The Senior SQL DBA will diagnose and resolve critical database performance issues while partnering with developers to optimize queries and database logic. They will also manage database health, automate test environment readiness, and maintain operational documentation for the team.
The coordinator will manage inbound communications, provide client quotes, and handle scheduling and dispatching for the crew. Additionally, they are responsible for processing payments and maintaining client records within the CRM system.
Act as the first point of contact for client technical issues via phone, email, and alerts. Responsibilities include triaging tickets, troubleshooting Windows environments, and documenting all activities in IT Glue.
Design and optimize complex SQL Server solutions with a focus on performance tuning and data modeling. Automate processes using PowerShell and integrate systems via APIs and LLM-driven workflows.
Design, develop, and maintain full-stack features across backend services, APIs, frontend, and database layers. Contribute to the modernization of legacy VB.NET applications while integrating AI-assisted development workflows.
Provide remote technical support for networks, servers, and cloud environments while managing client interactions via ticketing systems. Design and implement solutions to enhance system security, performance, and uptime.
The Consultant will own the end-to-end delivery of high-value MVPs and automations across short sprints, focusing on building solutions like a Trust Engagement Database and developing Power Automate workflows and Copilot Agent assets. Responsibilities also include prototyping LLM-assisted Adverse Event triage workflows and wrapping up solutions as reusable, well-documented components.
