
The Performance Coach will analyze existing practices of automotive collision shops and provide recommendations for improvements. They will coach, consult, and mentor members to help them achieve their business goals through a structured program.
The role involves responding to insurance claims calls related to automotive glass breakage while adhering to high-quality standards. The agent assists clients with their inquiries and recommends appropriate solutions.
The Integration Manager will lead and manage application and data integration projects, ensuring data quality and integrity across all processes. This role involves collaborating with various teams to support business objectives and overseeing daily integration operations.
The Program Manager will oversee, organize, and grow membership and participation in franchise events focused on education and training, performance, and profitability. This role involves planning and executing training events and developing quality training programs that contribute to franchisee success.
