The Customer Success Representative manages the onboarding process, conducts product training, and monitors customer health to ensure maximum product value. They act as a trusted advisor, identifying upsell opportunities and advocating for customer needs within internal teams.
CoVet
12 Remote Job Openings at CoVet
Develop and maintain cross-platform mobile applications and backend infrastructure using Flutter, Node.js, and GCP. Collaborate with cross-functional teams to design scalable technical solutions and optimize system performance and reliability.
The role focuses on guiding customers through onboarding, conducting product training, and ensuring long-term success and value realization. It also involves identifying growth opportunities like upselling and collaborating with internal teams to integrate customer feedback into product development.
The QA Engineer will perform manual testing across web and mobile platforms while helping shape the long-term automation strategy. They will collaborate with Product, Engineering, and Design teams to identify risks and ensure high-quality releases for an AI-powered veterinary product.
The specialist will manage customer invoicing, accounts receivable, and payment reconciliation across various channels. They will also support month-end close activities and maintain the general ledger to ensure accurate financial classification.
Execute targeted cold calling strategies to generate leads and book demos for an AI copilot in the veterinary industry. Establish initial client contacts and collaborate with cross-functional teams to ensure smooth account transitions.
Coordinate enterprise rollouts and drive customer adoption within the veterinary industry. Support the Enterprise Accounts Lead by managing client communications, tracking implementation milestones, and organizing account activity in HubSpot.
Drive customer engagement and revenue growth by designing automated onboarding, activation, and re-engagement programs. Collaborate cross-functionally with Sales, Product, and Customer Success to optimize the customer lifecycle and reduce churn.
The role focuses on optimizing AI templates and clinical workflows for veterinary users across Australia and New Zealand. It involves providing technical support, managing enterprise customer success, and creating educational resources to drive product adoption.
Develop and execute a localized content strategy to accelerate growth across European markets, specifically focusing on German-speaking and Nordic regions. Create diverse content formats including SEO articles, case studies, and PR materials to build brand credibility and support sales pipelines.
Lead the planning, execution, and optimization of display and video paid media campaigns to drive both acquisition and brand growth. Collaborate with creative and leadership teams to develop assets and implement testing frameworks for improved performance.
This is a general application for interested individuals who do not see a currently listed role that matches their background or interests. The People team will keep the submitted information on file to reach out if a relevant opportunity opens up in the future.