The specialist provides technical and product support to clients through various channels while collaborating with internal teams to resolve issues. They also contribute to the creation of self-service resources and participate in product testing to enhance user experience.
The Account Executive will own the full sales cycle, from targeted prospecting and discovery to executive presentations and contract negotiation. They will collaborate with SDRs and leadership to drive new business acquisition and ensure seamless handoffs to the Customer Success team.
The VP, Expansion will own and drive revenue growth across Cordance’s existing customer base through cross-sell, upsell, and renewal strategies. This leader will align go-to-market teams across multiple business units to execute a unified growth strategy and maximize customer lifetime value.
The role is responsible for the day-to-day administration of HubSpot and the marketing technology stack to support Sales and Marketing teams. It involves translating business needs into technical requirements and managing data flows across CRM, ERP, and quote-to-cash systems.
The Technology Project Manager will lead the planning and execution of complex, cross-functional technology initiatives across the organization. This role involves creating transparent delivery plans, managing dependencies, and ensuring alignment between engineering, product, and business stakeholders.
The Customer Success Manager will lead and develop a high-performing team to drive retention, expansion, and positive customer outcomes across the portfolio. This role involves hands-on coaching, managing renewal pipelines, and ensuring consistent application of success playbooks and operational standards.
The Product Owner will manage the product backlog for Commerce initiatives and translate business strategies into actionable requirements. They will serve as the primary liaison between business, engineering, and executive teams to ensure successful product delivery.
The Data Architect will define and lead the enterprise data architecture to unify reporting platforms and analytics across multiple SaaS products. This role involves designing scalable data models, establishing governance practices, and creating a phased migration strategy to separate analytical workloads from transactional systems.
The Revenue Operations Analyst will manage commissions and compensation administration for the sales organization while supporting reporting operations and the Quote-to-Cash process. They will also ensure CRM data accuracy, integrate acquired business units into compensation systems, and assist with sales enablement tasks.
The Marketing Operations Manager will own reporting, measurement, and operational intelligence to enable data-driven decision-making across business units. This role acts as a bridge between Marketing, Revenue Operations, Finance, and Data Engineering to build scalable reporting frameworks and standardized processes.
The role focuses on sourcing, evaluating, and executing software acquisitions to drive inorganic growth. Responsibilities include building financial models, managing the full deal lifecycle, and supporting the integration of acquired companies.
