Own end-to-end inventory planning, including open-to-buy, sales and margin forecasting, replenishment, purchase orders, import logistics, and markdown and excess inventory management. Review business performance and inventory health, recommend corrective actions, and collaborate with cross-functional teams to maximize sales, margin, and inventory productivity.
Develop, maintain, and deliver training programs and materials for new and existing employees, including virtual instructor-led sessions across customer service channels. Coach employees, assess training effectiveness, update content as business needs change, and collaborate with cross-functional teams to improve learning outcomes.
The Loss Prevention Agent is responsible for reviewing transactions to identify and prevent fraud while managing chargebacks across multiple brands. They must document findings, analyze data for loss trends, and maintain high productivity standards while ensuring compliance with company security policies.
The Email & SMS Specialist will own the end-to-end lifecycle of campaigns, including calendaring, creative build, testing, and deployment. They will also analyze performance metrics and integrate AI-driven workflows to optimize engagement and scale operations.
The Email & SMS Specialist will own the end-to-end lifecycle of campaigns, including calendaring, creative build, testing, and deployment. They will also monitor performance metrics and lead the adoption of AI-driven workflow improvements to scale team productivity.
Manage end-to-end replenishment for assigned categories by generating purchase orders based on demand forecasts and inventory levels. Optimize replenishment parameters and monitor key inventory metrics to ensure product availability while minimizing excess stock.
Independently manage the full lifecycle of new store builds, remodels, and tenant improvements, including budget accountability and vendor management. Coordinate with internal stakeholders and local authorities to ensure projects are delivered on time and in compliance with health and building codes.
Own the brand's end-to-end merchandising function, including assortment strategy, vendor partnerships and terms, catalog quality, pricing, gross margin, and promotional planning. Lead and develop the merchandising team, use AI-enabled workflows to improve analysis and operations, and partner with the CEO and cross-functional leaders to deliver business results.
The Business Development Executive will own the end-to-end acquisition of new B2B accounts within the trade and hospitality sectors. They will utilize AI-driven workflows to build pipelines, manage high-touch relationships, and coordinate with internal teams to drive recurring revenue.
You will own the end-to-end acquisition of new B2B accounts in the trade and hospitality sectors by sourcing, pitching, and closing deals. Additionally, you will implement AI-driven workflows to scale outreach, manage pipeline health, and coordinate with internal teams to ensure long-term account retention.
The Vice President of Performance Marketing will own the paid media strategy and P&L across a portfolio of 13 retail brands. They will lead a team of specialists and agency partners to drive growth, optimize CAC, and align marketing efforts with creative and merchandising goals.
Monitor contact center volumes, staffing, schedule adherence, and operational metrics, escalating staffing or system issues and producing performance reports. Develop and adjust forecasts and schedules, analyze trends to improve service and efficiency, maintain workforce management systems, and coordinate staffing updates with operations, HR, and department managers.
Provide concierge-level customer service via phone, chat, and email while resolving order-related issues. Build strong relationships with riders and maintain product knowledge through ongoing training.
The representative will handle inbound customer calls in English and Spanish while maintaining accurate service tickets for every interaction. They are responsible for diagnosing customer issues, providing timely resolutions, and collaborating with team members to meet performance metrics.
The Group Sales Account Manager will own the full sales cycle from lead development to closing, managing a pipeline of corporate and industry accounts. They will build repeatable sales processes, meet revenue targets, and coordinate inventory needs with vendor partners.
You will own the end-to-end search strategy and execution for executive and highly specialized roles across the company's portfolio. This involves proactively sourcing passive candidates, partnering with hiring executives to define role profiles, and managing the entire process from intake to offer.
You will build closed-loop decision systems that estimate causal responses, quantify uncertainty, and automate commercial decisions. The role involves developing infrastructure for experimentation, policy learning, and production ML deployment to drive measurable economic lift.
Lead the architecture and engineering standards for e-commerce fulfillment and order management systems across five brands. Drive AI-powered innovation to improve engineering throughput, reliability, and platform maintainability.
Ensure the reliability, performance, and scalability of the online platform by optimizing multi-cloud systems and reducing operational toil through automation. Collaborate with engineering teams to build observability, manage critical incidents, and implement FinOps initiatives across GCP and AWS.
Own the architecture and development of ecommerce fulfillment systems, including order and warehouse management. Drive engineering throughput and quality by implementing AI-accelerated development patterns and modern engineering practices.
Drive architecture design, hands-on development, testing, deployment, documentation, and production support for ecommerce fulfillment systems. Leverage AI toolsets to improve engineering delivery throughput, quality, and reliability.
Serve as the technical owner for a core area of the retail service cloud, setting architectural direction and maintaining quality standards. You will design and ship features daily while mentoring junior engineers and managing the product roadmap.
The Director will define how data, insights, and AI drive decision-making across the company by serving as the analytical hub for eCommerce, Marketing, and Operations. This role is responsible for establishing analytical standards, governing AI-enabled workflows, and transforming complex data into actionable business recommendations.
