The representative responds to customer calls regarding automotive glass insurance claims while maintaining high quality standards. They assist customers with inquiries and recommend appropriate solutions using provided scripts and systems.
The Customer Service Representative handles incoming calls regarding automotive glass insurance claims while adhering to quality standards. They assist customers with inquiries and recommend appropriate solutions using provided scripts and systems.
The Customer Service Representative responds to calls regarding automotive insurance claims and assists customers with their inquiries. They utilize provided scripts and systems to recommend appropriate solutions based on customer needs.
The representative responds to insurance claims calls regarding automotive glass breakage while adhering to quality standards. They assist customers with inquiries and recommend appropriate solutions using provided scripts and systems.
The Account Executive will own and grow a portfolio of strategic customer accounts by acting as a trusted advisor and identifying expansion opportunities. They will partner with cross-functional teams to translate business objectives into tailored solutions while ensuring high levels of retention and customer satisfaction.
The Account Executive will own and grow a portfolio of strategic customer accounts by acting as a trusted advisor and identifying expansion opportunities. They will partner with cross-functional teams to ensure delivery of tailored solutions and advocate for the customer's needs to improve retention.
The Regional Director of Operations oversees store operations across a large geographic region by partnering with District and Area Managers to meet profitability and service goals. They are responsible for analyzing store expenses, implementing cost-control strategies, and ensuring consistent policy enforcement.
Provide coaching, consultation, and mentoring to automotive shop owners to help them achieve business goals and improve profitability. Analyze existing shop practices, develop new business models, and guide members through a structured re-engineering program.
The President of the Collision segment will oversee all aspects of the business, including operations, marketing, strategy, and leadership development across multiple brands. They are responsible for driving growth, managing P&L performance, and fostering franchisee success within a matrix organization.
Act as an expediter for incoming calls and handle customer inquiries. Coordinate with the Contact Centre Team to implement projects and communicate customer details to Franchisees.
Lead and design peer learning experiences for independent mechanical shop owners to foster accountability and business growth. Manage group dynamics, curate industry-relevant content, and drive member retention through structured engagement.
Lead and design peer learning experiences for independent mechanical shop owners to foster accountability and business growth. Manage group dynamics, curate industry-relevant content, and drive member retention through structured engagement.
The role involves providing one-on-one executive coaching and facilitating peer groups for automotive repair business owners to drive growth and accountability. Additionally, the position leads high-stakes annual strategic planning engagements for Platinum alumni clients.
This role is responsible for leading the acquisition, development, and expansion of strategic enterprise partnerships to drive demand across the Driven Brands platform, focusing on building a robust pipeline of high-value B2B and B2B2C relationships. The Senior Vice President will oversee the existing Driven Fleet organization and lead the development of a new B2B2C partnerships team focused on corporate benefits, membership ecosystems, and insurance channels.
The Performance Coach will analyze existing practices of automotive collision shops and provide recommendations for improvements. They will coach, consult, and mentor members to help them achieve their business goals through a structured program.
The role involves responding to insurance claims calls related to automotive glass breakage while adhering to high-quality standards. The agent assists clients with their inquiries and recommends appropriate solutions.
The Integration Manager will lead and manage application and data integration projects, ensuring data quality and integrity across all processes. This role involves collaborating with various teams to support business objectives and overseeing daily integration operations.
The Program Manager will oversee, organize, and grow membership and participation in franchise events focused on education and training, performance, and profitability. This role involves planning and executing training events and developing quality training programs that contribute to franchisee success.
